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Protecta EuroProt+ Operating Manual With Troubleshooting Manual

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A
PPLICATION GUIDE
EuroProt+ Operating Manual with
Troubleshooting Guide
D
ID: PP-13-22030
OCUMENT
: 1.2
VERSION
2020-08-14, B
UDAPEST
P
,
ROTECTION
AUTOMATION AND
CONTROL FOR POWER INDUSTRY

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Summary of Contents for Protecta EuroProt+

  • Page 1 PPLICATION GUIDE EuroProt+ Operating Manual with Troubleshooting Guide ID: PP-13-22030 OCUMENT ROTECTION AUTOMATION AND : 1.2 VERSION CONTROL FOR POWER INDUSTRY 2020-08-14, B UDAPEST...
  • Page 2 ERSION INFORMATION VERSION INFORMATION ERSION ODIFICATION OMPILED BY Zsarnai, Erdős 2020-02-18 First published version Erdős 2020-03-03 Internal Fault Relay operation description added Information about checking the hardware in the Erdős 2020-08-14 status/log menu added EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 3: Table Of Contents

    Password manager ..................30 4.2.10.2 Status/log ..................... 31 4.2.10.3 I/O tester ...................... 34 4.2.10.4 Update manager ..................35 Troubleshooting ........................36 Warning and Error Messages ..................36 5.1.1 Warning messages in the web browser .............. 36 EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 4 5.1.3 Error messages on the LCD screen ..............42 5.1.4 Operation of the IFR (Internal Fault Relay) ............43 Necessary data before contacting Protecta Support ........... 44 5.2.1 Serial Number of the Device ................44 5.2.2 Information about RDSP, CDSP and configuration versions ......45 5.2.3...
  • Page 5 NTRODUCTION USED SYMBOLS Additional information Useful information for settings. Important part for proper usage. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 6: Introduction

    “Hardware description”. The applied modules for a certain application are listed in the corresponding “Configuration description” document. These documents are available on- line on the Protecta website by selecting the desired product. 2.2 Fast startup The CPU module of the device is equipped with two processors: one for performing the application functions (RDSP), the other one for processing the communication tasks (CDSP).

  • Page 7: Local Operation On The Front Panel

    3.5” or optional 5.7” display 320*240 pixels TFT display with resistive touch screen interface This inteface is made for EOB connection, and/or serves as a Optical interface service port for Protecta personnel only. RJ-45 connector Supporting 10/100Base-T Ethernet connection EuroProt+ Operating Manual with Troubleshooting Guide...

  • Page 8: Using The Touch Buttons

    Ethernet Over Board: communication interface accomplishes isolated, non-galvanic Ethernet connection with the help of a magnetically attached EOB device. This is a proprietary and patented solution from Protecta Ltd. EOB1: Supporting 10Base-T Ethernet connection. Passive EOB connector (option) device with one RJ45 type connector. Obsolete module.
  • Page 9 LED reset button - This button resets all the user LEDs. The user may configure other means for this button as well by programming the ‘Ackbutton’ output of the Common function block with the EuroCAP software, see their external descriptions for more details. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 10: Using The Menu Provided By The Touch Screen

    Note: if the language is changed by using the button on the web interface (see Chapter 4.2.1), it will change on the web interface only; the other parts from the list above will remain as they were set here EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 11: The Parameters Menu

    In order to edit or activate a parameter set, touch its name first to select it: it will be highlighted in blue. Then touch the "Edit" or "Activate" button accordingly. Figure 3-6 Parameter sets EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 12 Also, make sure that while someone is modifying the parameters in the LCD touchscreen, another person is not doing so on the web interface since this could lead to confusion as to what the values of a parameter set are. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 13: On-Line Functions, Events, System Settings

