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Westell Technologies Westell LiteLine 6000 User Manual

Ethernet bridge dual connect bridge dual connect nat router
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© Copyright 2004 Westell, Inc.
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030-300411 Rev. A

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  • Page 1 ™ D © Copyright 2004 Westell, Inc. ™ E THERNET ™ D ONNECT NAT R ONNECT 6000) RIDGE ODEL 6110) RIDGE ODEL 6100) OUTER ODEL UIDE 030-300411 Rev. A...

  • Page 2: Table Of Contents

    User Guide This User Guide provides information about the LiteLine™ Ethernet Bridge (Model 6000), the LiteLine™ Dual Connect Bridge (Model 6110), and the LiteLine™ Dual Connect NAT Router (6100). The following table outlines the sections of this document that apply to each Westell product. To determine which product you have, view the label that is affixed to the bottom of the modem.
  • Page 3 User Guide TABLE OF CONTENTS 1. PRODUCT DESCRIPTION (MODELS 6000, 6100, 6110)...6 2. SAFETY INSTRUCTIONS (MODELS 6000, 6100, 6110) ...6 3. REGULATORY INFORMATION (MODELS 6000, 6100, 6110) ...7 FCC Compliance Note...7 Canada Certification Notice...8 4. NETWORKING REQUIREMENTS (MODELS 6000, 6100, 6110)...9 5.
  • Page 4 User Guide 11.5 Public LAN Configuration...61 11.6 Single Static IP Configuration ...66 11.7 Service Configuration ...71 11.8 Firewall Configuration...78 11.9 ATM Loopbacks...81 11.10 Turbo TCP ...82 12. SETTING UP ADVANCED SERVICE CONFIGURATION 12.1 Port Forwarding Ranges of Ports...85 12.2 Adding Port Forwarding Ports ...85 12.3 Port Forwarding Trigger Ports ...86 12.4...
  • Page 5 User Guide 19.1 Installing Diagnostic Software for Windows...130 19.2 Uninstalling Diagnostic Software for Windows ...134 20. APPENDIX D – EXITING THE ROUTER (MODEL 6100) ...136 21. TECHNICAL SUPPORT INFORMATION (MODELS 6000, 6100, 6110) ...137 22. WARRANTY INFORMATION (MODELS 6000, 6100, 6110) ...137 23.

  • Page 6: Product Description

    User Guide 1. PRODUCT DESCRIPTION (MODELS 6000, 6100, 6110) The Westell® Modem provides reliable, high-speed, Internet access to your existing home or office phone line. Your ADSL connection is “always-on” ending the hassles of dial-up modems and busy signals. Installation is easy ...

  • Page 7: Regulatory Information

    User Guide 3. REGULATORY INFORMATION (MODELS 6000, 6100, 6110) 3.1 FCC Compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 8: Canada Certification Notice

    User Guide The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the modifications necessary to maintain uninterrupted service. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment (Models 6000, 6100, 6110) does not disable your alarm equipment.

  • Page 9: Networking Requirements

    User Guide 4. NETWORKING REQUIREMENTS (MODELS 6000, 6100, 6110) The following system specifications are required for optimum performance of the Modem via 10/100 Base-T or USB installation. CONNECTION MODEL TYPE 6000 6100 ETHERNET 6110 6100 6110 030-300411 Rev. A MINIMUM SYSTEM REQUIREMENTS •...

  • Page 10: Installing The Hardware

    User Guide 5. INSTALLING THE HARDWARE (MODELS 6000, 6100, 6110) To obtain additional information on hardware features and installation, see APPENDIX B –Hardware Features. 5.1 Installation Requirements To install the Westell Modem, you will need the following: • A Network Interface Card (NIC) installed in your PC or •...

  • Page 11: Installations

    User Guide 5.4 Installations This section explains the procedures for installing via 10/100 Base-T/Ethernet or USB connection. NOTE: Please wait until you have received notification from your Internet service provider (ISP) that your DSL line has been activated before installing your Modem. NOTE: If you are using a Westell Modem in conjunction with an Ethernet Hub or Switch, refer to the manufacturer’s instructions for proper installation and configuration.
  • Page 12 User Guide Figure 1. Connection via 10/100 Base-T Ethernet NOTE: The modem features shown in Figure 1 apply to the Model 6100 and Model 6110 products. The Model 6000 product has only Ethernet. The power switch is optional for all products discussed in this document. 5.4.2 Installation via USB (Models 6100, 6110) NOTE: The USB installation will not function for Macintosh computers.
  • Page 13 User Guide NOTE: The modem features shown in Figure 2 apply to the Model 6100 and Model 6110 products. The Model 6000 product has only Ethernet. The power switch is optional for all products discussed in this document. 5.4.3 Installation via 10/100 Base-T Ethernet and USB (Simultaneous Installation for Models 6100 and 6110) Models 6100 and 6110 support simultaneous use of 10/100 Base-T Ethernet and USB ports.
  • Page 14 User Guide 4. Connect the blue USB cable from the blue USB connector marked USB port on the PC. Congratulations! You have completed the simultaneous hardware (Ethernet and USB) installation for Models 6100 and 6110. You must now go to section 6 to begin the USB software installation. (No software installation is required when using only an Ethernet connection.) Connect the USB Jack to the USB...

