1. Manuals
  2. Brands
  3. Telestream Manuals
  4. Measuring Instruments
  5. PRISM MPI-UP PHY-12G
  6. Field upgrade instructions

Telestream PRISM MPI-UP PHY-12G Field Upgrade Instructions

Media analysis platform upgrade by eye mezzanine board
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
PRISM MPI-MPX
Media Analysis Platform
Field Upgrade Instructions
www.telestream.net
075-1133-00

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PRISM MPI-UP PHY-12G and is the answer not in the manual?

Questions and answers

Related Manuals for Telestream PRISM MPI-UP PHY-12G

Summary of Contents for Telestream PRISM MPI-UP PHY-12G

  • Page 1 PRISM MPI-MPX Media Analysis Platform Field Upgrade Instructions www.telestream.net 075-1133-00...
  • Page 2 Copyright © 2020 Telestream, LLC and its Affiliates. All rights reserved. Telestream products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published material. Specification and price change privileges reserved. TELESTREAM is a registered trademark of Telestream, LLC. All other trade names referenced are the service marks, trademarks, or registered trademarks of their respective companies.

  • Page 3: Table Of Contents

    Table of Contents Important compliance and safety information ............ii Kit description ......................1 Supported upgrades ..................1 Kit parts list ..................... 1 MPI hardware upgrades ..................2 Recommended tool list ..................2 Upgrade the PRISM MPI Eye mezzanine board ..........3 MPX hardware upgrades ..................

  • Page 4: Important Compliance And Safety Information

    Important compliance and safety information United States of America Compliance Notices Class A Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15, Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
  • Page 5 Communications Cet appareil numerique respecte les limites de bruits radioelectriques visant les appareils numeriques de classe A prescrites dans le Reglement sur le brouillage radioelectrique du Quadstere des Communications du Canada. Cet appareil numerique de la Classe A est conforme a la norme NMB-003 du Canada. Safety CAN/CSA-22.2 NO.
  • Page 6 Immunity EN 55103-2: 2009, EN 61000-4-2: 2009, EN 61000-4-3: 2006 + Al: 2008 + A2: 2010, EN 61000-4-4: 2004 + Al: 2010, EN 61000-4-5: 2006, EN 61000-4-6: 2009, EN 61000-4-11: 2004 Environments: E2 Warnings Warning! This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take appropriate measures.
  • Page 7 that protects human health and the environment. For more information about where you can drop off your waste for recycling, please contact your local authority, or where you purchased your product. Battery Recycling This product may contain a rechargeable battery, which must be recycled or disposed of properly.
  • Page 8 Japan Compliance Statement Important Safety Information This manual contains information and warnings that must be followed by the user for safe operation and to keep the product in a safe condition. To safely perform service on this product, see the Service safety summary that follows the General safety summary.
  • Page 9 Provide a safe working environment: Always place the product in a location convenient for viewing the display and indicators. Be sure your work area meets applicable ergonomic standards. Consult with an ergonomics professional to avoid stress injuries. Use only the Telestream rackmount hardware specified for this product. PRISM Field Upgrade Kit Instructions...
  • Page 10 Service Safety Summary The Service safety summary section contains additional information required to safely perform service on the product. Only qualified personnel should perform service procedures. Read this Service safety summary and the General safety summary before performing any service procedures. To avoid electric shock: Do not touch exposed connections.
  • Page 11 General Safety Product Specific Statements Use the product only as specified. Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it. Carefully read all instructions. Retain these instructions for future reference. Comply with local and national safety codes.

  • Page 13: Kit Description

    Kit description This document provides instructions for replacing the mezzanine board with the new Eye mezzanine board, upgrading the firmware to version 1.6 (or above), and updating the software license. The kit applies to the following PRISM instruments: • PRISM MPI Media Analysis Platform PRISM MPX Media Analysis Platform •...

  • Page 14: Mpi Hardware Upgrades

    MPI hardware upgrades These instructions are for personnel who are familiar with servicing the product. Contact your nearest Telestream Video Products Service Center or Telestream Factory Service for installation assistance. WARNING. Dangerous voltages may be present. To prevent electrical shock, disconnect the power cord from the unit before starting the upgrade procedure.

