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Telestream MPI2-10-UP PHY Field Upgrade Instructions

Media analysis platform upgrade eye mezzanine board
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PRISM MPI2-10 and MPX2-10
Media Analysis Platform
Field Upgrade Instructions
www.telestream.net
075-1136-00A

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Summary of Contents for Telestream MPI2-10-UP PHY

  • Page 1 PRISM MPI2-10 and MPX2-10 Media Analysis Platform Field Upgrade Instructions www.telestream.net 075-1136-00A...
  • Page 2 Copyright © 2020 Telestream, LLC and its Affiliates. All rights reserved. TELESTREAM is a registered trademark of Telestream, LLC. All other trade names referenced are the service marks, trademarks, or registered trademarks of their respective companies. Telestream products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published material.

  • Page 3: Table Of Contents

    Table of Contents Important compliance and safety information .......... ii Kit description .................... 1 Supported upgrades ................... 1 Kit parts list ....................1 MPI2-10 hardware upgrades ..............2 Recommended tool list ................2 Upgrade the PRISM MPI2-10 Eye mezzanine board ........3 MPX2-10 hardware upgrades ..............

  • Page 4: Important Compliance And Safety Information

    Important compliance and safety information United States of America Compliance Notices Class A Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15, Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
  • Page 5 Safety CAN/CSA-22.2 NO. 61010-1-12 + Gil + Gl2:: Safety Requirements for Electrical Equipment for Measurement, Control, and Laboratory Use - Part 1: General Requirements. Sécurité CAN / CSA-22.2 NO. 61010-1-12 + Gil + Gl2 :: Exigences de sécurité pour l'électricité Matériel de mesure, de contrôle et d'utilisation en laboratoire - Partie 1: Généralités Exigences.
  • Page 6 measures. Achtung! Dieses ist ein Gerat der Funkstorgrenzwertklasse A. In Wohnbereichen konnen bei Betrieb dieses Gerates Rundfunkstorungen auftreten, in welchen Fallen der Benutzer fur entsprechende Gegenmal3nahmen verantwortlich ist. Attention! Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de creer des interferences radioelectriques, ii appartiendra alors a l?utilisateur de prendre les mesures specifiques appropriees.
  • Page 7 Packing Instructions from the IATA Dangerous Goods Regulations. Consult your air carrier for applicability and determination of any special lithium battery transportation requirements. Restriction of Hazardous Substances This product is classified as an industrial monitoring and control instrument, and is not required to comply with the substance restrictions of the RoHS 3 Directives 2011 /65/EU and EU 2015/863 until July 22, 2021.
  • Page 8 To safely perform service on this product, see the Service safety summary that follows the General safety summary. General Safety Summary Use the product only as specified. Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it. Carefully read all instructions.
  • Page 9 Be sure your work area meets applicable ergonomic standards. Consult with an ergonomics professional to avoid stress injuries. Use only the Telestream rackmount hardware specified for this product. Service Safety Summary The Service safety summary section contains additional information required to safely perform service on the product.
  • Page 10 Terms in the Manual These terms may appear in this manual: WARNING. Warning statements identify conditions or practices that could result in injury or loss of life. CAUTION. Caution statements identify conditions or practices that could result in damage to this product or other property. Terms on the Product These terms may appear on the product: DANGER indicates an injury hazard immediately accessible as you read the marking.
  • Page 11 Removing the power from the instrument during the upgrade process will corrupt the flash memory. If the flash memory is corrupted, the instrument will have to be sent to a Telestream factory service center to have the system firmware restored. DO NOT remove power from the instrument during the upgrade process.

  • Page 13: Kit Description

    • PRISM MPX2-10 Media Analysis Platform Supported upgrades These hardware upgrades are supported by this document: MPI2-10-UP PHY. Add SDI Physical Layer Measurement Package to • the MPI2-10 product; includes automated measurement of 12G/3G/HD/SD-SDI Eye pattern parameters, jitter parameters and jitter waveform display.

  • Page 14: Mpi2-10 Hardware Upgrades

    MPI2-10 hardware upgrades These instructions are for the qualified, trained personnel or personnel familiar with servicing the product. Contact your nearest Telestream service center or factory service for installation assistance. WARNING. Dangerous voltages may be present. To prevent electrical shock, disconnect the power cord from the unit before starting the upgrade procedure.

  • Page 15: Upgrade The Prism Mpi2-10 Eye Mezzanine Board

    Upgrade the PRISM MPI2-10 Eye mezzanine board Complete the following steps to remove the currently installed mezzanine board from the instrument and install the Eye mezzanine board: 1. Set the instrument so the bottom is down on a static-free work surface. 2.
  • Page 16 3. Use the 9/16 inch socket nut driver to remove the two BNC nuts and lock washers (SDI IN 1 and 2). Figure 2: Remove the BNC hardware 4. Using a TORX-driver with a T-10 TORX tip to remove the screw securing the BNC mezzanine board.
  • Page 17 5. Gently lift the back of the BNC mezzanine board from its connector and remove it from the Mixed Media board. Figure 4: Remove mezzanine board from Mixed Media board 6. Locate the new Eye mezzanine board from the kit (part number 878- 1285-XX).
  • Page 18 7. Guide the BNC connectors through the bracket and line up the two board connectors with the connectors on the Mixed Media board. CAUTION. Bending the Eye mezzanine board can damage the board or instrument. Avoid fully inserting the back connector until the front connector is properly aligned;...
  • Page 19 11. Use a TORX-driver with a T-10 TORX tip to install the two screws in the Eye mezzanine board. Tighten these screws to 0.6 N·m (5.31 in-lb). Figure 7: Secure the Eye mezzanine board 12. Replace the two BNC nuts and lock washers. Tighten the BNC nuts to 1.0 N·m (8.85 in-lb).
  • Page 20 NOTE. The MPI2-10-UP serial number label is included in the upgrade kit. The label lets Telestream service know that the instrument contains the upgrade kit. Figure 8: Installing the MPI2-10-UP serial number label 15.