  • Page 15: Installing The Usb Drivers

    User Guide 6. INSTALLING THE USB DRIVERS (MODELS 6100, 6110) If you are using only Ethernet ports, USB driver installation is not necessary. The Microsoft® Plug and Play auto- detect feature recognizes when new hardware has been installed. After you connect the Modem to the PC, the Modem will be detected automatically.
  • Page 16 Westell (Models 6000, 6100, 6110) User Guide Figure 5. Add New Hardware 2. Windows 98: Click the option button for Search for the best driver for your device. (Recommended). See Figure 6. Click Next. Figure 6. Windows 98 030-300411 Rev. A July 2004...
  • Page 17 User Guide 3. Windows 98: Select CD-ROM drive option. See Figure 7. Click Next. Windows will search for the driver. 4. Windows 98: Select option button The updated driver (Recommended) Westell Dual Connect Modem. See Figure 8. Click Next. Note: If Figure 8 does not appear at this step, and Figure 9 appears with the text ‘USB Composite device’, ‘C:\Windows\Inf\USB.Inf’, do not continue.
  • Page 18 User Guide 5. Windows 98: Windows will display the location of the driver. See Figure 9. Click Next. Note: The drive “letter” may vary. 6. Windows 98: Remove the Westell CD from the CD-ROM Drive. Next, insert the Windows operating system CD into the CD-ROM Drive.
  • Page 19 User Guide 8. Windows 98: Figure 12 may pop up, depending on how Windows 98 was installed on the computer. The installation of the Westell modem requires files that are supplied by Microsoft for Windows 98. If Figure 13 pops up, insert the Windows 98 Operating System CD into the computers CD-ROM drive, wait a moment for the CD to be recognized by the system, and then click on OK.
  • Page 20 User Guide 9. Windows 98: The window below confirms that the PC has finished loading the drivers (Figure 14). Click Finish. 10. Windows 98: Click Yes to restart your computer. See Figure 15. Congratulations! You have completed the software installation for the USB drivers. After the computer has restarted, the Modem is ready for use.

  • Page 21: Installing The Usb Drivers For Windows Me

    User Guide 6.3 Installing the USB Drivers for Windows ME NOTE: The actual information displayed in the USB screens may vary according to product. 1. Windows ME: After you have connected the Modem to your PC, the Found New Hardware window appears (Figure 16).
  • Page 22 User Guide 2. Windows ME: Windows will display the location of the driver. See Figure 18. Figure 18. Location of Hardware Device Driver 3. Windows ME: The window below confirms that the PC has finished loading the drivers. See Figure 19. Click Finish.

  • Page 23: Installing The Usb Driver For Windows 2000

    User Guide 4. Windows ME: When the System Settings Change screen appears, the USB drivers are installed properly. See Figure 20. Click Yes. Congratulations! You have completed the software installation for the USB drivers. After the computer has restarted, the Modem is ready for use. You must now go to section 7. 6.4 Installing the USB Driver for Windows 2000 NOTE: The actual information displayed in the USB screens may vary according to product.
  • Page 24 User Guide 2. Windows 2000: The Install Hardware Device Drivers window appears. Select Search for a suitable driver for my device (recommended) See Figure 23. Click Next. 3. Windows 2000: The Driver Files Search Results window appears. Select the CD-ROM drives option See Figure 24).
  • Page 25 User Guide 4. Windows 2000: The Driver Files Search Results window appears (Figure 25). Click Next. Note: The drive “letter” may vary. 5. Windows 2000: The window below confirms that the PC has finished loading the drivers (Figure 26). Click Finish.

  • Page 26: Installing The Usb Driver For Windows Xp

    User Guide 6. Windows 2000: When the System Settings Change screen appears, the USB drivers are installed properly. See Figure 27. Click Yes. Congratulations! You have completed the software installation for the USB drivers. After the computer has restarted, the Modem is ready for use. You must now go to section 7. 6.5 Installing the USB Driver for Windows XP NOTE: The actual information displayed in the USB screens may vary according to product.
  • Page 27 Westell (Models 6000, 6100, 6110) User Guide 2. Windows XP: The window below confirms that the PC has finished loading the drivers (Figure 29). Click Finish. Figure 29. Windows XP Congratulations! You have completed the software installation for the USB drivers. After the computer has restarted, the Modem is ready for use.

  • Page 28: Configuring The Modem For Internet Connection (Model 6100)

    User Guide 7. CONFIGURING THE MODEM FOR INTERNET CONNECTION (MODEL 6100) To surf the Internet using your Westell Modem, you must set up your account profile, confirm your DSL sync, and establish a PPP session with your Internet service provider (ISP). Refer to the Internet service provider’s installation manual to install the software required for your Internet connection.

  • Page 29: Appendix A - Help For Additional Information On The Help Messages

    User Guide If you clicked on OK, the following screen will be displayed. This screen will allow you to set up your account profile. NOTE: Before you set up your account profile, you must obtain your Account ID, Account Password, and VPI/VCI values from your Internet service provider.
  • Page 30 User Guide Enter the VPI and VCI values (0 for VPI and 35 for VCI) you obtained from your Internet service provider. Click on next. NOTE: Depending on your Internet Service Provider, the VPI/VCI screen may come pre-configured and it will be displayed here. In this case, you should not change any values in this screen.
  • Page 31 User Guide Select the Protocol type that you obtained from your Internet Service Provider. Click on next. NOTE: Depending on your Internet Service Provider, the PROTOCOL screen may come pre-configured and it will be displayed here. In this case, you will need to click on next to go to the SET-UP COMPLETE screen.
  • Page 32 Westell (Models 6000, 6100, 6110) User Guide If you clicked on done in the SET-UP COMPLETE screen, the following pop-up screen will be displayed. Click on OK. If you clicked on OK, the following screen will be displayed. The Router will be reset and the new configuration will take effect.

  • Page 33: Establishing A Ppp Session

    Westell (Models 6000, 6100, 6110) User Guide 7.2 Establishing a PPP Session View the Connection Rate at the Connection Overview section in the following Home page. If this status reads No DSL Connection, check the DSL physical connection, which is explained in section 5 (INSTALLING THE HARDWARE).
  • Page 34 Westell (Models 6000, 6100, 6110) User Guide Once a PPP session has been established, the PPP Status will display UP. Congratulations! You may now surf the Internet. 030-300411 Rev. A July 2004...

