Zte ZXDSL 831A II User Manual page 29

ZXDSL 831AⅡ User's Manual
7 The authenticated user names and passwords cannot be re-authenticated?
This problem may be due to the following reasons:
1. Your account has expired or you are a defaulting subscriber (please pay the
deficit sum).
2. You move into a new area. Because the account and the path PVC are bundled by
some operators, your previous account and password cannot be authenticated after
you changed your path.
3. One of your accounts has logged on successfully. Therefore, you will fail to be
re-authenticated because the operator has recognized the uniqueness of this account
4. Maybe you failed to deregister your account timely in the Broadband Access
Server (BAS) when you were off line abnormally, so the BAS or the billing system
deemed that your account was still available. Therefore, your re-login may fail
because of uniqueness of your account You are suggested to redial up later. If still
failing, contact the operator for a solution.
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