Neurio W2 Installation Manual page 21

WHAT DOES THIS WARRANTY COVER?
Neurio Technology Inc., a corporation registered under the laws of British
Columbia, ("we", "us", or "our") warrants this Energy Monitor hardware
("Neurio") to be free from defects in materials and workmanship when used in
accordance with our published guidelines (the "Warranty") for a period of ONE
(1) YEAR from the date the Neurio is delivered to you (the "Warranty Period").
WARRANTY LIMITATIONS
THIS WARRANTY SHALL NOT EXTEND BEYOND THE WARRANTY PERIOD. TO
THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES
SET FORTH HEREIN ARE EXCLUSIVE, AND ARE IN LIEU OF ALL OTHER
WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN,
STATUTORY, EXPRESS OR IMPLIED. WE DISCLAIM ALL STATUTORY AND
IMPLIED CONDITIONS, INCLUDING, WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WARRANTIES ARISING BY CUSTOM, USAGE OR TRADE, AND WARRANTIES
AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY
LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, WE LIMIT
THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE WARRANTY
PERIOD, AND, AT OUR OPTION, TO THE REPAIR OR REPLACEMENT SERVICES
DESCRIBED BELOW.
WHAT WE WILL DO IF THE WARRANTY IS BREACHED
If, during the Warranty Period, you submit a valid claim to us, we will, at
our exclusive option and without charge, (i) repair the Neurio using new or
previously used parts that are equivalent to new in performance and reliability,
and return the repaired Neurio to you, or (ii) send you a replacement Neurio.
Any repairs or replacements are warranted for the remainder of the initial
Warranty Period.
HOW TO OBTAIN WARRANTY SERVICE
To obtain Warranty service within the Warranty Period, you must return the
Neurio, freight paid, with a copy of the sales receipt or other proof of purchase
that shows the date of sale and/or delivery date, to:
Neurio Technology Inc. , 515-88 E Pender St, Vancouver, BC, Canada, V6A 3X3
In the event your Neurio needs to be upgraded or repaired, you must contact
us prior to shipping it to us, and we will assign you a Return Merchandise
Authorization (RMA) number.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not apply:
1. To damages caused by operating the Neurio outside of our published
guidelines;
2. To damages caused by improper operation or storage, misuse, abuse,
accident or neglect, contact with liquids, extreme humidity or heat, contact
with sand, dirt, food or the like, fire, or other external cause, or any other acts
that are outside the course of normal consumer usage;
3. To damages caused by modification or repair to the Neurio by anyone
other than one of our authorized representatives, including software/firmware
modifications;
4. When serial numbers or product labels have been removed, altered
or obliterated, seals have been broken, or there is any other evidence of
tampering with the Neurio;
5. Where you are unable to present proof of purchase when requesting
Warranty service;
6. To defects caused by normal wear and tear or otherwise due to the normal
aging of the Neurio;
7. To damage caused during shipment (such claims should be presented
directly to the freight forwarder or shipping company);
8. To any used Neurio purchased from a third party; or
9. Where the damage is purely cosmetic damage, including but not limited to
scratches, dents or deterioration to the surface finish.
DESIGN CHANGES
We reserve the right to change or improve the design of the Neurio without
prior notification to you. Design changes will not be implemented retroactively,
and any design changes to future products does not imply the availability of an
upgrade to existing units.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT
PERMITTED BY LAW, WE ARE NOT RESPONSIBLE FOR ANY SPECIAL, DIRECT,
INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING
ANY DAMAGES FOR LOST DATA OR LOST PROFITS, OR FOR ANY INJURY,
LOSS OR DAMAGE SUSTAINED BY ANY PERSON OR PROPERTY, THAT MAY
RESULT FROM THE NEURIO FAILING TO OPERATE CORRECTLY AT ANY
TIME, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING FROM THE
USE, INABILITY TO USE, OR INACCURRACY OF THE NEURIO. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE
REMEDY UNDER THIS WARRANTY.
OUTSIDE THE UNITED STATES AND CANADA
In countries other than the United States and Canada, the terms and conditions
of this Warranty may be different. Unless a specific Neurio warranty is
communicated to you in writing by us, no warranty or liability exists beyond
any minimum requirements imposed by law, even though defect, damage, or