  • Page 35: Disconnecting A Ppp Session

    Westell (Models 6000, 6100, 6110) User Guide 7.3 Disconnecting a PPP Session If you are ready to disconnect from your Internet service provider, click on the Disconnect button in the Connection Overview screen (the preceding screen). The following pop-up screen will appear. Click on OK to disconnect the PPP session.
  • Page 36 Westell (Models 6000, 6100, 6110) User Guide To establish your PPP session, click on connect. (If you powered down the Modem, you will need to logon first.) 030-300411 Rev. A July 2004...

  • Page 37: Setting Up Macintosh Os X (Model 6100)

    User Guide 8. SETTING UP MACINTOSH OS X (MODEL 6100) This section provides instructions on how to use Macintosh OS X (Operating System 10) with Westell Modems. Follow the instructions in this section to create a new network configuration for Macintosh OS X. NOTE: The USB installation will not function for Macintosh Computers.
  • Page 38 Westell (Models 6000, 6100, 6110) User Guide Create a New Location After selecting the Network icon at the System Preferences screen, the Network screen will be displayed. Select New Location from the Location field. Name the New Location After selecting New Location from the Network screen, the following screen will be displayed. In the field labeled Name your new location:, change the text from “Untitled”...
  • Page 39 Westell (Models 6000, 6100, 6110) User Guide Check the IP Connection To verify that the computer is communicating with the Modem, follow the instructions below. 1. Go to the “Apple” icon in the upper right corner of the screen and select System Preferences. 2.

  • Page 40: Create A User Account

    Westell (Models 6000, 6100, 6110) User Guide Create a user Account In the address window of your Internet Explorer web browser, type Http://dslrouter/ or type Http://192.168.1.1/ and press enter on your keyboard. The Getting Started screen will be displayed. You may now begin your Account Setup. Refer to section 7 of this User Guide to configure your Modem.

  • Page 41: Home (Model 6100)

    Westell (Models 6000, 6100, 6110) User Guide Advanced Configuration instructions are explained in Section 9 through Section 15. The instructions apply only to Model 6100. If you are an advanced user, follow the instructions provided in sections 9 through 15. NOTE: Sections 9 through 15 will refer to the Model 6100 modem as the “Router.”...

  • Page 42: Adding Account Profiles

    User Guide Connection Overview Displays your DSL connection rate. Connection Name This Connection Name is from the connection profile that you established in section 7. PPP Status UP = PPP session established DOWN = No PPP session established. Connect/Disconnect CONNECT = Establish a PPP session DISCONNECT = Disconnect a PPP session Profile Editor This allows you to make changes to the profile that you created in section 7.
  • Page 43 Westell (Models 6000, 6100, 6110) User Guide If you clicked on new in the New Connection screen, the following screen will be displayed. This screen will allow you to edit a connection profile. Select a profile name from the Connection Name field and click on the edit button adjacent to the name.
  • Page 44 User Guide Connection Name Account ID Account Password Service Profile Manual On Demand Always On Save Password 030-300411 Rev. A This field allows you to enter a new connection name of your choice (up to 64 characters). Use the same account ID that you used in section 7 if you are connecting to the same Service Provider.

  • Page 45: Status Menu

    User Guide 10. STATUS (MODEL 6100) 10.1 Connection Summary The following settings will be displayed if you select Connection Summary from the Status menu. The actual information displayed in this screen may vary. Connection Rate This field will let you know if you have a DSL Sync (UP/DOWN) and the DSL rate at which you are connected.

  • Page 46: About

    User Guide Dropped: Monitors information traffic that was not successfully received (IN) or transmitted (OUT) due to your firewall settings. Connection Name This is from the connection profile that you established in section 7. Connection Duration This field will display how long your PPP session has been connected. Status This field will display the status of your PPP session.

  • Page 47: Configuration Menu

    User Guide 11. CONFIGURATION (MODEL 6100) 11.1 VC Configuration The following settings will be displayed if you select VC Configuration from the Configuration menu. NOTE: The actual information displayed in this screen may vary, depending on the network connection established. NOTE: If you experience any problems, please reset your Router via the external hardware re-set button or via the procedure defined under the Maintenance menu.
  • Page 48 User Guide Bridge Multicast Spanning Tree Protocol The following settings will be displayed if you select edit from your VC Configuration menu on any of your existing VC (Virtual Connections) settings. If you change any of your existing VC settings, click on Set VC. NOTE: If you experience any problems, please reset your Router via the external hardware re-set button or via the procedure defined under the Maintenance menu.
  • Page 49 Westell (Models 6000, 6100, 6110) User Guide NOTE: The actual information displayed in this screen may vary, depending on network connection established. If you have made any changes to your VC settings, you need to save them. To save the new VC settings, click on OK when asked Set this PPPoE VC configuration? If you click on cancel, the new VC settings will not be saved.
  • Page 50 User Guide This setting allows you to change your VPI (Virtual Path Indicator) value for a particular VC, which is defined by your Service Provider. This setting allows you to change your VCI (Virtual Channel Indicator) value for a particular VC, which is defined by your Service Provider. Factory Default = 100% Peak Cell Rate (PCR)-The maximum rate at which cells can be transmitted across a virtual circuit, specified in cells per second and defined by the interval between the...
  • Page 51 Westell (Models 6000, 6100, 6110) User Guide Configuring the Router’s Protocol Settings If you want to change your Router’s protocol setting, select VC Configuration from the Configuration menu. Next, select edit from your VC Configuration menu on any of your existing VC (Virtual Connections) settings. The following screen will be displayed.
  • Page 52 User Guide If you selected Bridge as the protocol you want to use, the following screen will be displayed. Select a mode from the options displayed at the Mode pull-down arrow under VC 1 – Bridge Settings. This setting allows you to change your VPI (Virtual Path Indicator) value for a particular VC, which is defined by your Service Provider.
  • Page 53 User Guide PPPoA = Point to Point Protocol over ATM (Asynchronous Transfer Mode) PPPoE = Point to Point Protocol over Ethernet Bridge = Bridge Protocol Classical IPoA = Internet Protocol over ATM (Asynchronous Transfer Mode). This is an ATM encapsulation of the IP protocol. Status The protocol status.

