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Protecta EuroProt+ Operating Manual With Troubleshooting Manual

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A
PPLICATION GUIDE
EuroProt+ Operating Manual with
Troubleshooting Guide
FW version 2.10
D
ID: PP-13-22720
OCUMENT
: 1.0
VERSION
2023-03-14, B
UDAPEST
P
,
ROTECTION
AUTOMATION AND
CONTROL FOR POWER INDUSTRY

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Summary of Contents for Protecta EuroProt+

  • Page 1 PPLICATION GUIDE EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 ID: PP-13-22720 OCUMENT ROTECTION AUTOMATION AND : 1.0 VERSION CONTROL FOR POWER INDUSTRY 2023-03-14, B UDAPEST...
  • Page 2 ERSION INFORMATION VERSION INFORMATION ERSION ODIFICATION OMPILED BY 2023-03-14 First published version Saina, Zsarnai EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 3: Table Of Contents

    User manager ....................33 4.2.10.3 Certificate handling ..................34 4.2.10.4 Alarms / Logging ..................35 4.2.10.5 Audit trails ....................36 4.2.11 Advanced ......................37 Maintenance ......................37 4.2.11.1 ........................... 37 EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 4 5.1.3 Error messages on the LCD screen ..............51 5.1.4 Operation of the IFR (Internal Fault Relay) ............53 Necessary data before contacting Protecta Support ........... 53 5.2.1 Serial Number of the Device ................53 5.2.2 Information about firmware and configuration versions ........54 Quick Troubleshooting ....................
  • Page 5 NTRODUCTION USED SYMBOLS Additional information Useful information for settings. Important part for proper usage. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 6: Introduction

    “Hardware description”. The applied modules for a certain application are listed in the corresponding “Configuration description” document. These documents are available on- line on the Protecta website by selecting the desired product. 2.2 Fast startup The CPU module of the device is equipped with two processors: RDSP, for protection function processing, and CDSP, for communication function processing.

  • Page 7: Local Operation On The Front Panel

    STATUS LED CHANGE SCREEN BUTTON OPTICAL INTERFACE OPERATION BUTTONS RJ-45 OR EOB CONNECTOR REPLACEABLE TFT DISPLAY LED RESET LED DESCRIPTION LABEL BUTTON Figure 3-1 The front panel of the device EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 8: The Structure Of The Human-Machine Interface Of The Device

    3.5” or optional 5.7” display 320*240 pixels TFT display with resistive touch screen interface This inteface is made for EOB connection, and/or serves as a Optical interface service port for Protecta personnel only. RJ-45 connector Supporting 10/100Base-T Ethernet connection Ethernet Over Board: communication interface realizes isolated, non-galvanic Ethernet connection with the help of a magnetically attached EOB device.

  • Page 9: Using The Touch Buttons

    “Change screen button” – as an example – the windows shown in Figure 3-3 belowError! Reference source not found. can be seen and applied one-by-one, cyclically. Figure 3-3 Default menu screens (excluding the home screen) displayed on the LCD EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 10 Use of this button, as well as other HMI buttons can be changed using EuroCAP configuration tool by programming the outputs of the HMI buttons function block from the logic editor. For more details, see the respective manuals. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 11: Using The Hmi Touchscreen Buttons

    NOTE: if the language is changed by using the button on the web interface (see Paragraph 4.2.1), it will change on the web interface only; the other parts from the list above will remain as they were set here. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 12: The Parameters Menu

    In order to edit or activate a parameter set, touch its name first to select it: it will be highlighted in blue. Then touch the "Edit" or "Activate" button accordingly. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 13 Also, make sure that while someone is modifying the parameters in the LCD touchscreen, no one else is doing so on the web interface since this could lead to confusion as to what the values of a parameter set are. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 14: On-Line Functions, Events, System Settings

    6. The scheme is updated accordingly, with the Q1 line disconnector in the "on" position. Note again that this behavior was only an example; it may vary according to the configuration of the actual device. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 15 If there is an error with the operation (e.g. block by interlocking), the device will notify the user with another another dialogue box popping up with the reason for the error. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 16: Remote Operation Via Web Browser

    CPU types also utilize an RJ-45 connector, which is located on the rear side of the device on the CPU card. Using an UTP cable with RJ-45 connector at both ends, the device can be connected directly to a computer or an ethernet switch. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 17: Using The Eob Connection

