Check the Arlo app notification settings on an Android device
Make sure that you allow the Arlo app to receive push notifications. The Arlo app push
notifications can be disabled on iOS and Android devices.
1. Tap the Settings icon for your Android device.
2. Tap Application Manager > Arlo.
3. Make sure that the Show Notifications setting is selected.
If you said no to push notifications at installation
When you install the Arlo app for the first time, to receive alerts, you must select Allow when
asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this
alert, it isn't presented again unless the device is restored to factory settings or the app is
uninstalled for at least a day.
If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it, and
allow notifications. If you don't want to wait a day before you reinstall the app, you can use
the system clock on your device to simulate a day. Set the system clock forward a day or
more, turn your device off, and then turn the device back on. After you reinstall the app, return
the system clock to the correct setting.
Use the sync button to reset the camera
The button on the bottom of your camera is the sync button.
Sync button
Charging port cover
You can use the sync button for either of these types of resets:
•
Reset your camera to its factory settings. See
•
Power cycle and reset your camera to its factory settings. See
camera to its factory settings
Note:
The sync button is also used to wake the camera when it is shut down and to pair the
camera with a WiFi network. We recommend that you follow the instructions in the Arlo app
to wake and pair your camera.
Troubleshooting
Arlo Essential Series Wire-Free Camera
Reset the camera to its factory settings.
on page 65.
64
Power cycle and reset the
User Manual
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