Problem Solving; Factory Reset - iDevices IDEV0004 User Manual

• Clicking the button on the side of the unit will manually turn the
Outdoor Switch on or off

Problem Solving

The following information covers some of the most common
troubleshooting issues with the iDevices Outdoor Switch. If you'd like
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more detail about your Outdoor Switch and its capabilities, please visit our
support site at idevicesinc.com/Support, or give us a call at 888.313.7019.
What do I do if an unexpected error occurs during initial setup?
First, try quitting the app by double clicking the home button and sliding
the app upwards. Unplug the Outdoor Switch from the outlet and plug it
back in. If the LEDs flash green, reopen the app and proceed with the
on-screen instructions. If the LEDs do not flash green, perform a

Factory Reset.

Factory Reset
To reset the Outdoor Switch to its factory condition, hold down the button
for 10 seconds. When the unit flashes red, the button can be released. The
LED will then flash white, and restart the pairing sequence with a fast
blue blink.
I'm experiencing issues with the iDevices Connected app.
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The iDevices Connected app requires iOS 8.1 or greater. To learn about
®
all the additional features, check out the iDevices Connected app manual
for HomeKit™.
I don't have a device to pair to my Outdoor Switch, can I still use it?
You will have the ability to manually turn the Outdoor Switch on and off
using the button located on the side.
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