    RJ-45 connector and to the USB port of a computer. The special cable with magnetic connector on one end and RJ-45+USB connectors on the other end shall be ordered from Protecta. 4.1.1.3 Using fiber optic connections The different types of fiber optic interfaces for 100Base-FX Ethernet provides connection to an Ethernet switch with identical fiber optic inputs.
  • Page 18 IP address: in range from 192.168.0.1 to 192.168.254.254* Netmask: 255.255.0.0 Default gateway:192.168.0.1 *Note: the IP address must differ from that of the device Figure 4-3 An example of settings in the user’s computer with fix IP address EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 19: Using Web Browsers

    If this is clarified, the user can type the IP address of the device into the browser’s address bar. (The IP address can be read from the home screen of the local LCDError! Reference source not found..) After that the usual procedures of web browsing shall be followed. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 20: Menu Items In The Web Browser

    This means that the menus (parameters, settings etc.) will be shown in the chosen language, but the events and disturbance records will still be generated on the language set on the main local LCD screen (see Paragraph 3.3.1 for details) EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 21: Parameters

    Listbox - By clicking on the list box, the user can choose from the available values listed within the box. (The list box represents enumerated type parameters.) EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 22 By pressing Cancel, the browser will remain on the actual page. By pressing OK, the browser will ignore the changes made and navigates away to the page selected. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 23: Managing Multiple Parameter Sets

    Reset to defaults - This resets the values on screen with the factory default settings. Load parameters - This loads a previously saved parameter file and sets the values on the screen based on its contents. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 24: System Settings

    Touching one of them will switch on the LCD screen of all devices that belong to the same group. More information about a particular setting can be obtained by hovering over the helptext question mark in the setting row. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 25: Online Data

    Figure 4-11 Online sheet Binary data are displayed as checkbox, enumerated data will be presented as text information. If user has HTML5 compatible Internet browser, certain analogue measurements will be drawn as vectors. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 26: Events

    Event filter date and contained text, see rightmost part of the picture. Timestamp Function block title Event type Event Status Figure 4-12 Sample event list EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 27: Disturbance Recorder

    4. By clicking anywhere along the record, the time stamp is removed from the permanent marker and placed on the newly-clicked position. After this, again, a hovering marker (similar to the pre-trigger/ post-trigger duration) displays the time window. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 28 Post-trigger duration Trigger time stamp Post-trigger time Floating panel Permanent marker Figure 4-14 Record preview – analogue channels showing post-trigger time Pre-trigger time Figure 4-15 Record preview – pre-trigger time EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 29 EMOTE OPERATION VIA WEB BROWSER New time stamp Hovering marker Permanent marker Figure 4-16 Shifted time-stamp Figure 4-17 Disturbance record’s binary channels EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 30: Commands

    A command can be issued by clicking the appropriate button on the field of the function. A confirmation dialog will ask the user to confirm the command (Figure 4-19). Figure 4-18 Command sheet Figure 4-19 Confirmation dialog EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 31: Network Protectionhood

    The currently accessed device is highlighted in red. By clicking on the other links, the user will be redirected to the corresponding device. Figure 4-20 Network protectionHood EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 32: Documentation

    Management role, the IP address is only allowed access to the device from the web browser or EuroCAP, access via SCADA is not permitted. Whitelisting for both roles is also possible. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 33: User Manager

    Additionally, the device is configured with an “admin” user with default password During the system security setup, it is also recommended that the “Admin” user be deleted or the password changed. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 34: Certificate Handling

    – The requisite parameters and certificates for securing IEC IEC 61850 TLS Configuration 61850 communication can be uploaded here. Figure 4-24 Certifcate handling menu EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 35: Alarms / Logging

    The facility defines the entity in the device which is responsible for the specific alarm. For example, a user is probably a client from a PC, a daemon is the device CPU itself, etc. Figure 4-26 Syslog level settings from the alarms / logging menu EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 36: Audit Trails

    Figure 4-27 A sample audit trail entry list NOTE: This is not a setting menu, but a reference point for auditors to assess whether the device is being used in the right manner. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 37: Advanced

    VT+/2211F and VT+/2211T), these also can be interchanged. Figure 4-28 Card info field Device nameplate (Figure 4-29) contains product information and basic data of the device. Figure 4-29 Device nameplate EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 38 Figure 4-32 Button for downloading the system state report (.prf) file (Figure 4-33) for various protocols can be downloaded by clicking the Communication files appropriate button. Figure 4-33 Communication files EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 39 The communication status and test mode are set here. Figure 4-35 PRP/HSR (if exists) status and test The memory info field ( ) in Figure 4-36 provides information about the Device housekeeping CDSP resources. Figure 4-36 Memory info EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 40: I/O Tester

