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Chapter 5 Troubleshooting
5-1 Troubleshooting List
Error upon setting
Problem
Command
for
setting cannot
be
executed.
(Whether
this
product
is
started up or
not
is
not
recognized)
Command
for
setting cannot
be
executed
after startup.
*1: If the operation check LED has been enabled.
Error upon distance measurement start
Problem
The
Start
distance
measurement
command
cannot
be
executed after
startup.
3D TOF Sensor Module B5L User's Manual (No. E596)
Communi
Internal
cation
operation
description
response
check LED
code
*1
Not lit
-
This product is
nor operating
*1
Flashing
FFHex
Undefined
command
FDHex
Illegal
command
F5Hex
Device
or
(flash write) or
FEHex
internal error
Internal
Communi
operation
cation
description
check
response
LED
code
*1
Flashing
-
-
F8Hex
Device
or
(imager)
F0Hex
device
(others)
Chapter 5 Troubleshooting
Error
Possible causes
The
installation
conditions are not
met.
Startup error due
to power supply
failure.
Startup error due
to power cable
connection
failure.
Startup error due
to temperature at
installation
location.
Execution
of a
command
listed
in
command list was
attempted.
A
value
configured for the
command data is
out
of
specifications.
error
A setting value
could not be set
due
unknown
reasons.
Error
Possible causes
Either
of
followings
was
detected
when
this product was
started.
error
Initialization error
or
of a device in this
error
product
5-1 Troubleshooting List
Action
Check the items described in
"Chapter 2 - Installation &
Wiring".
Check the power supply
connected to this product
(e.g. voltage and rating).
Check
the
power
connection (e.g. incomplete
locking
and
connection).
Check that the temperature
of
the
installation
environment is within the
rated one.
Check the command number
not
and data length, and run the
the
proper command.
Check the available range for
the value, and run the proper
command.
the
Run the command again that
caused the error.
Action
the
-
- Turn the unit power back on
or use the Reset software
command to restart the
unit. Before turning the
power back on, please wait
for 5 seconds or longer
after powering off.
cable
reverse
67
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