  • Page 54: Dns Configuration

    User Guide If you clicked on set VC, the following pop-up screen will be displayed. Click on OK when asked Set this Bridge VC configuration? If you click on cancel, the new VC settings will not be saved. 11.2 DNS Configuration The following settings will be displayed if you select DNS Configuration from the Configuration menu.
  • Page 55 Westell (Models 6000, 6100, 6110) User Guide IP Address Displays the IP address that is assigned to the Host Name. Discover Local Devices This field displays a list of the computers on the LAN that were assigned a DHCP Address. The computer name, MAC address, and IP address of each discovered device is displayed.
  • Page 56 Westell (Models 6000, 6100, 6110) User Guide If you clicked on add, the following screen will be displayed. The Host Name and IP Address have been added to the Static Host Assignment. 030-300411 Rev. A July 2004...

  • Page 57: Dhcp Configuration (Private Lan)

    User Guide 11.3 DHCP Configuration (Private LAN) The following settings will be displayed if you select DHCP Configuration from the Configuration menu. The actual information displayed in this screen may vary. DHCP Server This setting allows the ADSL router to automatically assign IP addresses to local devices connected on the LAN.

  • Page 58: Disabling The Dhcp Server

    Westell (Models 6000, 6100, 6110) User Guide 11.3.1 Disabling the DHCP Server If you click on the pull-down arrow at DHCP Server:, a list of options will be displayed. If you want to disable your DHCP server, select Off from the DHCP Server pull-down arrow. Click on save. If you selected Off at DHCP Server:, the following screen will be displayed.

  • Page 59: Enabling The Dhcp Server

    Westell (Models 6000, 6100, 6110) User Guide If you clicked on save, in the preceding DHCP Configuration screen, the following pop-up screen will appear. Click on OK. 11.3.2 Enabling the DHCP Server If you want to enable your DHCP Server settings, select Private LAN at the DHCP Server pull-down arrow. If you selected Private LAN, the following screen will be displayed.

  • Page 60: Private Lan Configuration

    Westell (Models 6000, 6100, 6110) User Guide If you clicked on save, in the preceding DHCP Configuration screen, the following pop-up screen will appear. Click on OK. 11.4 Private LAN Configuration The following settings will be displayed if you select Private LAN Configuration from the Configuration menu. (Private LAN is the default configuration for this Router.) NOTE: Private LAN allows you to set up a network behind your Router.

  • Page 61: Public Lan Configuration

    User Guide Private LAN DHCP Server Enable Private LAN Enable Modem IP Address Subnet Mask DHCP Start Address DHCP End Address DHCP Lease Time NOTE: DHCP Lease Time is displayed in the following format: (dd:hh:mm:ss)* This value must be greater than 10 seconds.
  • Page 62 User Guide Public LAN DHCP Server Enable Public LAN Enable Public LAN IP Address Public LAN Subnet Mask If you clicked on the Public LAN DHCP Server Enable box, the following screen will be displayed. Click on the Public LAN Enable box to enable Public LAN. NOTE: By enabling the Public DHCP Server, you automatically disable the Private LAN DHCP Server on your Router.
  • Page 63 Westell (Models 6000, 6100, 6110) User Guide If you clicked on the Public LAN Enable box, the following screen will be displayed. Click on save. 030-300411 Rev. A July 2004...
  • Page 64 User Guide If you made changes and clicked on save in the preceding screen, the following pop-up screen will be displayed. Click on OK. This will save you Public LAN Configuration settings. If you click on Cancel, your new settings will not take effect.
  • Page 65 Westell (Models 6000, 6100, 6110) User Guide If you clicked on OK in the preceding screen, the following screen will be displayed. The Router will be reset and the new configuration will take effect. After the Router has been reset, confirm that you have a DSL sync and that your PPP session displays UP.

  • Page 66: Single Static Ip Configuration

    Westell (Models 6000, 6100, 6110) User Guide 11.6 Single Static IP Configuration The following settings will be displayed if you select Single Static IP Configuration from the Configuration menu. STOP: Static NAT must be disabled before you can enable Single Static IP. To disable Static NAT, select Service Configuration from the Configuration menu.
  • Page 67 Westell (Models 6000, 6100, 6110) User Guide If you clicked on enable, the following pop-up screen will appear. Click on OK to enable this device for Single Static IP. Click on Cancel if you do not want to enable Single Static IP. NOTE: The actual information displayed in this screen may vary.
  • Page 68 Westell (Models 6000, 6100, 6110) User Guide If you clicked on OK in the preceding screen, the following screen will be displayed. The Router will be reset and the new configuration will take effect. After the Router has been reset, confirm that you have a DSL sync and that your PPP session displays UP.
  • Page 69 Westell (Models 6000, 6100, 6110) User Guide If you clicked on disable in the preceding screen, the following pop-up screen will be displayed. Click on OK. If you clicked on OK in the Disable IP Passthrough? screen, the following pop-up screen will be displayed. This screen will allow the modem to be reset and the new configuration will take effect.
  • Page 70 User Guide 12.7.3 Configuring Static IP on Your PC If you have static IP service (your Internet service provider (ISP) supplies static IP addresses), you will need to perform the following steps to obtain Internet access: 1. Configure your PC settings to obtain an IP address automatically. (Refer to your Windows Help screen for instructions.) 2.