    Both GPS-based, ethernet-based, serial-based or a combination of any can be set. Depending on what hardware modules are available in the device, the following time synchronization protocols can be set: IRIG-B, PPS, PPM, Protecta Legacy, PTP, NTP, IEC101, IEC104, DNP3, MODBUS & ABB_SPA.
  • Page 41 “Reset” buttons shows the current state of the output: red if activated, green if inactive. To disable this function, change the Mode of the device to “On” state in the Commands menu. Figure 4-41 Output simulator mode EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 42: Update Manager

    This code is used to verify whether the firmware file being uploaded is legitimate. The reference can be obtained from firmware release notes or by contacting the Protecta Application department. For a legitimate upgrade, the SHA-256 code displayed on the screen should match with the code provided in the release notes for the specific firmware.
  • Page 43 Manufacturer Settings tab can be used to view and manage the PSP file. A PSP (Protecta Settings Package) is a file provided by the manufacturer to the device owner, containing various licences and functionality level of the CPU. The first PSP file is determined and loaded in the factory based on the ordering info of the device.

  • Page 44: Troubleshooting

    ROUBLESHOOTING 5 Troubleshooting This section helps the user to evaluate warnings and errors experienced during device operation. If further support is required, please contact Protecta through the web support tool with detailed error description and all the information described in paragraph 5.2.
  • Page 45 Time synchronization warning. Check the Time 0x0040 (Time synchronization) settings in the System settings synchronization menu and verify the signal source. RDSP communication problem. Software inconsistency 0x0100 (RDSP comm. error) or hardware error possible. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 46 “Base sensitivity” of the differential characteristics. Other parameter mismatch. (E.g set value is out of range 0x0800 (genParamError) after a firmware upgrade). For more details see the RDSP log. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 47 Incorrect relay task execution order. Relay task 0x00040000 (Analogue channel execution order should be optimized in order to properly preprocessing not initialized) initialize functions with analogue inputs. Please contact Protecta Support to fix the problem. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 48: Error Messages In The Web Browser

    Check the auxiliary voltage. There is an error occurred in one/some of the 0x8000 (adControlErr) analog input modules (e.g.: CT, VT, AIC, RTD). Replacement of the faulty module required. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 49 The function level of the CPU is lower than that of the downloaded configuration file. 0x2000 (funcLevelMismatch) Configuration file or CPU module level modification shall be executed by Protecta staff. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...
  • Page 50 0x1000 (pldSRAMMagicStrFillFailed) the SDRAM. If this operation fails, the error message appears indicating the CPU HW error. Self-check function detected a failure. 0x2000 (pldSelfCheckFailed) Suspected CPU HW error. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 51: Error Messages On The Lcd Screen

    Get report file button on it. This file is important for troubleshooting for the Protecta Support team, as it contains all necessary information about the device (configuration file, all the logfiles, parameters, settings, licences, etc.).
  • Page 52 Prior to entering emergency mode, if the device had role-based access control activated, restoration will require authentication from the tab. See Authenticate with user and password Figure 5-4 below. Figure 5-4 Web page of a device in emergency mode EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 53: Operation Of The Ifr (Internal Fault Relay)

    In any other case (normal operation, or other, non-user-defined warnings that cause a yellow status LED), the fault relay is energized. 5.2 Necessary data before contacting Protecta Support Sending the system state report file is the preferred method in order to provide all important information to the support team.

  • Page 54: Information About Firmware And Configuration Versions

    If the local screen cannot be accessed, the web page can also be used to obtain the Version info from Advanced -> Update manager menu. Figure 5-8 Firmware and configuration information on the web EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

  • Page 55: Quick Troubleshooting

    ROUBLESHOOTING 5.3 Quick Troubleshooting The table below contains the typical faults and errors that may occur during commissioning or operating the device with possible reasons and solutions. If necessary, please contact the Protecta Support Team: Table 5-8 Typical errors TATUS...
  • Page 56 Do not react Advanced -> Working configuration is different on touch Maintenance -> than the one defined in tab. Cards the configuration Contact Protecta personnel using the web-based support system. EuroProt+ Operating Manual with Troubleshooting Guide FW version 2.10 www.protecta.hu...

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