FBD 56X Series Installation & Operation Manual
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FBD 56X Series Installation & Operation Manual

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DIGITAL
MERCHANDISER
INSTALLATION &
OPERATION MANUAL
56X/77X MODELS
24-M4VD-0001_01

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Summary of Contents for FBD 56X Series

  • Page 1 DIGITAL MERCHANDISER INSTALLATION & OPERATION MANUAL 56X/77X MODELS 24-M4VD-0001_01...
  • Page 2 FBD parts, equipment or any delay with respect to its delivery.

  • Page 3: Table Of Contents

    DIGITAL MERCHANDISER 56X/77X MODELS TABLE OF CONTENTS 1. SAFETY ............................ 2 1.1 ELECTRICAL ........................2 1.2 GENERAL PRECAUTIONS ....................2 2. SPECIFICATIONS ........................3 2.1 GENERAL REQUIREMENTS ....................3 2.2 DIMENSION, WEIGHT, AND RESOLUTION SPECIFICATIONS ..........3 3. RECEIVING..........................4 4. INSTALLATION ........................4 4.1 INSTALLATION OF A 561 DIGITAL MERCHANDISER ............4 4.2 INSTALLATION OF 56X MULTIPLE-BARREL MERCHANDISERS (2-, 3-, OR 4-BARREL) ..

  • Page 4: Safety

    DIGITAL MERCHANDISER 56X/77X MODELS 1. SAFETY 1.1 Electrical This accessory must be properly installed according to the instructions in this manual. This will ensure that the accessory is properly grounded to avoid possible fatal electric shock or serious injury to the operator. Before attempting any internal maintenance, disconnect electrical power to the dispenser to prevent personal injury.

  • Page 5: Specifications

    DIGITAL MERCHANDISER 56X/77X MODELS 2. SPECIFICATIONS 2.1 General Requirements The digital merchandiser is compatible with only dispensers from either the 56x or 77x series. The merchandiser will not function properly if installed onto a dispenser outside of the 56x or 77x series. The barrel count on the dispenser and the merchandiser must match.

  • Page 6: Receiving

    DIGITAL MERCHANDISER 56X/77X MODELS 3. RECEIVING Each merchandiser is tested and thoroughly inspected before shipment. At the time of shipment, the carrier accepts the merchandiser and any claim for damages must be made with the carrier. Upon receiving the merchandiser from the delivering carrier, carefully inspect the carton for visible indication of damage.

  • Page 7: Installation Of 56X Multiple-Barrel Merchandisers (2-, 3-, Or 4-Barrel)

    DIGITAL MERCHANDISER 56X/77X MODELS 4.2 Installation of 56x Multiple Barrel Merchandisers (2-, 3-, or 4-Barrel) Remove the collar from each of the hinge pins on the back of the new door using a 3/32” hex wrench. Place the collars and hex wrench nearby so they are accessible for the next step.

  • Page 8: Installation Of 77X Multiple-Barrel Merchandisers (2-, 3-, Or 4-Barrel)

    DIGITAL MERCHANDISER 56X/77X MODELS 4.3 Installation of 77x Multiple Barrel Merchandisers (2-, 3-, or 4-Barrel) Remove the collar from each of the hinge pins on the back of the new door using a 3/32” hex wrench. Place the collars and hex wrench nearby so they are accessible for the next step.

  • Page 9: Start-Up

    DIGITAL MERCHANDISER 56X/77X MODELS 5. START-UP Once power has been restored to the dispenser, the merchandiser should begin booting up. As part of the start-up sequence, the backlight on the main display will activate followed by a no-signal bubble. The door may take 60 seconds to fully power up.

  • Page 10: Single-Flavor Operation

    DIGITAL MERCHANDISER 56X/77X MODELS 6.2 Single-Flavor Operation To pour a drink in the single-flavor setup, tap a flavor and then press and hold the POUR button. When a flavor is selected, the name of that flavor will appear across the top of the menu region, the flavor button will enlarge, and the POUR button will appear (Figure 6.3).

  • Page 11: Unlocking A 561 Merchandiser

    DIGITAL MERCHANDISER 56X/77X MODELS 6.4 Unlocking a 561 Merchandiser To unlock the 561 merchandiser screen tap and hold a flavor button (Figure 6.5) for ten seconds. An “Enter Password” window will appear (Figure 6.6). Enter the code “561” to enter the Service Mode. Figure 6.5 Figure 6.6...

  • Page 12: Menu Layout For 561 Merchandiser

    DIGITAL MERCHANDISER 56X/77X MODELS 6.5 Menu Layout for 561 Merchandiser Figure 6.7 illustrates the menu displayed after a successful unlock as well as the menu options. Item Description Change Video: Opens video selection menu.  Flipped/Not Flipped: Rotates screen orientation. ...

  • Page 13: Changing Flavor Images On 561 Merchandiser

    DIGITAL MERCHANDISER 56X/77X MODELS 6.7 Changing Flavor Images on 561 Merchandiser To change the image on a flavor button, tap a flavor image to open the images menu. Select the desired image. To change the background behind the flavor button, tap any part of the screen where the background is visible to open the background menu.

