Advertisement
If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
If nothing
operates:
l
Is the power
supply
cord plugged
into a live
circuit with the proper voltage?
[See page
28.)
l
Have you checked
your home's main fuses or
circuit
breaker
box?
l
Have you checked
the electric
company
for
a power
failure?
If the oven will not run:
l
Is the oven being
used as a timer?
l
If the temperature
probe
is being
used, is it
plugged
tightly
into its socket?
l
Is the door firmly closed
and latched?
l
Did you touch START?
l
Did you follow the directions
exactly3
If the cooking
times seem too long:
l
Is the electric
supply
to your home
low or
lower than normal?
Your electric
company
can teil you if the line voltage
is low.
l
Is the Cook
Power
at the recommended
setting?
l
Are you allowing
for more time when micro-
wave cookrng
more food at one time?
If the display
shows a time counting
down but
the oven is not cooking:
l
Is the oven door closed
completely?
l
Is the oven tn a standing
time between
QUICK
DEFROST and a cooking
cycle?
(See page
13.)
l
Have you set the control
as a kitchen timer?
If you do not hear a Programming
Tone
(page
61:
l
Is the command
correct?
l
Has the tone been cancelled?
If the fan seems
to be running
slower
than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal
room temperature
If smoke
is coming
from back
of oven during
broiling:
l
This is normal, just as in conventional
broiling.
If the fan
keeps
running
after
convection
cooking:
. It is normal
for the fan to keep
running
after
convection
cooking.
The fan will even
run
when the door is open. The fan will automati-
cally shutoff when the oven components
have
cooled
down.
If there
has been
a power
interruption,
the
Display
will show
888:88.
Reset
the clock
@age
6).
If the oven
turns
off too soon
or not soon
enough
when using the probe:
* Is at least '13 of the probe
in the food?
l
Is the probe
tip in the center of the food?
l
Is the probe
touching
bone or fat?
l
Have you allowed
roasts to stand
for a few
minutes after cooking?
l
Is the probe
plugged
tightly
into its socket?
. Is the Cook Power set correctly?
. Is the Probe Temperature
set correctly?
If FAIL, FAIL 2, FAIL 3, or FAIL 4 shows
in the
Display,
call your Whirlpool
COOL-LINE'
serv-
ice assistance
telephone
number.
2. If you need assistance?..
Call Whirlpool
COOL-LINE'
service
assist-
ance
telephone
number.
Dial free from any-
where
in the U.S.:
1-800-253-1301
and talk with one of our trained
Consultants.
The
Consultants
can instruct you in how to obtain
satisfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
32
Advertisement