  • Page 71: Service Configuration

    User Guide 11.7 Service Configuration The following settings will be displayed if you select Service Configuration from the Configuration menu. Westell has developed an extensive list of NAT services and you may select any service from this list. By selecting your specific NAT service and setting up a NAT profile, you will ensure that the appropriate ports on your Router are open and that the required application traffic can pass through your LAN.
  • Page 72 Westell (Models 6000, 6100, 6110) User Guide 12.8.1 Creating a New NAT Service Profile If you select new from the preceding Service Configuration screen, the Create new Service Profile? pop-up screen will be displayed. Click on OK to begin creating your new NAT service profile. Click Cancel if you do not want to create a new NAT service profile.
  • Page 73 Westell (Models 6000, 6100, 6110) User Guide If you selected “A New Service Profile #1” from the Current Profile pull-down arrow, the following screen will be displayed. This screen shows that you have chosen to create a new NAT service profile. You may create up to four NAT service profiles and attach an unlimited number of services to each profile.
  • Page 74 Westell (Models 6000, 6100, 6110) User Guide Once you have created a NAT service profile, you may edit the profile. If you select edit from the Service Configuration screen, the following screen will be displayed. By selecting the edit button, you can make changes to your NAT profile by adding or deleting NAT applications that will work with your Router.
  • Page 75 Westell (Models 6000, 6100, 6110) User Guide If you clicked on save in the Edit NAT Profile screen, the following pop-up screen will be displayed. Click OK to save your new profile settings. If you click on Cancel, your new profile settings will not be saved. 12.8.3 Adding NAT Services to a Profile This section explains how to add NAT services to your NAT service profile.
  • Page 76 Westell (Models 6000, 6100, 6110) User Guide For example, the screen below displays America Online as the NAT service selected. Once you have selected a service, click on enable. If you clicked on enable, the following Host Service screen will be displayed. Click on OK. This will load the new NAT Configuration and the settings will be saved automatically.
  • Page 77 Westell (Models 6000, 6100, 6110) User Guide NOTE: You can attach multiple NAT services to your profile. However, for each NAT service that you attach to your profile, you must first select the new NAT service. Then, you must load the new NAT Configuration, as explained earlier in this section.

  • Page 78: Firewall Configuration

    User Guide 11.8 Firewall Configuration The following settings will be displayed if you select Firewall Configuration from the Configuration menu. High High security level only allows basic Internet functionality. Only Mail, News, Web, FTP, and IPSEC are allowed. All other traffic is prohibited. Medium Factory Default = MEDIUM Like High security, Medium security only allows basic Internet functionality by default.
  • Page 79 User Guide If you select Edit in the preceding Firewall Configuration screen, the User Defined Firewall Rules screen will be displayed. This screen allows you to change the security parameters on your Inbound and Outbound Firewall rules via the User Defined Firewall Rules pull-down arrow. To apply the new settings, click on Apply in the screen labeled User Defined Firewall Rules.
  • Page 80 Westell (Models 6000, 6100, 6110) User Guide If you want to save your new firewall settings, click on save in the screen labeled User Define Firewall Rules. NOTE: Westell recommends that you do not change the settings in the User Defined Firewall Rules screen. If you need to reset the Router to factory default settings, push the reset button on the rear of the Router.

  • Page 81: Atm Loopbacks

    User Guide If you select Help in the screen labeled User Defined Firewall Rules, the following screen will be displayed. This screen gives a detailed explanation of the Firewall Rules. 11.9 ATM Loopbacks If you select ATM Loopbacks from the Configuration menu, the following settings will be displayed. Enable ATM 0/21 Loopback: Factory Default = ENABLED This option enables the 0/21 loopback , which is used by your ISP.

  • Page 82: Turbo Tcp

    User Guide 11.10 Turbo TCP If you select Turbo at the Configuration menu, the following screen will be displayed. Click on the Turbo TCP Enable box to enable Turbo. NOTE: Turbo is a network traffic prioritization and queuing method that dramatically improves the performance of downstream TCP/FTP/HTTP transfers under heavy upstream bandwidth utilization conditions.
  • Page 83 Westell (Models 6000, 6100, 6110) User Guide If you clicked on the Turbo TCP Enable box, a check mark will appear in the box. Click on save. If you clicked on save, the following pop-up screen will be displayed. Click on OK to save the setting. 030-300411 Rev.

  • Page 84: Setting Up Advanced Service Configuration

    User Guide 12. SETTING UP ADVANCED SERVICE CONFIGURATION (MODEL 6100) You can set up additional Service Configuration options for your NAT Router that allow you to enter the port forwarding and trigger ports ranges of your choice. Go to Configuration at the homepage menu and select Service Configuration.

  • Page 85: Port Forwarding Ranges Of Ports

    Westell (Models 6000, 6100, 6110) User Guide 12.1 Port Forwarding Ranges of Ports To select Port Forwarding Ranges of Ports, click on define custom service from the Service Configuration screen, and then select Port Forwarding Ranges of Ports from the Custom Service screen. Click on Next. The follow settings will be displayed in the Port Range screen.

  • Page 86: Port Forwarding Trigger Ports

    User Guide Service Name The NAT service for which you are configuring Port Forwarding. Type The type of NAT service configuration you selected. Protocol The type of Protocol that is used to run this NAT service. TCP- Transmission Control Protocol. UDP-User Datagram Protocol (UDP).

  • Page 87: Adding Local Trigger Ports

    Westell (Models 6000, 6100, 6110) User Guide 12.4 Adding Local Trigger Ports If you made changes in the Local ‘Trigger’ Port Range screen and clicked next, the following screen will be displayed. You may either click on close to accept the changes, or click on add to go back to the Trigger Ports screen, enter additional port range values, and click on next.

