Satcube Ku User Manual
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Satcube Ku User Manual

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  • Page 1 Satcube Ku User Manual...
  • Page 2 This document is a user manual for the Satcube Ku terminal. It is important to observe all safety and transmission requirements listed in this document and to operate the Satcube Ku according to the guidelines provided in this manual.
  • Page 3 Do not drop the battery packs. • Do not expose the battery packs to temperatures above 50 °C. • Only use Lithium Ion battery packs that are supplied by Satcube. In case of battery fault, contact Satcube support at www.satcube.com/customer-service/. SATCUBE PROPRIETARY...

  • Page 4: Table Of Contents

    Satcube Ku User Manual v2.0-2019 Introduction Contents and equipment list System safety a) Security notice b) Environmental limitations c) Electricity precautions d) Operational precautions Deploy and Power On a) Deploy terminal b) Deploy front support c) Deploy antenna d) Power on...
  • Page 5 Satcube Ku User Manual v2.0-2019 a) Terminal Pointing b) Pointing the Terminal c) Maximizing Signal Strength d) Transmission Criteria e) Prepare for Transmission Start transmission Multiple Beam Configuration Internet access a) Enabling WIFI and changing the password via the GUI...
  • Page 6 Satcube Ku User Manual v2.0-2019 General terminal specifications Interface Battery pack Integrated Modem UHP-210 iDirect IQ200 OpenAMIP Embedded Network Topology SATCUBE PROPRIETARY...

  • Page 7: Introduction

    Satcube Ku User Manual v2.0-2019 Introduction The Satcube Ku provides the user with an internet connectivity anywhere on earth, by connecting to nearby geostationary satellites. It includes 1 hour on average transmit time standard plus offers additional hot-swappable batteries, iDirect or UHP Networks modem, Wi-Fi, flat antenna, amplifier (high efficiency GaN SSPA), upconverter, downconverter, heat pipe cooling system, positioning system and all necessary user interfaces (graphical and connections) in one compact package.

  • Page 8: System Safety

    • Wind strength The Satcube Ku terminal should not be operated at wind speeds greater than 18 m/s or 40mph. The highest risk for the terminal to flip over is when the wind comes straight from behind the transmission direction and the antenna is at an upright position.

  • Page 9: C) Electricity Precautions

    Satcube Ku User Manual v2.0-2019 Figure 1 Ingress Protection, IP, rating explanation chart. The Satcube Ku Terminal is rated IP65. c) Electricity precautions • Keep away from live circuits To avoid injuries, always disconnect power and discharge circuits before touching them. User must not remove equipment covers or tamper with electric circuits in any way.

  • Page 10: D) Operational Precautions

    Table 2 Minimum safety distance for different angles if d) Operational precautions the Satcube Ku terminal is positioned 45 cm above the ground and is operated by someone who is 185 cm tall. *Calculated from the radiated effect of the antenna –...

  • Page 11: Deploy And Power On

    Satcube Ku User Manual v2.0-2019 increased the required safety distance decreases. The general formula to calculate the safety �� − ℎ distance is: L = , see Figure 2 for explanation of the used variables. Table 2 shows tan( ��...

  • Page 12: D) Power On

    Satcube Ku User Manual v2.0-2019 Figure 6 Lock on right-hand side of the terminal. To SECURE in position, pull Figure 5 Wheel located on left- the lever as shown. Locked position in the right picture. hand side of terminal. To LOCK/UNLOCK, turn as shown.

  • Page 13: Accessing The Graphical User Interface (Gui)

    Satcube Ku User Manual v2.0-2019 Accessing the Graphical User Interface (GUI) The GUI provides access to key functions, including starting/ending transmissions, enabling/disabling WIFI and terminal configuration. The connection can be done to the terminals static IP or to terminal dynamic IP assigned by modem DHCP. Using static IP way always works, dynamic IP is most convenient it does however require the modem to be configured to use DHCP.

  • Page 14: B) Status Bar

    Satcube Ku User Manual v2.0-2019 b) Status Bar In the bottom row of Figure 11 the status icons are shown. In the bottom left there are three battery indicators showing connected batteries and their power level. In this picture there is one battery Figure 12 Shows the different connected that is fully charged.

  • Page 15: D) Terminal Navigation

    Satcube Ku User Manual v2.0-2019 • Satellite position the current profile has active. • Satcube terminal IP where web GUI can be reached for when using automatic acquisition of IP. Usually WIFI. • Last part shows Current software version or an indication if a new software update is available.

