Troubleshooting - Kogan KAGWAS10D6A User Manual

TROUBLESHOOTING

Problem Error
The machine
takes an
E01
excessive
time to fill.
The door lock
alarm E02
sounds.
The machine
takes an
E03
excessive
time to drain.
Water
overflows/
E04
water sensor
malfunctions.
The motor
does not E05
work.
There is a
heating tube E06
fault.
There is a
temperature E07
sensor fault.
Excessive
Edc
cooling time
Inverter fails
E09
to start
Possible Cause
1. The water tap is not open.
2. The drain hose is not
connected.
3. The water inlet valve is
damaged.
1. The door is not locked
securely.
2. Garment is caught between
the door and the seal.
3. The door lock is damaged.
1. The drain hose is squashed or
kinked
2. The drain pump filter is
blocked.
3. The drainage system pipes
are blocked.
1. The water inlet valve is
damaged.
2. The connection between the
water sensor and wire is not
secure.
3. The water sensor is damaged.
1. The connection between the
motor and wire is not secure.
2. The motor's overheat
protection has enabled.
3. The motor is damaged.
1. The connection between the
heating tube and wire is not
secure.
2. The heating tube is damaged.
1. The connection between the
wire and temperature sensor is
not secure
2. The temperature sensor is
damaged.
The cooling time is over ten
minutes at the end of drying.
1. The connection between the
inverter and wire is not secure.
2. The inverter is damaged.
Solutions
1. Open the water tap.
2. Hook up the hose.
3. Contact Kogan.com.
1. Lock the door well.
2. Put the garment into the
drum.
3. Contact Kogan.com.
1. Check the drain hose.
2. Clean the filter.
3. Check the drainage
system and clean it.
1. Change the water inlet.
2. Check the connection and
ensure it is secure.
3. Contact Kogan.com.
1. Check the connection and
ensure it is secure.
2. Check if the machine is
overloaded. Switch off the
machine and retry when the
motor cools.
3. Contact Kogan.com.
1. Check the connection and
ensure it is secure.
2. Contact Kogan.com.
1. Check the connection and
ensure it is secure.
2. Contact Kogan.com
Ensure that the tap is open
and that the water is cold.
1. Check the connection and
ensure it is secure.
2. Contact Kogan.com