Customer Service Information - Bolens 12228 Owner's Manual

Owner Registration Card
Please fill out and mail the enclosed owner
registration card. The purpose of this card is
to register each unit at the factory so that we
can provide you with warranty benefits and
informational bulletins.
Warranty Service
The warranty statement is included in the unit's literature
package.
Model/Serial Numbers
A Model/Serial Numbers decal is located on the handlebar.
For ready reference, record these numbers in the spaces
below.
Date of Purchase:
Model Number:
Serial Number:
Authorized Dealer Information
If you purchased your unit from an authorized dealer, record
the dealer's address and phone number below for ready
reference:
Dealer Name:
Address:
Phone:
Left and right sides of the unit are determined by standing
behind the unit, in the operator's position, and facing in the
direction of forward travel.
We reserve the right to change specifications, add
improvements or discontinue the manufacture of any of our
equipment without notice or obligation to purchasers of our
Customer Service: 1-800-437-8686 • Technical Service: 1-800-520-5520 • Parts Service: 1-800-648-6776
Customer Service: (518) 233-4807 • Technical Service: (518) 233-4808 • Parts Service: (518) 233-4806 • FAX (518) 233-4622
1905559 (11/00)

CUSTOMER SERVICE INFORMATION

IMPORTANT:
NOTICE:
equipment.
For customer assistance, contact your nearest authorized dealer or:
GARDEN WAY INCORPORATED •
Outside the United States and Canada:
Customer Service and Technical Service
If you have questions or problems with the
unit, contact your local dealer. (When calling
or writing, provide the Model/Serial Numbers
of the unit.)
A
A
Replacement Parts
Factory specified replacement parts are
available from your authorized dealer.
When ordering parts, be sure to provide
the following:
• Model/Serial Numbers of the unit.
• Part number of the part needed.
• Part Description.
• Quantity needed.
NOTE: All replacement parts must conform to our rigid quality
specifications. Although some replacement parts we provide
may vary slightly in shape, color or texture from the original
parts, any variations will not affect the fit or performance of
these parts on your unit.
Engine Service and Repair
For engine service or repair, contact your
nearest authorized engine dealer. The
engine is warranted by the engine manufac-
turer. Any unauthorized work performed on
the engine during the warranty period may
void this warranty. For complete details on
the engine warranty, refer to the Engine
Owner's Manual.
We urge using only genuine replacement parts, which
meet all the latest requirements. Replacement parts
manufactured by others could present safety hazards,
even though they may fit on the unit.
1 Garden Way • Troy, New York 12180
• FAX: (518) 233-4622
Printed in U.S.A.
WARNING
2000 Garden Way Incorporated
©