  • Page 16: Terminal Settings And Configuration

    Satcube Ku User Manual v2.0-2019 Terminal settings and configuration To function properly, the Satcube Ku terminal needs to know its own position and information about the satellite to which it will connect. All satellite details are stored in profiles which the user can switch between using the GUI or terminal display.

  • Page 17: D) Recommended Configuration

    Cloud Check Cloud check is a feature where the terminal tries to connect to a Satcube server to verify the satellite link’s internet connection. This info is then passed down to the user on the display as a pop up. It also changes the globe icon on the display in order to indicate the terminal is connected to internet.

  • Page 18: A) Terminal Pointing

    Figure 20. of middle circle. b) Pointing the Terminal The Satcube terminal is pointed manually by the end-user in the different ways according to Figure • AZIMUTH: rotate the base of the terminal. On rough surfaces, lift the terminal slightly before rotating.

  • Page 19: C) Maximizing Signal Strength

    Satcube Ku User Manual v2.0-2019 Maximizing Signal Strength Elevation and Polarization sensors are not susceptible to interference, but disturbances in the local magnetic fields do affect the Azimuth compass. Therefore, users should first set Elevation and Polarization to within 0.2° of the correct value and then sweep the Azimuth to find maximum signal strength.

  • Page 20: E) Prepare For Transmission

    Satcube Ku User Manual v2.0-2019 Criteria is set to make sure terminal has been pointed correctly before transmission. • If OpenAMIP is configured terminal requires the permission from modem to allow transmission with the L 1 1 criteria. For more information about the L 1 1 criteria please consult the OpenAMIP documentation.
  • Page 21 Satcube Ku User Manual v2.0-2019 • Beam Selection: The modem chooses the best deemed beam available at current location to be sent to the terminal using OpenAMIP. The selection is done from one of the preconfigured beams in the modem.

  • Page 22: Internet Access

    Satcube Ku User Manual v2.0-2019 Internet access Internet can be accessed either through the built-in WIFI hotspot or by connecting a device to an ethernet port. Ethernet is always active. WIFI is enabled/disabled via the GUI. By default, the WIFI password is “satcube123”; as this information is publicly available, it should be changed via the GUI to prevent unauthorized access.

  • Page 23: C) Stow The Terminal

    During cleaning and maintenance, the terminal should be inspected for damages or faults. If any harm has come to the terminal, please check in with Satcube support to assess if proper and safe handling of the terminal is still possible.

  • Page 24: C) Cleaning The Protective Vents

    Satcube Ku User Manual v2.0-2019 • The hot air exhaust from the fans should also be inspected to ensure there has been no accumulation of dust hindering airflow. Exhaust is shown in Figure 26. Cleaning of the fans can be done using cotton buds.

  • Page 25: E) Cleaning The Interfaces And Connections

    Satcube Ku User Manual v2.0-2019 e) Cleaning the interfaces and connections • Interfaces, ethernet, USB, DC power and L-band connectors should be inspected to ensure that no dirt or excessive dust is found. If any dirt or other potentially harmful substances are present immediately clean affected interface.

  • Page 26: Appendix

    Satcube Ku User Manual v2.0-2019 Appendix Manual for the terminal’s GUI The GUI has 3 main tabs: STATUS, SETTINGS, ABOUT. Functions for each tab is provided below. STATUS | SYSTEM Figure 29 Status screen as seen when logged into the terminal web GUI.
  • Page 27 Satcube Ku User Manual v2.0-2019 • ORIENTATION: Current pointing angles. • MAGNETIC FIELD: Measured magnetic field around the terminal. NOTE: High readings (above 100 µT) is an indication that pointing will be significantly affected and an alternative location should be found.

  • Page 28: Settings |Control

    Satcube Ku User Manual v2.0-2019 SETTINGS |CONTROL Figure 31 Control page providing toggle switches for POWER, TRANSMISSION and receive quality limit. • TRANSMISSION: Use MODE to turn transmission ON/OFF. CAUTION! Before turning on the transmission, make sure no-one is standing in front of the terminal.
  • Page 29 Satcube Ku User Manual v2.0-2019 • SATELLITE NAME: Enter the name of the satellite. • LONGITUDE: Enter the satellite’s unique longitude. • DOWNLINK POLARIZATION: Select the correct polarization for the selected satellite. Figure 33 Page for editing preset satellite profiles in the GUI, which can then be accessed in the terminal display.

  • Page 30: Settings | Position - Wifi

    Satcube Ku User Manual v2.0-2019 SETTINGS | POSITION - WIFI Figure 34 POSITION and WIFI settings • POSITION: Select format for position (Decimal or deg/min/sec). If checkbox is not checked, the terminal will calculate and fill in the current coordinates automatically. If the terminal’s GPS malfunctions, check the box and enter the latitude/longitude manually before pressing SAVE.

