FBD 372 Installation & Operation Manual
Multi-flavor merchandiser
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Also See for 372:
- Installation & operation manual (52 pages) ,
- Quick reference operation manual (2 pages) ,
- Installation & operation manual (74 pages)
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Summary of Contents for FBD 372
- Page 1 MULTI-FLAVOR MERCHANDISER INSTALLATION & OPERATION MANUAL MODELS 372/771/772 24-M4MF-0001_01...
- Page 2 FBD parts, equipment or any delay with respect to its delivery.
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Page 3: Table Of Contents
2.2 DIMENSION AND WEIGHT SPECIFICATIONS ..............2 2.3 TOUCHSCREEN SPECIFICATIONS ..................2 3. INSTALLATION ........................3 3.1 INSTALLATION OF 372 MULTI-FLAVOR MERCHANDISER ..........3 3.2 INSTALLATION OF 771/772 TOP-OPENING MULTI-FLAVOR MERCHANDISER ....4 3.3 INSTALLATION OF 771/772 SIDE-OPENING MULTI-FLAVOR MERCHANDISER ....5 4. -
Page 4: Safety
The 771 and 772 multi-flavor dispensers belong to the 77x series and therefore use the same merchandiser model; whereas, a 372 multi-flavor merchandiser should only be installed on a 372 dispenser. -
Page 5: Installation
3.1 Installation of 372 Multi-Flavor Merchandiser Remove the merchandiser from packaging and inspect it for damage or missing parts. -
Page 6: Installation Of 771/772 Top-Opening Multi-Flavor Merchandiser
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 3.2 Installation of 771/772 Top-Opening Multi-Flavor Merchandiser Remove the merchandiser from the packaging and inspect it for damage or missing parts. Remove the collar from each of the brackets on the merchandiser with a 3/32" hex wrench. Place the collars and wrench nearby so they are accessible for the next step. -
Page 7: Installation Of 771/772 Side-Opening Multi-Flavor Merchandiser
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 3.3 Installation of 771/772 Side-Opening Multi-Flavor Merchandiser Remove the merchandiser from the packaging and inspect it for damage or missing parts. Add the snap ring (1) to the bracket (2). Install the hinge brackets on the front of the dispenser. Ensure the snap ring faces toward the outside of the dispenser. -
Page 8: Multi-Flavor Merchandiser Display
Once the dispenser has been powered on, the digital screen will begin to boot. The display’s back-light will activate and will be followed by the FBD logo. It may take up to thirty seconds for the display to fully load. Once the boot sequence is complete, the FBD logo will be replaced by the multi-flavor interface (shown below). -
Page 9: Screen Layout
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 4.2 Screen Layout The multi-flavor setup allows the user to select more than one flavor to add into the dispensed drink. The user can select any variety of flavors, a selected flavor will be grayed-out, and the POUR button will appear to indicate that a drink is ready to be dispensed. -
Page 10: Menu Options
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 5. MENU STRUCTURE 5.1 Accessing Menus The multi-flavor merchandiser allows the user to change the visual content displayed on the interface and the functionality of the multi-flavor barrel through the service menus. The menu is locked and not accessible to consumers but, once opened by authorized personnel, can be used to change visual content, barrel settings, and data management. - Page 11 INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS MENU OPTIONS BY ACCESS LEVEL LEVEL AVAILABLE MENUS Store Operator Configure flavor buttons and background images. Option available to sample dispense to verify flavor(s) selected. Clean display screen lock. View information menu. Lists door software, settings, dispense software part numbers, serial number, and legal information.
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Page 12: Change Graphics
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 5.2 Change Graphics The "Change Graphics" menu allows the operator to update the flavor and background images displayed on the main user interface. This menu is available to the store operator, store manager, and service technician. Once selected from the menu screen, please follow the steps below to change the images. -
Page 13: Clean Display
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 5.3 Clean Display The "Clean Display" menu allows the user to lock the screen to clean the display. This menu is available to the store operator, store manager, and service technician. Once selected, a dialog box will appear to verify that the screen lock option is being requested. Select the green check mark to initiate the screen lock. -
Page 14: Information
The “Information” menu displays details about the door software and dispenser firmware. This menu is available to the store operator, store manager, and service technician. The information in this menu is useful when contacting FBD Technical Support for troubleshooting. The menu also provides a "View Licenses" button that, when selected, will provide a QR code which will direct users to a website with legal information. -
Page 15: Alternative Flavor Lockout
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 5.6 Alternative Flavor Lockout The "Alternative Flavor Lockout" can prevent any flavor set up as an "alternative" flavor from being dispensed. This icon will only be shown in the menu when at least one alternative flavor has been set up under the "Configure Flavors" menu option (please refer to Section 5.7 for additional information on setting up flavor types). -
Page 16: Configure Flavors
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 5.7 Configure Flavors The "Configure Flavors" menu is used to change flavor types and perform flow rate calibrations for flavor syrups. This menu is only available to service technicians. Once selected, there are two tabs that can be accessed: "Flavor Types" and "Calibrate Flavors."... -
Page 17: Calibrate Flavors
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Calibrate Flavors The flavor injection modules must be calibrated before the dispenser is ready for store operation. The calibration procedure requires access to the product tray so before beginning the procedure, remove the drip tray, splash plate, and front cover to access the flavor modules. - Page 18 MULTI-FLAVOR MERCHANDISERS To adjust the flavor module manually, access the product tray and locate the flavor modules. The flavor modules are located in the front of the product tray as shown below by model. 372 MFLV 771 MFLV 772 MFLV...
