Samsung ProXpress C3010 Series Service Manual page 101

► Error Code
C2-5110
► Error message
Prepare Toner
► Symptom
There is not enough toner in the black toner cartridge
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the toner cartridge.
2) If its life is at the end, turn the machine off and replace the black toner cartridge with new one.
► Error Code
C2-5120 / C2-5150 / C2–5160 / C2–5170
► Error message
Replace Toner
► Symptom
The black toner cartridge is at the end of its life.
► Troubleshooting method
1) If its life is at the end, turn the machine off and replace the black toner cartridge with new one.
► Error Code
C2-5410
► Error message
Install black toner cartridge
► Symptom
The black toner cartridge is not installed or the CRUM has some problem.
► Troubleshooting method
1) Check if the black toner cartridge is installed properly. Turn the machine off then on.
2) If the error message is not disappear, remove the black toner cartridge. Thoroughly roll the cartridge five or six
times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
4) If the problem persists, replace the black toner cartridge with new one.
Copyright© 1995-2017 SAMSUNG. All rights reserved.
4. Alignment and Troubleshooting
4-40