    After acknowledging this, the LCD is updated accordingly, with the Q1 line disconnector in the "on" position. Note again that this behavior was only an example; it may vary according to the configuration of the actual device. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 14 If there is an error with the operation (e.g. block by interlocking), the device will notify the user with anodther another panel popping up with the reason of the error. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 15: Remote Operation Via Web Browser

    CPU types also utilize an RJ-45 connector, which is located on the rear side of the device on the CPU card. Using an UTP cable with RJ-45 connector at both ends, the device can be connected directly to a computer or an ethernet switch. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 16: Using The Eob Connection

    RJ-45 connector and to the USB port of a computer. The special cable with magnetic connector on one end and RJ-45+USB connectors on the other end shall be ordered from Protecta. 4.1.1.3 Using fiber optic connections The different types of fiber optic interfaces for 100Base-FX Ethernet provides connection to an Ethernet switch with identical fiber optic inputs.

  • Page 17: Connection To The Device With The Embedded Dhcp Server

    Figure 4-2 Enabling DHCP server for front panel control If the DHCP server of the device is used, the following settings are recommended to be applied in the user’s computer: EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 18: Using Web Browsers

    If this is clarified, the user can type the IP address of the device into the browser’s address bar. (The IP address can be read on the main screen of the local LCD, see Figure 3-2.) After that the usual procedures of web browsing shall be followed. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 19: Menu Items In The Web Browser

    This means that the menus (parameters, settings etc.) will be shown in the chosen language, but the events and disturbance records will still be generated on the on the language set on the main local LCD screen (see Chapter 3.3.1 for details) EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 20: Parameters

    Listbox - By clicking on the list box, the user can choose from the available values listed within the box. (The list box represents enumerated type parameters.) EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 21 By pressing Cancel, the browser will remain on the actual page. By pressing OK, the browser will ignore the changes made and navigates away to the page selected. Figure 4-7 Unsaved data when leaving the page EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 22: Managing Multiple Parameter Sets

    Reset to defaults - This resets the values on screen with the factory default settings. Load parameters - This loads a previously saved parameter file and sets the values on the screen based on its contents. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 23: System Settings

    Client whitelist - If this function is enabled, only the allowed clients can access the device in the selected role. More information can be found under the question marks located in line with the actual setting. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 24: Online Data

    Figure 4-10 On-line sheet Binary data are displayed as checkbox, enumerated data will be presented as text information. If user has HTML5 compatible Internet browser, certain analogue measurements will be drawn as vectors. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 25: Events

    Erasing all events and exporting them to a text file is also possible. An event filter can be utilized according to user’s needs: there are filters for event row number, date and contained text, see rightmost part of the picture. Figure 4-11 Events sheet EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 26: Disturbance Recorder

    (i.e.: the time 0, after the prefault time). When the marker is placed, its exact time will be shown, and now the second marker shows a time interval, but in this case between the two markers. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 27 EMOTE OPERATION VIA WEB BROWSER Figure 4-13 The disturbance record preview – analogue channels Figure 4-14 Disturbance record's binary channels EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 28: Commands

    (Figure 4-15). A command can be issued by clicking the appropriate button on the field of the function. A confirmation dialog will ask the user to confirm the command (Figure 4-16). Figure 4-15 Command sheet Figure 4-16 Confirmation dialog EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 29: Network Protectionhood

    The device highlighted in red is the one that is currently accessed. By clicking on the other links, the user will be redirected to the corresponding device. Figure 4-17 Network protectionHood EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 30: Documentation

    Figure 4-18 User documentation 4.2.10 Advanced This menu item displays a submenu of other options available. A password can be set to allow access to these menu items. 4.2.10.1 Password manager Figure 4-19 Password manager dialog EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 31: Status/Log

    HMI+ and HMIT+ modules (remote HMI) are also interchangeable • If a module can be equipped with different connector types (e.g. VT+/2211 and VT+/2211F and VT+/2211T), then these can be exchanged among themselves EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 32 Make sure to check the size of the downloaded report.zip file: it should be above 10 kB. If it is below this, try to download it again with a different or an updated browser. Figure 4-25 Button for getting the report.zip file EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 33 The Time synchronization field (Figure 4-29) shows information about time synchronization supervision. If no external source is available, the PC operating system time can be set in the device with the Set device button. Figure 4-29 Time synchronization info EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 34: I/O Tester