  • Page 88: Static Nat

    Westell (Models 6000, 6100, 6110) User Guide 12.5 Static NAT To configure you Router for Static NAT, click on the static NAT button in the Service Configuration screen. NOTE: Static NAT will allow you to configure your Router to work with the special NAT services. 12.6 Enabling Static NAT If you clicked on static NAT in the Service Configuration screen, the following screen will be displayed.

  • Page 89: Disabling Static Nat

    Westell (Models 6000, 6100, 6110) User Guide This following screen shows Static NAT enabled. 12.7 Disabling Static NAT If you clicked on static NAT in the Service Configuration screen, the following screen will be displayed, select a device name from the Static NAT Device pull-down arrow and click on disable. This will automatically disable the Static NAT feature for that device.
  • Page 90 Westell (Models 6000, 6100, 6110) User Guide The following screen shows Static NAT disabled (No device is displayed in the field adjacent to the static Nat button.) 030-300411 Rev. A July 2004...

  • Page 91: Maintenance (Model 6100)

    User Guide 13. MAINTENANCE (MODEL 6100) 13.1 Backup/Store The following settings will be displayed if you select Backup/Restore from the Maintenance menu. Current configuration Select this button if you want to store all of the current configuration data becomes Backup such that it can be recalled later.

  • Page 92: Firewall Log

    User Guide 13.2 Firewall Log The following settings will be displayed if you select Firewall Log from the Maintenance menu. This screen is an advanced diagnostics screen. It alerts you of noteworthy information sent to your Router from the Internet. The screen can contain 1000 entries, but a maximum of 50 entries are displayed at a time. Once 1000 entries have been logged, the oldest entry is removed to make space for the new entries as they occur.

  • Page 93: Change Password

    User Guide 13.3 Change Password The following settings will be displayed if you select Change Password from the Maintenance menu. After you enter your data into the appropriate settings, click on change. Enter Administrative Name NOTE: This changes the Systems Administrator password not the PPP password.

  • Page 94: Remote Access

    User Guide 13.4 Remote Access The following screen will appear if you select Remote Access from the Maintenance menu. To enable Remote Access, type in a password and click the enable remote access button. NOTE: The password should be at least 4 characters long and should not exceed 32 characters. Do not type a blank space or asterisks in the Password field.

  • Page 95: Update Device

    Westell (Models 6000, 6100, 6110) User Guide 13.5 Update Device The following screen will be displayed if you click on Update Device from the Maintenance menu. This screen is used to update the firmware that controls the operation of the DSL Router. The updated firmware may be loaded from either a file that is located on your PCs hard drive or from update files stored on an Internet server.
  • Page 96 User Guide Click on the local update now button in the Update Device screen to select the upgrade file from your PC’s hard drive. This screen allows you to upgrade the software on your Router. Click Browse… and go to the location where the upgrade file is stored.
  • Page 97 Westell (Models 6000, 6100, 6110) User Guide Select the appropriate upgrade file from your browser. The file name will appear in the field labeled Upgrade File. Click on upload file. This screen shows that the file is being uploaded to your Router. 030-300411 Rev.
  • Page 98 Westell (Models 6000, 6100, 6110) User Guide The screens below show that the file upload has completed and that the Programming Flash is being erased to prepare the Flash storage area for upload of the new file. (Programming Flash is a temporary storage area for uploaded files.) The screen below shows that the upload was successful.
  • Page 99 Westell (Models 6000, 6100, 6110) User Guide After the Router has been reset, confirm that you have a DSL sync and that your PPP session displays UP. 030-300411 Rev. A July 2004...

  • Page 100: Troubleshooting (System Self Test) Menu

    Westell (Models 6000, 6100, 6110) User Guide 14. TROUBLESHOOTING (MODEL 6100) 14.1 System Self Tests The following settings will be displayed if you select System Self Tests from the Troubleshooting menu. Click on test all to run a diagnostic test on your Router’s connection. This screen had been displayed in two parts for illustrative purposes.
  • Page 101 User Guide The Router checks the status of the Router connection. Possible responses are: UP: The Router is operating correctly and has obtained synchronization with the opposing network device. DOWN: The Router is operating correctly, but has not synchronized with the opposing device.

  • Page 102: Diagnostic Logs

    User Guide the Service Provider’s network. You can PING a remote computer via the IP address or the DNS address. If your PING fails, try a different IP or DNS address. Possible responses are: Success: The Remote Host computer was detected. No Response: There was no response to the Ping from the remote computer.
  • Page 103 Westell (Models 6000, 6100, 6110) User Guide To see a list of the log options, click on the arrow at the LOGS pull-down menu. Select an option from the list provided at the Diagnostics Logs screen. If you clicked on All, the following screen will be displayed. This screen provides a detailed list of the Router’s connection status and system information.

  • Page 104: Wan Vc Statistics

    User Guide 14.3 WAN VC Statistics The following settings will be displayed if you select WAN VC Stats from the Troubleshooting menu. VPI/VCI Displays the VPI/VCI values obtained from your Internet Service Provider. In Errors The number of error packets received on the ATM port. In Discard Packets The number of discarded packets received.

  • Page 105: Ethernet Statistics

    User Guide 14.4 Ethernet Statistics The following settings will be displayed if you select Ethernet Stats from the Troubleshooting menu. In Errors The number of error packets received on the Ethernet interface. In Discard Packets The number of discarded packets received. In Non Unicast Packets The number of non-Unicast packets received on the Ethernet interface.

  • Page 106: Transceiver Statistics

    User Guide 14.5 Transceiver Statistics The following settings will be displayed if you select Transceiver Stats from the Troubleshooting menu. Transceiver Revision The transceiver software version number. Vendor ID Code The CPE Vendor’s ID code for their chipset. Line Mode The operational mode.

