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Troubleshooting
Symptom
Handheld does not turn on or does not
respond
Display stops working
System screen shows:
Please Restore System
Handheld screen shows:
Download in Progress
leAPFRoG® Connect CD does not
install correctly
Product freezes or locks up
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference to radio communications. Because this toy generates, uses and can radiate radio frequency
energy, there can be no guarantee that interference will not occur. If this toy does cause interference to radio
or television reception (you can check this by turning the toy off and on while listening for the interference),
one or more of the following measures may be useful:
• Reorient or relocate the receiving antenna
• Increase the separation between the toy and the radio or the TV
• Consult the dealer or an experienced TV-radio technician for help
NOTE: Changes or modifications to this unit not expressly approved by leapFrog enterprises, Inc., could void
the user's authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICeS-003.
Cet appareil numérique de la classe B est conforme à la norme nMB-003 du Canada.
Environmental Phenomena
• The unit may malfunction if subjected to radio-frequency interference. It should revert to normal operation
when the interference stops. If not, it may become necessary to turn the power off and back on, reset the
unit or remove and reinstall the batteries.
Try This
Make sure the handheld is on
Make sure batteries are correctly installed
Make sure the battery covers are securely attached
Remove batteries and put them back in
Clean battery contacts by rubbing lightly with a soft eraser
and then wiping with a clean and dry cloth
Install new batteries
Adjust contrast controls on the My Didj screen and
brightness controls on the side of the handheld
Install new batteries
Press the on/off button to turn the device off and then
on again
Connect the handheld to an Internet-connected computer
and open the leAPFRoG® Connect Application to restore
the system
Do not disconnect the uSB cable from the device or
computer while a download is in progress
If the cable is disconnected, please reconnect the device
to the computer to complete the download
Go to leapfrog.com/didj to download the leAPFRoG®
Connect Application
PARenT: Insert the end of a paper clip into the ReSeT
pinhole on the bottom of the product.
• In the unlikely event of an electrostatic discharge, the unit may malfunction and lose memory, requiring the
user to reset the device by removing and reinstalling the batteries.
Impact de l'environnement
• une défaillance de fonctionnement de l'appareil peut survenir s'il est sujet à des interférences avec les
fréquences radioélectriques. le fonctionnement normal de l'appareil devrait reprendre avec l'arrêt des
interférences. Si ce n'est pas le cas, il peut s'avérer nécessaire d'éteindre et rallumer l'appareil ou de retirer
et réinstaller les piles.
• Dans l'éventualité peu probable d'une décharge électrostatique, un mauvais fonctionnement et une perte
de mémoire de l'appareil peuvent se produire. l'utilisateur doit alors retirer et réinstaller les piles pour
réinitialiser l'appareil.
U.S. Consumer Service Contact: Visit our u.S. Consumer Support website at
http://www.leapfrog.com/support 24 hours a day, or call (800) 701-leAP (5327) during normal business hours.
Canada Consumer Service Contact: Visit our Canada Consumer Support website at
http://lfcanada.custhelp.com 24 hours a day, or call (800) 701-leAP (5327) during normal business hours.
U.K. Consumer Service Contact: Visit our u.K. Consumer Support website at
http://leapfroguk.custhelp.com 24 hours a day, or call 0800 169 5435, or eire +44 1702 200244, during
normal business hours.
Australia Consumer Service Contact: Please submit questions to our support staff via email at
info@funtastic.com.au or free-call 1800 244 543 during normal business hours.
IMPORTANT: If you have a problem with this product, return it to the retailer where the product
was purchased for exchange. If the retailer is unable to assist you for any reason, contact LeapFrog
Consumer Services. If our service representative is unable to help you resolve the problem, you will
be given instructions on how to replace the product and an authorization number. Returns must
have a Return Merchandise Authorization (RMA) number to be accepted at our warehouse. If you
need replacement parts for this product, please contact LeapFrog Consumer Services.
LIMITED WARRANTY: Subject to a limited three (3) month warranty. Please call Consumer Support
at the number listed above or see our website at leapfrog.com for full details of the warranty provided in
your country. leapFrog shall not be liable for any incidental or consequential damages for the breach of
any warranty on this product. Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or limitation on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you.
leAPFRoG, the leapFrog logo, the leapFrog learning Path logo, See THe leARnInG, DIDJ and the Didj
logo are registered trademarks or trademarks of leapFrog enterprises, Inc. Copyright © 2008 leapFrog
enterprises, Inc. All rights reserved.
leapfrog.com
For ages 6 to 10 years.
Convient aux enfants de 6 ans à 10 ans.
Part no. 605-11234-B
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