  • Page 31: Settings | Network

    IP ADDRESS: Ip address of the Satcube terminal. • MASK: Netmask assigned to the Satcube terminal. • GATEWAY: The gateway that was assigned to the Satcube terminal- • DHCP ENABLE: Enables a DHCP server on the Satcube terminal • DHCP START: The first address that will be assigned through the DHCP server.

  • Page 32: Settings | General - Status

    • CLOUD CHECK: Enables the terminal to reach out to Satcube server to check for software updates, help facilitate terminal support and if diagnostic data sharing has been enabled the terminal can give the user a notification when terminal connects to internet.

  • Page 33: About

    Satcube Ku User Manual v2.0-2019 ABOUT Figure 37 The ABOUT page of the GUI. • SOFTWARE INFORMATION: Displays current firmware and GUI versions installed • HARDWARE INFORMATION: Displays current hardware revision and the serial number unique for each terminal. •...

  • Page 34: Troubleshooting

    Satcube Ku User Manual v2.0-2019 Troubleshooting Fault Possible Cause Action Weak signal even after correct Objects blocking line of sight Move terminal to a location alignment with free line of sight GPS does not show correct No GPS signal Enter GPS coordinates coordinates manually.
  • Page 35 Satcube Ku User Manual v2.0-2019 The C/N value is zero for all Wrong settings in satellite Try one of the following: orientations profile or modem profile 1. Check selected satellite and ensure correct frequencies and LOs set in terminal GUI and in modem 2.
  • Page 36 RQ-value turn white. If the value is not turning white, make sure that the elevation angle is more than 12 degrees away from the elevation angle of the current selected satellite. For further support, contact information can be found at www.satcube.com/customer-service/. SATCUBE PROPRIETARY...

  • Page 37: Technical Specifications

    Satcube Ku User Manual v2.0-2019 Technical specifications General terminal specifications Item Specification Dimensions 470 / 300 / 55 mm (18.50 / 11.81 / 2.17 inches) Total weight 8 kg (17.6 lbs) Data rate Minimum 4 Mbps full duplex, up to 20 Mbps via HTS satellite...

  • Page 38: Interface

    Satcube Ku User Manual v2.0-2019 Interface • Power input The power input is located at the front right side of the terminal, covered by a rubber protection. Figure C1 DC power input interface. Figure C2 DC connector pin layout (terminal view).
  • Page 39 Satcube Ku User Manual v2.0-2019 • LAN interface and USB interface The LAN and USB connections are located at the front left side of the terminal, covered by a plastic protection. Figure C2 LAN and USB interfaces. Port Type 100 Mbps Ethernet 100 Mbps Ethernet •...

  • Page 40: Battery Pack

    Satcube Ku User Manual v2.0-2019 Battery pack The supplier states that this battery meets the requirements of Battery Directives and the battery parts are RoHS compliant. Item Specification Type of battery Lithium ion battery pack with PCM safety circuit and wires.

  • Page 41: Integrated Modem

    ACM and TLC are also both set in this menu. In your chosen profile you set the profile to be valid to allow using it and enable autorun on the different profiles you want active at the same time. The Rx and Tx frequencies, in Ku-band, with associated symbol rate and roll off is configured into the profiles.

  • Page 42: Idirect Iq200

    All the transmission parameters in the IQ200 modem is set by your service provider by providing option files. For the Satcube terminal to work well in an iDirect system the following parameters that the service provider will need, to prepare the option files, are listed as either essential or helpful parameters.

  • Page 43: Openamip

    OpenAMIP reduces the amount of settings the remote terminal end-user must configure considerably and allows for a much simpler terminal use. To utilize OpenAMIP on a Satcube Terminal the following information should be configured to the modem in order to allow for the necessary information exchange.

  • Page 44: Embedded Network Topology

    Satcube Ku User Manual v2.0-2019 Embedded Network Topology The Satcube Ku terminal's on-board components communicate on the 8-address subnet 192.168.222.216/248. The allocation of the different addresses can be found in Table 3. A network topology map can be found in Figure 38. All the switches are completely transparent to the network and allows all traffic.
  • Page 45 Satcube Ku User Manual v2.0-2019 Table 3 Network addresses in the Satcube Ku terminal internal network. IP address Function Comments 192.168.222.216 Subnet address 192.168.222.217 Unassigned Suitable for end user accessing the network 192.168.222.218 Unassigned Suitable for end user accessing the network User: admin 192.168.222.219...

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