  • Page 107: Usb Port Statistics

    User Guide 14.6 USB Port Statistics The following settings will be displayed if you select USB Port Stats from the Troubleshooting menu. Number of Resets The number of times the Host PC reset the USB interface. Number of Isrs The number of times the Host PC requested communication with the Router. In Unicast Packets The number of packets received that did not have a Multicast or Broadcast class destination IP address.

  • Page 108: Lan Statistics

    User Guide 14.7 LAN Statistics The following settings will be displayed if you select LAN Stats from the Troubleshooting menu. Device IP Address Displays the IP address of the devices on the LAN. DHCP NetMask Displays the Subnet Mask, which determines what portion of an IP address that is controlled by the network and what portion is controlled by the host.

  • Page 109: Nat Services (Model 6100)

    User Guide 15. NAT SERVICES (MODEL 6100) Application/Game Aliens vs. Predator America Online AoE II: Conquors AOL Instant Messenger Asheron's Call Battlecom Black and White Blizzard Battle.net (Diablo II) Buddy Phone Bungie.net, Myth, Myth II Server Calista IP Phone Citrix Metaframe Client POP/IMAP Client SMTP Counter Strike...
  • Page 110 User Guide Application/Game Ghost Recon GNUtella Half Life Server Heretic II Server Hexen II Hotline Server HTTPS ICMP Echo ICQ OLD ICQ 2001b ICUII Client ICUII Client Version 4.xx IMAP IMAP v.3 Internet Phone IPSEC ESP IPSEC IKE Ivisit KALI, Doom & Doom II KaZaA Limewire Medal Of Honor: Allied Assault...
  • Page 111 User Guide Application/Game Napster Need for Speed 3, Hot Pursuit Need for Speed, Porsche Net2Phone NNTP Operation FlashPoint Outlaws Pal Talk pcAnywhere host Phone Free Quake 2 Quake 3 Quicktime 4/Real Audio Rainbow Six & Rogue Spear RealOne Player Real Audio Roger Wilco ShoutCast Server SSH Secure Shell...
  • Page 112 User Guide Application/Game USENET News Service VNC, Virtual Network Computing Westwood Online, C&C World Wide Web (HTTP) XBOX Live Yahoo Messenger Chat Yahoo Messenger Phone VPN Protocol IPSec Encryption L2TP PPTP 030-300411 Rev. A Westell (Models 6000, 6100, 6110) Port/Protocol enabled.

  • Page 113: Product Specifications

    User Guide 16. PRODUCT SPECIFICATIONS (Models 6000, 6100, 6110) AAL and ATM Support (Models 6000, 6100, 6110) • ATM Trafic QOS: UBR, CBR, VBRnrt, VBRrt • OAM 15 • 8 VC (Virtual Circuit) • VPI: 0-255 • VCI: 0-65535 • ATM Forum UNI 3.1/4.0 Bridging (Model 6100) •...

  • Page 114: Appendix A- Help

    User Guide 17. APPENDIX A – HELP (MODEL 6100) If you select Help from the menu bar, a message from the help screens will be displayed. The type of message displayed depends on the menu that you are viewing. If you are viewing a pop-up screen, click the help link in the pop-up screen to obtain help messages.

  • Page 115: Change Administration Password

    User Guide Backup/Restore This option allows the Router configuration to be backed up to or restored from a secure location in flash. The following options are displayed. Current becomes Back-up Selecting this command button will backup the current active configuration to the secure flash location.

  • Page 116: Diagnostics Help

    User Guide Diagnostics Help This screen provides tools for diagnosing PPP connection problems. Some tests depend on the Router status and the capabilities exercised by previous tests, which may prevent other types of testing. Beginning of Diagnostics Help screens The Router status checks the Router connection. The following is a list of the possible responses: The Router is operating correctly and has obtained synchronization with the opposing modem.
  • Page 117 User Guide This field displays the PPP Connection status. A PPPoE or PPPoA session must already be established. The following is a list of the possible responses: Connection up The Router has established a PPP connection. no connection There is no PPP connection. A PPP session must be connected from the homepage screen.
  • Page 118 User Guide The DNS test issues a request to try to resolve the name of a particular host. The host name is entered in the input box. The following is a list of the possible responses: Success The Router has successfully obtained the resolved address. The IP address is shown below the host name input box No Response Explanation: The Router has failed to successfully obtain the resolved address.

  • Page 119: Dhcp Configuration

    User Guide DHCP Configuration This screen contains the settings which control how the ADSL router interacts with the local devices connected to the router. Westell does not recommend that you change these settings. The following settings are displayed. DHCP Server DHCP Start Address (If DHCP is enabled) DHCP End Address (If DHCP is...
  • Page 120 User Guide Edit Connection Profiles This screen facilitates the changing of connection profile parameters. The following settings are displayed. Connection Name This field is a description of the default connection profile that the Router will use. Feel free to use whatever description you desire. Account ID Your account ID is supplied by your ISP.

  • Page 121: Firewall Settings

    User Guide Firewall Settings This screen is an advanced configuration screen. It allows you to set the level of security you wish to have on your local network. All security levels except “None” protect against known Internet attacks and devices that attempt to gain remote access to your Router.