    To disable this function, change the Mode of the device to On state in the commands menu. Figure 4-31 Output simulator mode EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 35: Update Manager

    To update, click on the Update button, select the appropriate file and click OK. A dialog on the LCD will ask you to confirm updating. Detailed information about the latest firmware updates can be found on the Protecta website in the release and revision history (login required).

  • Page 36: Troubleshooting

    5 Troubleshooting This section helps the user to evaluate warnings and errors experienced during device operation. If further support is required, please contact Protecta through the web support tool with detailed error description and all the information described in section 5.2.
  • Page 37 Time synchronization warning. Check the Time synch. 0x0040 (Time synchronization) settings in the system settings menu and verify the signal source. RDSP communication problem. Software inconsistency 0x0100 (RDSP comm. error) or hardware error possible. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 38 The ‘Max.I_load’ parameter of the Busbar differential 0x0400 (maxILoadHigh) protection is set higher than the “Base sensitivity” of the differential characteristics. Other parameter mismatch. For more details see the 0x0800 (genParamError) RDSP log. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 39: Error Messages In The Web Browser

    Check the auxiliary voltage. There is an error occurred in one/some of the 0x8000 (adControlErr) analog input modules (e.g.: CT, VT, AIC, RTD). Replacement of the faulty module required. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 40 For R&D purposes only. The function level of the CPU is lower than that of the downloaded configuration file. 0x2000 (funcLevelMismatch) Configuration file or CPU module level modification shall be executed by Protecta staff. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...
  • Page 41 0x1000 (pldSRAMMagicStrFillFailed) the SDRAM. If this operation fails, the error message appears indicating the CPU HW error. Self-check function detected a failure. 0x2000 (pldSelfCheckFailed) Suspected CPU HW error. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 42: Error Messages On The Lcd Screen

    Get report file button on it. This file is important for troubleshooting for the Protecta Support team, as it contains all necessary information about the device (firmvare versions, configuration file, all the logfiles, parameters, settings etc.).

  • Page 43: Operation Of The Ifr (Internal Fault Relay)

    The ExtWarning input of the Common function block is active (user-defined warning) In any other case (normal operation, or other, non-user-defined warnings that cause a yellow status LED), the fault relay does not operate. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 44: Necessary Data Before Contacting Protecta Support

    ROUBLESHOOTING 5.2 Necessary data before contacting Protecta Support Sending the report.zip file is the preferred method in order to provide all important information to the support team. If the file cannot be downloaded for some reasons, the data below have to be provided when contacting us, so the device can be identified quickly: •...

  • Page 45: Information About Rdsp, Cdsp And Configuration Versions

    If the local screen cannot be accessed, the web page can also be used to obtain the version information in the advanced menu update manager submenu. Figure 5-8 RDSP, CDSP and configuration information on the web EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 46: Black And White Display For S24 Devices

    The web browser interface is the same as described in the previous section. Figure 5-9 Front panel of an S24 device with B/W display EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 47: Quick Troubleshooting

    5.3 Quick Troubleshooting The table below contains the typical faults and errors that may occur during commissioning or operating the device with possible reasons and solutions. If necessary, please contact the Protecta Support Team: https://buy.protecta.hu/support/?language=English Table 5-8 Typical errors TATUS...
  • Page 48 Do not b. the actual HW advanced menu Working react on configuration is status/log submenu touch different than the one cards field. defined in the Contact Protecta configuration personnel using the web-based support system. EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

  • Page 49: Appendix

    PPENDIX 6 Appendix EuroProt+ Operating Manual with Troubleshooting Guide www.protecta.hu...

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