Returns; Warranty - Watlow 945 Series User Manual

(1360)
1/4 DIN, single input, dual output
dual alarms, dual digital displays.
Inputs Type
1 = Type J, K, T, N, C, PT 2 thermocouple
2 = Type J, K, T, N, C, PT 2 thermocouple,
RTD 1°, 4-20mA, 0-5VDC
3 = Type J, K, T, N, C, PT 2 thermocouple,
RTD 0.1°, 4-20mA, 0-5VDC
4 = Type R, S, B thermocouple
#1 Output Type
B = Solid State Relay, Form A, 0.5A
C = Switched DC, (Open Collector), non-isolated
D = Mechanical Relay, Form C, 6A*
F = Process 4-20mA, non-isolated
H = Process 0-5VDC, non-isolated
K = Solid State Relay without contact suppression, Form A, 0.5A
#2 Output Type
A = None
B = Solid State Relay, Form A, 0.5A
C = Switched DC, (Open Collector), non-isolated
D = Mechanical Relay, Form A, 6A*
K = Solid State Relay without contact suppression, Form A, 0.5A
Alarms
0 = None
1 = Single, Mechanical Relay, 6A, Form A or B
2 = Dual, Mechanical Relay, 6A, Form A or B
3 = Single, Mechanical Relay, 6A/0-5VDC Retransmit
4 = Single, Mechanical Relay, 6A/4-20mA Retransmit
5 = No Alarm Output/0-5VDC Retransmit
6 = No Alarm Output/ 4-20mA Retransmit
Communications
A = None
B = Isolated RS-423/RS-422
D = Isolated EIA-485
*See warranty statement

Returns

1. Call Watlow Customer Service, 507/454-5300, for a
Return Material Authorization (RMA) number before
returning any item for repair. We need this information:
• Ship to address
• Contact name
• Ship via
• Symptoms and/or special instructions
• Name and phone number of person returning
the material.
2. Prior approval and an RMA number, from the Customer
Service Department, is needed when returning any
unused product for credit.
number is on the outside of the carton, and on all
paperwork returned. Ship on a Freight Prepaid basis.
3. After we receive your return, we will examine it and
determine the cause for your action.
4. In cases of manufacturing defect, we will enter a repair
order, replacement order, or issue credit for material. A
Appendix
• Bill to address
• Phone number
• Your P.O. number
Make sure the RMA
9 4 5 A
20 percent restocking charge is applied for all
returned stock controls and accessories.
5. If the unit is unrepairable, it will be returned to you
with a letter of explanation. Repair costs will not
exceed 50 percent of the original cost.

Warranty

The Watlow Series 945 is warranted to be free of defects
in material and workmanship for 36 months after delivery
to the first purchaser for use, providing that the units have
not been misapplied. This excludes mechanical relays
which are warrantied for 100,000 cycles.
Since Watlow has no control over their use, and some-
times misuse, we cannot guarantee against failure.
Watlow's obligations hereunder, at Watlow's option, are
limited to replacement, repair or refund of purchase price,
and parts which upon examination prove to be defective
within the warranty period specified. This warranty does
not apply to damage resulting from transportation,
alteration, misuse, or abuse.
WATLOW Series 945 User's Manual
Model No.
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