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Be prepared to describe the problem you are
experiencing including specific details of the application,
installation, and any additional pertinent information.
b. In the event that the equipment needs to be returned to
the factory for any reason, please call to obtain a RMA#
(Return Material Authorization). Do not return items
without a RMA# displayed on the outside of the package.
Clean and decontaminate the FP111/211 if necessary.
Include a written statement describing the problems.
Send the package with shipping prepaid to our factory
address. Insure your shipment; Global Water's warranty
does not cover damage incurred during transit.
X. Warranty
a.
Global Water Instrumentation, Inc. warrants that its
products are free from defects in material and
workmanship under normal use and service for a
period of one year from date of shipment from
factory. Global Water's obligations under this
warranty are limited to, at Global Water's option: (I)
replacing or (II) repairing; any products determined to
be defective. In no case shall Global Water's liability
exceed the products original purchase price. This
warranty does not apply to any equipment that has
been repaired or altered, except by Global Water
Instrumentation, Inc., or which has been subject to
misuse, negligence or accident. It is expressly
agreed that this warranty will be in lieu of all
warranties of fitness and in lieu of the warranty of
merchantability.
b.
The warranty begins on the date of your invoice.
Global Water
800-876-1172 • globalw.com
17

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