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Page 19: Settings
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Adjust the flow rate on the flavor module using a flathead screwdriver. Turn clockwise to increase the flow and counterclockwise to decrease the flow. Flavor Flow Control Flow Rate Adjustment Turning Clockwise Turning Counterclockwise Increases Flow Rate Decreases Flow Rate –... - Page 20 INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS To change the language, select the "English" button to display a drop-down menu of all supported languages. Once the language is selected, all menu options and main screen messages (flavor and barrel status) will change to the selected language.
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Page 21: Dispense Settings
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Dispense Settings The "Dispense Settings" tab provides options related to how a drink is dispensed. Refer to the table below for additional information on each option. Item Description Base-Only Dispensing: Shows/hides the base flavor on the main screen. When "ON", the base flavor will appear on the main screen, giving the option to dispense the base flavor by itself without any flavor add-ins. - Page 22 INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Dispense Settings Continued Item Description Maximum Flavor Injections: Sets the amount of flavor add-ins that can be dispensed with the base flavor. Select the button next to the option and a drop-down menu will appear that allows the user to choose between 1 to 4 flavors.
- Page 23 INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Dispense Settings Continued Item Description Pre-Injection Delay Time: Sets the time delay before flavor shots are dispensed into the product. Select the button next to the option and a pop-up window will display a slider bar that allows you to set the time between 0 to 15 seconds.
- Page 24 INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Dispense Settings Continued Item Description Base Flavor Time: Sets the time between flavor injections when multiple flavors are selected to dispense with the base flavor. Select the button next to the option and a pop-up window will display a slider bar that allows the user to set the time between 0 to 15 seconds.
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Page 25: Miscellaneous Settings
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Miscellaneous Settings The "Miscellaneous Settings" tab displays additional settings. Refer to the table below for additional information on each setting. Item Description Units of Measure: Change the units of measure used throughout the various menus. Select the button next to the option and a drop-down menu will appear that allows the user to select between Metric or Imperial. - Page 26 INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Miscellaneous Settings Continued Item Description Dispense Data Logging: Enables/disables dispense data recording. When turned ON, the system will log information of flavors dispensed or drinks poured. Please refer to Section 5.9 for additional information on dispense data. Select-All Flavor Button: Converts the fourth flavor add-in button to a "select all"...
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Page 27: Dispense Data
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 5.9 Dispense Data This menu provides data on dispensed drinks. The data is listed by time frame and graphed to show the number of dispensed drinks by flavor add-in combination. This menu is only available to service technicians and will only be visible if the "Dispense Data Logging"... -
Page 28: Drink Combinations
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Drink Combinations The "Drink Combinations" tab will display the number of dispensed drinks by add-in flavor combination in graph form. As with the "Summary" tab, there is a barrel button that will automatically show the barrel number for 372MFLV and 771MFLV dispensers and give the option to change the barrel for 772MFLV dispensers. -
Page 29: System Administration
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 5.10 System Administration This menu provides other settings that control security, system, and graphic parts of the interface functionality. This menu is only available to service technicians. Once selected, there are four categories to choose from: "Passwords", "Graphics", "Settings", and "System."... -
Page 30: Graphics
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Graphics The options under this category allow for graphics to be added from a USB to the merchandiser internal memory. In order to use these options, a USB with graphic content needs to be inserted into any of the USB ports on the merchandiser (refer to Sections 6.1 and 6.2 for information on accessing USB ports and loading content). -
Page 31: Settings
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS Settings These options allow for the merchandiser settings to be copied to a USB or settings on a USB to be downloaded and replace the existing settings on the merchandiser's internal memory. The settings in this category refer to those listed under the "Settings"... -
Page 32: System
Copy Debug Logs: This option allows the merchandiser debug logs to be copied to a USB. These logs are useful when troubleshooting with FBD Technical Support. In order to use this option, a USB needs to be inserted into any of the USB ports in the merchandiser (refer to Section 6.2). -
Page 33: Adding Images To Merchandiser
INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 6. Adding Images to Merchandiser All multi-flavor merchandisers have USB ports to allow new graphics (flavor or background) to be added. Section 6.1 outlines the file format of the graphics to allow the merchandiser to recognize them and Section 6.2 provides information on how to access the USB ports and upload content to the merchandiser. -
Page 34: Accessing Usb Ports And Usb Content
Once images have been added to the USB as specified in Section 6.1, the images will need to be uploaded to the merchandiser. Follow the steps below for accessing the USB ports and uploading the images. 372 Multi-Flavor Merchandiser Lift the door up to view the back panel and locate the opening at the bottom right corner of the door. - Page 35 INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS 771/772 Multi-Flavor Merchandiser Lift the door up to view the back panel and locate the access panel in the center back area of the door. Remove the access panel using a Phillips screwdriver. Insert a USB into any of the available USB ports. Ensure it is inserted correctly.
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Page 36: Status Messages
Defrosting, Not Ready Barrel defrosting. Wait for defrost cycle to complete. Door Comm Error Door is not communicating with the Contact service provider or FBD Technical dispenser's main control board. Support. Freezing, Please Wait. Barrel in first freeze after defrost. - Page 37 INSTALLATION & OPERATION MANUAL MULTI-FLAVOR MERCHANDISERS NOTES FBD TECHNICAL SUPPORT: 866-323-2777 (U.S. & Canada), 852-2369-3998 (International), 1300 551 361 (Australia), or www.fbdfrozen.com...
- Page 38 The disposal of this product must comply with local regulations. Dispenser is not to be disposed of with household waste. Contact the retailer where this dispenser was purchased or recycle by locating an authorized recycler.