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2. If you need
assistance
. . .
Call Whirlpool Consumer Assistance Center
telephone number. Dial free from anywhere In
the U.S.:
1400-253-1301
and talk with one of our trained consultants.
The
cons&ant
can instruct you in how to obtain
satisfactory
operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
ff you prefer, write to:
Mr. William Clark
Consumer Assistance
Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone number in your
correspondence.
3. If you need
service
. . .
Whirlpool has a nationwide
network of authorized
WhirfpoolSM service compa-
nies. Whirlpool service
technicians
are trained to
fulfill the product warranty
and provide after-warranty
service, anywhere in
the United States. To locate the authorized
Whirlpool
service company in your area, call our
Consumer Assistance Center telephone number
(see Step 2) or look in your telephone directory
Yellow Pages under:
4. lf you need
FSP@ replace-
ment
,parts
. . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement
part
for your Estate appliance.
FSP replacement
parts will fit right and work right, because they
are made to the same exacting specifications
used to build every new Estate appliance.
To locate FSP replacement
parts in your area,
refer to Step 3 above or call the Whirlpool
Consumer Assistance
Center number in Step 2.
5. If you are not satisfied
with
how
the problem
was
solved
. . .
l
Contact the Major Appliance
Consumer Action
Panel (MACAP). MACAP is a group of inde-
pendent consumer experts that voices con-
sumer views at the highest levels of the major
appliance industry.
l
Contact MACAP only when the dealer,
authorized
servicer and Whirlpool have failed
to resolve your problem.
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
17
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