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Troubleshooting
If you experience trouble with the product, try the following solutions.
Refer to the "Help Guide."
Remove the battery pack, wait for about one minute, re-insert the
battery pack, then turn on the power.
Initialize the settings.
Consult your dealer or local authorized service facility. Additional
information on this product and answers to frequently asked
questions can be found at our Customer Support Website.
Americas
https://www.sony.com/am/support
Europe
https://www.sony.eu/support
Asia-Pacific, Oceania, Middle East and Africa
https://www.sony-asia.com/support
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