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If
you
need service or assistance,
we suggest you follow these four steps:
l. Before calling for
assistance...
Performance
problems
often result
from little things you can find and fix
yourself without tools of any kind.
If your dryer
does not run:
l
Is the power
supply
cord
plugged
into a live circuit with the proper
volt-
age?
l
Is the door closed
tightly?
l
Did you push the START Button?
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
It your dryer
does not heat:
l
The AIR setting is without
heat.
l
The last minutes of heat settings are
without
heat.
l
Is the gas turned
on? If not, turn the
Control
Knob to OFF. Turn on gas.
Wait 5 minutes.
Reset controls
and
start.
l
An electric
dryer
uses a circuit
breaker
or 2 fuses. If one
fuse is
blown,
the dryer
may
run, but not
heat.
If drying
time seems
long:
l
Is the lint screen
clean?
l
See page
7 of this book and page
6
of your "Dryer Guide:'
2.
If you need
assistance*. . .
Call Whirlpool
COOL-LINE
r/ serv-
ice assistance
telephone
number.
Dial free from:
Continental
U.S. . (800) 2534301
Michigan
. . . . . . . . (800) 632-2243
Alaska
& Hawaii
(800) 2534121
and talk with one of our trained
Con-
sultants.
The Consultant
can
instruct
you in how to obtain
satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
3.
If you need service*...
Whirlpool
has
chised TECH-CARE '
service
technicians
are trained
to
fulfill the product
warranty
and
pro-
vide
after-warranty
service,
any-
where
in the United States. To locate
TECH-CARE service
in your area, call
our COOL-LINE
service
assistance
telephone
number
(see Step 2) or look
in your telephone
directory
Yellow
Pages under:
FRAHCHISED
TECH CAM SERVICE
SERVlCE COMMtd'IB.5
XYZ SERVlCE co
123 Maple
999 9999
4.
If you have a
problem*...
Call
our COOL-LINE
service
as-
sistance
telephone
number
(see Step
2) and talk with one of our Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 US-33, North
Benton Harbor, Ml 49022
'If you must call or write, please
pro-
vide:
model
number,
serial
number,
date
of purchase,
and
a complete
description
of the problem.
This infor-
mation
is needed
in order to better re-
spond
to your request
for assistance.
11
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