  • Page 122: Private Lan

    User Guide belongs to your local network. DHCP Start Address This setting specifies the start of the IP address pool that the Router uses to assign IP addresses to local devices. DHCP End Address This setting specifies the end address of the IP address pool used for automatic configuration of local devices.
  • Page 123 User Guide DHCP Start Address (If This setting specifies the start of the IP address pool that the modem uses to DHCP is enabled for assign IP addresses to local devices. Private LAN) DHCP End Address (If This setting specifies the end address of the IP address pool used for automatic DHCP is enabled for configuration of local devices.
  • Page 124 User Guide Remote Access This page allows you to configure your modem so that it can be configured remotely. Once enabled, this feature can be manually disabled, or it will automatically disable after 20 minutes of configuration inactivity. Password This is the password a remote user must enter to access your modem’s interface. It must be at least 4 characters long and contain no spaces.
  • Page 125 User Guide Trace The Trace feature allows you to perform an IP trace route to a remote computer either within or beyond the Internet service provider’s network. Enter either the IP address or the hostname of the remote host computer into the input box to the right of the Trace button.

  • Page 126: User Name

    User Guide User Name This screen is asks for information that will allow the Router to make a connection to the ISP on your behalf. The Router will need to know your Account ID and Account Password. This information is stored in the Router. Connection Name This is a description of the default connection profile, which the Router will use.

  • Page 127: Appendix B- Hardware Features

    User Guide 18. APPENDIX B –HARDWARE FEATURES (Models 6000, 6100, 6110) 18.1 LED Indicators This section explains the LED States and Descriptions. LED indicators are used to verify the unit’s operation and status. LED States and Descriptions (Model 6000) State Solid Green POWER No Light...

  • Page 128: Cable Connectors And Switch Locations

    User Guide 18.2 Cable Connectors and Switch Locations Model 6000 • DSL Connector (RJ-11) • Ethernet Connector (RJ-45) (yellow) • Power Connector • ON/OFF Switch (optional) DSL Line Connector Model 6100 and Model 6110 • DSL Connector (RJ-11) • USB Connector (blue) •...

  • Page 129: Connector Descriptions

    User Guide 18.3 Connector Descriptions The following table displays the connector types. (Models 6000, 6100, 6110) SYMBOL DSL LINE 6-pin RJ-11 modular jack 4-pin USB Series B connector ∼ POWER Barrel connector ETHERNET 8-pin (RJ-45) modular jack 18.4 Pinout Descriptions The following tables list the pinout descriptions.

  • Page 130: Appendix C- Diagnostic Software

    User Guide 19. APPENDIX C – DIAGNOSTIC SOFTWARE (Models 6000, 6110) 19.1 Installing Diagnostic Software for Windows Note: Your Service Provider may require that you install the diagnostic software for technical support. However, the software is not required to operate your modem. Diagnostic software installation is optional. The diagnostic software should be used as directed by your service provider to troubleshoot problems with your DSL service.
  • Page 131 Westell (Models 6000, 6100, 6110) User Guide Choose a directory to install the application. Click on Next to accept the default directory or to browse to another location. If you clicked on Next, the Modem Detect screen will be displayed. Click on Next. 030-300411 Rev.
  • Page 132 User Guide When the diagnostic software has finished loading, the Setup Complete screen will be displayed. Select Run application now, and then click on Done. An icon for the diagnostic features will be placed in your taskbar. The diagnostic software can affect key settings of your communications software, and should only be run when instructed by your service provider.
  • Page 133 Westell (Models 6000, 6100, 6110) User Guide The About Panel The About Panel displays information on the modem hardware model and software versions. To display the Menu screen, right click on the About Panel. The following Menu screen will be displayed. Choose one of the options from the Menu screen.

  • Page 134: Uninstalling Diagnostic Software For Windows

    Westell (Models 6000, 6100, 6110) User Guide If you selected About from the Menu screen, the following screen will be displayed. It displays information about the modem’s software version and copyright date. NOTE: The actual information displayed in this screen may vary. The actual information displayed in this screen may vary.
  • Page 135 Westell (Models 6000, 6100, 6110) User Guide If you clicked on Next, the Confirmation screen will be displayed. Click on Yes to confirm that you want to uninstall the diagnostic icon application. When the system is finished uninstalling the diagnostic icon application, the Uninstall Complete screen will be displayed.

  • Page 136: Appendix D- Exiting The Router

    Westell (Models 6000, 6100, 6110) User Guide 20. APPENDIX D – EXITING THE ROUTER (Model 6100) When you are ready to exit this interface, click on X (close) in the upper right-hand corner of the homepage window. NOTE: Closing this window will not affect your PPP Status (your PPP session will not be disconnected). You must click on the disconnect button to disconnect your PPP session.

  • Page 137: Technical Support Information

    User Guide 21. TECHNICAL SUPPORT INFORMATION (Models 6000, 6100, 6110) Westell Technical Support If technical assistance is required, contact Westell by using one of the following options: North America Phone: 1-630-375-4500 U.K./Europe Phone: (44) 01256 843311 Visit Westell at www.Westell.com to view frequently asked questions and enter on-line service requests, or send email to global_support@westell.com to obtain additional information.

  • Page 138: Software License Agreement

    AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE AND HARDWARE TO WESTELL TECHNOLOGIES, INC. THIS LICENSE AGREEMENT REPRESENTS THE ENTIRE AGREEMENT CONCERNING THE SOFTWARE BETWEEN YOU AND WESTELL TECHNOLOGIES, INC.
  • Page 139 Westell (Models 6000, 6100, 6110) User Guide EXCEPT FOR THE WARRANTIES SET FORTH ABOVE, THE SOFTWARE DISKETTES, AND THE SOFTWARE CONTAINED THEREIN, ARE LICENSED "AS IS," AND LICENSOR DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 140: Publication Information

    Westell (Models 6000, 6100, 6110) User Guide 24. PUBLICATION INFORMATION (Models 6000, 6100, 6110) Westell Modem (Models 6000, 6100, 6110) ® User Guide Part Number 030-300411 Rev. A July 2004 © 2004 Westell, Inc. All rights reserved. Westell, Inc. 750 North Commons Drive Aurora, Illinois 60504 USA www.westell.com All trademarks are the property of their respective owners.

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