Redmond RMC-PM381E User Manual page 12

During regular operation of the device, the heating disc may totally or partially change its color. This is not a sign of the device
failure and does not influence on its operation.
Transportation and Storage
Before repeated operation or storage completely dry all parts of the appliance. Store the assembled appliance in a
dry, ventilated place away from heating appliances and direct sunlight. During transportation and storage, do not
expose the device to mechanical stress, that may lead to damage of the device and/or violation of the package integ-
rity.
Keep the device package away from water and other liquids.
VII. BEFORE CONTACTING THE SERVICE CENTRE
Problem
Display shows the error code: Е*,
System error, possible control board or heating element
the device gives 6 short audible
malfunction
signals
Power cord is not connected to the appliance and/or
socket
Appliance does not switch on
Wall socket is not working properly
Power supply failure
Power supply interruption (power supply is unstable/
underrated)
There is a foreign object between the bowl and the
Dish is taking too long to cook
heating element (grain, food particles, debris, etc.)
The bowl is not properly positioned
Heating disk is dirty
Hot steam escapes from under lid Inner lid and cooking
during cooking. The count of bowl fail to seal her-
program running time starts metically
Hot steam escapes from under lid
during cooking. The count of Sealing ring is lost
program running time fails
When the device operates in the
Shutoff valve is dirty
pressure cooker mode, steam
keeps going out of the hole of
shutoff valve. The count of pro-
Shutoff valve or its sealing rubber is lost
gram running time fails
In case you didn't manage to eliminate the defects, please, refer to the authorized service centre.
12
Possible cause Solution
Unplug the appliance and let cool down.
Close the lid tightly and plug in the ap-
pliance
Ensure that the power cord is connected
to the corresponding inlet on the housing
of the appliance and to the socket
Connect to a properly working wall
socket
Check the power supply. If not available,
contact local electricity supply company
Ensure that the power supply is stable. If
unstable/underrated, contact local elec-
tricity supply company
Unplug the appliance and let cool down.
Remove foreign object or objects
Properly position the bowl into place
Unplug the appliance and let cool down.
Clean heating disk
The bowl is not properly posi-
Properly position the bowl into place
tioned
Remove foreign objects (grain, food par-
The lid is not closed properly; ticles, debris, etc.) from under the rim, if
foreign object under lid any. Always close the lid until it clicks
into place
Sealing ring is dirty, deformed, Check the sealing ring. Replace, if neces-
or damaged in any way sary
Check the sealing ring
Clean the shutoff valve according to the
Maintenance Section
Check for shutoff valve and its sealing
rubber
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the applicable collection point for the recycling
of electrical and electronic equipment. Do not throw away the electronic waste to help protect the environment.
Old appliances must not be disposed with other household waste but must be collected separately. Municipal
disposal of recyclable wastes is free of charge. The owners of old appliances are required to bring it to a waste
facility centre. With this little extra effort, you can help to ensure that valuable raw materials are recycled and pollutants are
treated as appropriate.
This appliance is labelled in accordance with European Directive 2012/19/EU — concerning used electrical and electronic
appliances (waste electrical and electronic equipment WEEE).
The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.