Troubleshooting Guide - Vizio VP422 HDTV10A User Manual

5.2

5.2 Troubleshooting Guide

Troubleshooting Guide
5.2 5.2 Troubleshooting Guide Troubleshooting Guide
If the TV fails or the performance changes dramatically, check the display in accordance with the
following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the
display still fails to perform as expected, contact the VIZIO for assistance by calling 1-(877) 698-4946 or
techsupport@vizio.com
e-mail us at
Problem
No power.
No sound.
If the screen is black.
Power is ON but no screen
image.
Wrong or abnormal colors
appear.
Control buttons do not
work.
Remote Control does not
work.
There appears to be image
quality issues.
You cannot see a picture.
You see a distorted picture
Version 5/29/2008
.
Solution
Make sure the power button is ON (White VIZIO Logo).
Make sure AC power cord is securely connected to the AC socket.
Plug another electrical device (like a radio) to the power outlet to verify that
the outlet is supplying the proper voltage.
Check your audio connection
Press MUTE on the remote control, so that mute symbol disappears from
the screen
Check your audio settings, your TV audio may be set to SAP, min or
speakers off
Press the Volume + (Up) key on your remote control
Make sure that headphones are not connected
Check your input connections.
Make sure the video cable supplied with the TV is secured to the correct
video output port on the back of the VCR and the TV. Make any cable you
have attached to the TV is secured to the correct output your Set-Top Box,
DVD, etc.
Adjust brightness and contrast.
Check Source settings.
If any colors (red, green, or blue) are missing, check the video cable to
make sure it is securely connected.
Press only one button at a time.
Make sure batteries are inserted correctly
Batteries could be weak.
For best image quality, view HD wide screen programs where possible. If
HD content is not available view "Standard Definition" from a digital source.
Standard, analog TV will always be noticeably inferior to HD because your
digital flat panel TV has video that is many times better than old TV's and so
you can see interference and deficiencies you did not know you had.
Make sure that the power cord is plugged into a grounded electrical outlet.
Make sure that the power button is turned on.
Make sure that the selected input source is connected to a working input
source.
If your TV is connected to your computer in RGB or HDMI mode, press any
key on your keyboard to "wake" your computer.
You may be getting interference from electrical appliances, cars,
motorcycles, or fluorescent lights. If you have not mounted it on the wall, try
64
www.VIZIO.com
VIZIO VP422 HDTV10A User Manual