  • Page 14: Saving Changes And Exiting Service Mode

    DIGITAL MERCHANDISER 56X/77X MODELS 6.9 Saving Changes and Exiting Service Mode As changes are completed throughout the screens in the Service Mode, using the blue arrow found in some of the screens will allow you to return to the previous screens and save the information that was updated. Once all required changes are completed, you can exit the Service Mode by pressing the “Exit Service Mode”...
  • Page 15 DIGITAL MERCHANDISER 56X/77X MODELS Figure 7.2...

  • Page 16: Menu Layout For Two- Or Three-Barrel Merchandisers

    DIGITAL MERCHANDISER 56X/77X MODELS 7.2 Menu Layout for Two- or Three-Barrel Merchandisers Figure 7.3 illustrates the menu displayed after a successful “unlock” as well as the menu options. Item Description Locks screen, removes controls, saves settings, and starts the video. Reboots the screen.

  • Page 17: Menu Layout For Four-Barrel Merchandiser

    DIGITAL MERCHANDISER 56X/77X MODELS 7.3 Menu Layout for Four-Barrel Merchandiser Figure 7.4 illustrates the menu displayed after a successful “unlock” as well as the menu items. Figure 7.4 Item Description Locks the screen, exits the controls screen, saves settings, and starts the video.

  • Page 18: Barrel Status Messages For Multiple-Barrel Merchandisers

    DIGITAL MERCHANDISER 56X/77X MODELS 7.4 Barrel Status Messages for Multiple-Barrel Merchandisers In addition to displaying the barrel flavor image, the flavor card screens will also show barrel status messages. These messages are specific to the barrel that the flavor card is for. Because these have been set up as image overlays, when the status message appears, the flavor image will be obscured so that the message can be seen.
  • Page 19 DIGITAL MERCHANDISER 56X/77X MODELS 7.6 Diagnostic Tools for Multiple-Barrel Merchandisers The merchandisers come with three diagnostic tools which can be used to ensure the screen will function properly. These can be run by simply selecting the options from the main Service Mode screen. Please refer to Sections 7.2 and 7.3 for the location of each of these.

  • Page 20: Updating Images And Videos On Multiple-Barrel Merchandisers

    DIGITAL MERCHANDISER 56X/77X MODELS 7.7 Updating Images and Videos on Multiple-Barrel Merchandisers All multiple-barrel merchandisers have a USB port to allow new content to be added. The process below describes the procedure for accessing the USB ports. Tilt the merchandiser up so that the back panel is accessible. Remove the two screws securing the L-shaped panel (Figure 7.5).

  • Page 21: Cleaning

    DIGITAL MERCHANDISER 56X/77X MODELS 8. CLEANING The merchandiser is a low- to no-maintenance accessory. To ensure consistent performance, the displays and frame should be cleaned as needed to maintain clarity and consistent touch screen operations. 8.1 Cleaning the Screen(s) The screen has a glass overlay to protect the touch screen, therefore, regular glass cleaner can be used. Apply the cleaner to a soft, lint-free rag and wipe down the screen.

  • Page 22: Troubleshooting For Single Barrel Merchandiser

    Some errors will appear on the video portion of the screen in the format shown below: Error Possible Causes How to Fix An unknown ADA keypad error Please call FBD Technical Support at occurred. Please provide entire error 866-323-2777. message to FBD technical support at 866.323.2777.
  • Page 23 DIGITAL MERCHANDISER 56X/77X MODELS (continued from previous page) Error Possible Causes How to Fix Can’t play this video. The file selected is either 1. Ensure the large SD card is properly inserted not available, not in the inside the SD card slot. correct format (.mp4 2.
  • Page 24 Android board and LCD screen. mode, or exit the FBD application. 2. Be sure the latest software version is loaded. If not, replace with the most up to date version.

  • Page 25: Troubleshooting For Two-, Three-, Or Four-Barrel Merchandisers

    DIGITAL MERCHANDISER 56X/77X MODELS 10. TROUBLESHOOTING A TWO-, THREE-, OR FOUR-BARREL MERCHANDISERS 10.1 BrightSign Error Lights The BrightSign module has three status lights (Figure 10.1) that indicate its status. Light Color Number of Blinks Meaning Green power (Pwr) Displays when the board is powered up Green Power and not in reset mode.

  • Page 26: On-Screen Errors

    DIGITAL MERCHANDISER 56X/77X MODELS Light Color Number of Blinks Meaning Red alternate Erase failed. The red status LED may give one Write failed. long initial flash to preface an Verify failed. alternate code. The flash codes Failed to find UBI partition. that follow one long flash are Attempt to write unsigned CFE to dispenser with secure boot enabled.
  • Page 27 DIGITAL MERCHANDISER 56X/77X MODELS (continued from previous page) Condition Possible Causes How to Fix Black “No Signal” Screen The BrightSign player has Please wait a minimum of 30 seconds for the screen A floating “No Signal” box is shown. not yet fully loaded. to load or to verify if there is an issue.
  • Page 28 DIGITAL MERCHANDISER 56X/77X MODELS (continued from previous page) Condition Possible Causes How to Fix Screen is Completely Black Power is off or not 1. Open the access panel on the back of the door and No output or backlight ever coming on making it to the door.
  • Page 29 DIGITAL MERCHANDISER 56X/77X MODELS NOTES FBD TECHNICAL SUPPORT: 866-323-277 (US); 852-2369-3998 (International) www.fbdfrozen.com...

This manual is also suitable for:

77x series

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