Open Source Software Notice Information; Troubleshooting - LG EV96 Series Owner's Manual

Open Source Software
Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensource@lge.com.
This offer is valid for a period of three years after our last shipment of
this product. This offer is valid to anyone in receipt of this information.

Troubleshooting

The software version can be updated for improvement in performance.
Customer needs to ensure the compatibility of customer's equipment
with LGE software. If needed, please consult with LGE and upload
revised software version according to the guidance provided by LGE.
Cannot control the TV with the remote control.
• Check the remote control sensor on the product and try again.
• Check if there is any obstacle between the product and the remote
control.
• Check if the batteries are still working and properly installed ( to
, to ).
No image display and no sound is produced.
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other
products.
The TV turns off suddenly.
• Check the power control settings. The power supply may be
interrupted.
• Check if the Auto Power Off (Depending on model) / Sleep Timer /
Timer Power Off is activated in the Timers settings.
• If there is no signal while the TV is on, the TV will turn off
automatically after 15 minutes of inactivity.
When connecting to the PC (HDMI/DVI), No Signal or Invalid Format
is displayed.
• Turn the TV off/on using the remote control.
• Reconnect the HDMI cable.
• Restart the PC with the TV on.
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Abnormal display
• If the product feels cold to the touch, there may be a small "flicker"
when it is turned on. This is normal, there is nothing wrong with
product.
• This panel is an advanced product that contains millions of pixels.
You may see tiny black dots and/or brightly coloured dots (white, red,
blue or green) at a size of 1 ppm on the panel. This does not indicate
a malfunction and does not affect the performance and reliability of
the product.
This phenomenon also occurs in third-party products and is not
subject to exchange or refund.
• You may find different brightness and colour of the panel depending
on your viewing position(left/right/top/down).
This phenomenon occurs due to the characteristic of the panel. It is
not related with the product performance, and it is not malfunction.
• Displaying a still image for a prolonged period of time may cause
image sticking. Avoid displaying a fixed image on the TV screen for a
long period of time.
• Some horizontal lines may appear when the Pixel Refresher feature is
performed. It is normal and there is no need to be concerned.
Generated sound
• "Cracking" noise: A cracking noise that occurs when watching or
turning off the TV is generated by plastic thermal contraction due to
temperature and humidity. This noise is common for products where
thermal deformation is required.
• Electrical circuit humming/panel buzzing: A low level noise is
generated from a high-speed switching circuit, which supplies a large
amount of current to operate a product. It varies depending on the
product.
This generated sound does not affect the performance and reliability
of the product.