STEP 2: CREATE AN ACCOUNT
Before installing the SEM, first create a new Alarm.com customer account.
We recommend creating the account at least 24 hours prior to installation.
This will ensure that the SEM is activated prior to installation. To create an
account go to the Alarm.com Partner Portal or MobileTech and log in. You
will need the following information to create the account:
•
Customer Address
•
Customer Phone Number
•
Customer Email Address
•
Preferred Login Name for the Customer
•
Alarm.com Module Serial Number
•
Existing Panel Installer Code
During Step 4 of the "Create New Customer" process, you will be prompted
to enter the current Installer Code on the panel. Alarm.com will use this
code to access panel programming and read information stored on the
panel.
At the end of the "Create New Customer" process, you will be able
to print or email a Welcome Letter for the customer, which includes
login information for the Alarm.com Customer Website.
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