  • Page 21: Mpx2-10 Hardware Upgrades

    MPX2-10 hardware upgrades These instructions are for personnel who are familiar with servicing the product. Contact your nearest Telestream service center or factory service for installation assistance. WARNING. Dangerous voltages may be present. To prevent electrical shock, disconnect the power cord from the unit before starting the upgrade procedure.

  • Page 22: Upgrade The Prism Mpx Eye Mezzanine Board

    Upgrade the PRISM MPX2-10 Eye mezzanine board Complete the following steps to remove the currently installed mezzanine board from the instrument and install the Eye mezzanine board: 1. Set the instrument so that the bottom is down on a static-free surface. 2.
  • Page 23 3. Use the BNC nut driver to remove all five BNC nuts and lock washers. Figure 10: Remove the rear panel plate hardware 4. Use a TORX-driver with a T-10 TORX tip to remove the four screws securing the rear panel plate to the instrument. Figure 11: Remove the four rear panel plate screws PRISM MPI2-10 and MPX2-10 Field Upgrade Kit Instructions...
  • Page 24 5. Pull the rear panel plate straight off the back panel. NOTE. The GPIO board will keep the rear plate connected to the instrument. Figure 12: Remove the rear panel plate 6. Use a TORX-driver with a T-10 TORX tip to remove the two screws on either end of the back panel.
  • Page 25 8. Use the 11/32 inch socket nut driver to loosen the two lock nuts on the side of the Mixed Media board module. Figure 14: Loosen the lock nuts securing the Mixed Media board module to the instrument 9. Slide the Mixed Media board and carrier frame away from the PCIe and power connector on the Slot Host board.
  • Page 26 11. Slide the Mixed Media board out from between the grinches as shown in Figure Figure 16: Remove the Mixed Media board from the grinches 12. Turn the board over and disconnect the GPIO ribbon cable. CAUTION. Make sure the back panel is pulled out enough to clear the BNC connectors on the Mixed Media module.
  • Page 27 13. Use a TORX-driver with a T-10 TORX tip to remove the screw from the mezzanine board shown below. 14. Remove the mezzanine board from the connector and set it aside. Figure 18: Remove the mezzanine board 15. Refer to Figure 19 and install the screw from the kit (part number 211- 1117-XX) and the spacer post (part number...
  • Page 28 16. Locate the new Eye mezzanine board from the kit (part number 878- 1285-XX). 17. Line up the Eye mezzanine board with both of the connectors and press down until it is fully engaged as show in Figure CAUTION. Bending the Eye mezzanine board can damage the board or instrument. Avoid fully inserting the connectors until they are properly aligned;...
  • Page 29 18. Use the TORX-driver with a T-10 TORX tip to secure the Eye mezzanine board to the main board using the two screws provided in the kit. Tighten these screws to 0.6 N·m (5.31 in-lb). Figure 21: Attach the Eye mezzanine board 19.
  • Page 30 NOTE. The MPX2-10-UP serial number label is included in the upgrade kit. The label lets Telestream service know that the instrument contains the upgrade kit. Figure 22: Installing the MPX2-10-UP serial number label CAUTION.

  • Page 31: Upgrade The Instrument Firmware

    If the flash memory is corrupted, the instrument will have to be sent to a Telestream factory service center to have the system firmware restored. DO NOT remove power from the instrument during the upgrade process.
  • Page 32 NOTE. If power to the instrument is lost before it begins erasing the internal flash memory, restart the firmware upgrade after the instrument reboots. Upgrade the Firmware 1. Copy the upgrade file with a .bin file extension from the upgrade package onto a USB memory device.
  • Page 33 Figure 24: Upgrade Installation In-Progress message box 8. Remove the USB device from the PRISM monitor. Verify the firmware 1. Select the Settings icon ( ) to open the Settings menu. upgrade 2. Select Utilities to open the Utilities submenu. 3.

  • Page 34: Upgrade The Software License

    4. Open a web browser and enter in the address bar the instrument IP address/licensePortal.html, for example, 10.233.24.160/licensePortal.html. 5. Use the instructions in the Telestream License Activation section at the top of the web page. It’s only possible to activate one license at a time. For further assistance, contact our technical support team: www.telestream.net/telestream-support/video/support.htm.

  • Page 35: Verify The Hardware Upgrade

    Verify the hardware upgrade Table 4: Required equipment Test equipment Requirements Example Video test signal generator HD 1080 59.94i TG8000 with SDI7 module ■ 100% color bars 75 Ω coaxial cables RG-6 type coaxial cable with 1694A. Part number male 75 Ω BNC connectors, 012-0159-01.
  • Page 36 g. Push the ENTER button to confirm the selection. NOTE. The dot will appear at the left of the second line to indicate that the format was selected. h. Push the BACK button to exit FORMAT mode. 5. Select the 100% Color Bars signal using the following steps: a.
  • Page 37 c. Select an SDI input. NOTE. Figure 26 there are six virtual inputs to choose from. Inputs can be given any meaningful name. Figure 26: Settings inputs submenu d. Select one of the four physical SDI inputs to monitor. The TG8000 SDI7 module output is connected to the SDI 1 input.
  • Page 38 9. Press and hold anywhere on screen to display the application banner. Touch the Tool icon and select Align from the Jitter HP Filter drop-down list. 10. Check for a stable eye diagram. Eye Amplitude and the actual wave shape depend on the generator signal.

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Mpx2-10-up phy

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