  • Page 15: Upgrade The Prism Mpi Eye Mezzanine Board

    Upgrade the PRISM MPI Eye mezzanine board Complete the following steps to remove the old mezzanine board from the instrument and install the new Eye mezzanine board: 1. Set the instrument so that the bottom is down on a static-free work surface. 2.
  • Page 16 3. Refer to the following figure and use the 9/16 inch socket nut driver to remove the two BNC nuts and lock washers closest to the edge of the instrument (SDI IN 1 and 2). Figure 2: Remove the BNC nuts and lock washers 4.
  • Page 17 5. Gently lift the back of the BNC mezzanine board from its connector and slide it out of the instrument. Figure 4: Mezzanine board removed 6. Refer to the following figure and install the screw from the kit (part number 211-1117-XX) and the spacer post (part number 129-1889-XX) into the hole closest to the front of the instrument using the following method: a.
  • Page 18 7. Locate the new Eye mezzanine board from the kit (part number 878- 1285-XX). 8. Slide the Eye mezzanine board in at an angle from the side of the instrument as shown in the following figure. Figure 6: Eye mezzanine board placement 9.
  • Page 19 11. Line up the connectors near the front panel as show in the following figure. Finish inserting the connector at the back. Figure 8: Line up the front connector 12. Insert the connector near the front panel. Figure 9: Both board-to-board connectors fully engaged PRISM Field Upgrade Kit Instructions...
  • Page 20 13. Use the TORX-driver with a T-10 TORX tip to install the two screws in the Eye mezzanine board as shown in the following figure. Tighten these screws to 0.6 N·m (5.31 in-lb). Figure 10: Finish the 12G Eye mezzanine board installation 14.
  • Page 21 16. Apply the MPI-UP serial number label to the side panel (right side as viewed from the front of the instrument). Place the new serial number label below the labels that contain the regulatory marks. The MPI-UP serial number label is included in the upgrade kit. The NOTE.

  • Page 22: Mpx Hardware Upgrades

    MPX hardware upgrades These instructions are for personnel who are familiar with servicing the product. Contact your nearest Telestream Video Products Service Center or Telestream Factory Service for installation assistance. WARNING. Dangerous voltages may be present. To prevent electrical shock, disconnect the power cord from the unit before starting the upgrade procedure.

  • Page 23: Upgrade The Prism Mpx Eye Mezzanine Board

    Upgrade the PRISM MPX Eye mezzanine board Complete the following steps to remove the old mezzanine board from the instrument and install the new Eye mezzanine board: 1. Set the instrument so that the bottom is down on a static-free surface. 2.
  • Page 24 3. Use the BNC nut driver to remove all seven of BNC nuts and lock washers. 4. Use the 3/16 inch socket nut driver to remove the two jack screws (posts) on the D connector. Figure 13: Remove the rear panel plate hardware 5.
  • Page 25 6. Pull the rear panel plate straight back as shown in the following figure. NOTE. The GPIO board is only supported by the rear panel plate. When removing the rear panel plate be aware that the GPIO board is now loose and take steps to support it.
  • Page 26 9. Use the 11/32 inch socket nut driver to remove the two lock nuts on the side of the Mixed Media board module. Figure 17: Remove the lock nuts securing the Mixed Media board module to the instrument 10. Lift up the two tabs on the side of the Mixed Media board and pull the module out of the instrument, disconnecting the board from the connectors.
  • Page 27 11. Remove the GPIO board from the Mixed Media module using the following steps: a. Disconnect the GPIO ribbon cable. b. Disconnect the USB and remove the board. Figure 19: Remove the GPIO board 12. Use a TORX-driver with a T-10 TORX tip to remove the four screws on the corners of the Mixed Media board.
  • Page 28 14. Turn the board over and use a TORX-driver with a T-10 TORX tip to remove the screw from the mezzanine board. 15. Remove the mezzanine board from the connector and set it aside. Figure 21: Remove the mezzanine board 16.
  • Page 29 17. Locate the new Eye mezzanine board from the kit (part number 878- 1285-XX). 18. Line up the Eye mezzanine board with both of the connectors and press down until it is fully engaged as show in the following figure. CAUTION.
  • Page 30 20. Perform steps 9 to 13 in reverse order to reinstall Mixed Media and GPIO board back into instrument. Tighten the four Mixed Media board bracket screws to 0.6 N·m (5.31 in-lb). 21. Slide the Mixed Media module under the fixed hardware turrets. Figure 25: Slide the Mixed Media module back into chassis 22.
  • Page 31 24. Hold GPIO board in the rear panel plate and secure it in place with two jack screws on either side of the D connector. Tighten the two jack screws to 0.6 N·m (5.31 in-lb). Figure 26: Secure the GPIO board on the rear plate panel 25.
  • Page 32 26. Reinstall the rear panel hardware. Tighten the seven BNC nuts to 0.9 N·m (7.97 in-lb). 27. Place the cover over the instrument and replace the top cover screws. Tighten the cover screws to 0.9 N·m (7.97 in-lb). 28. Apply the MPX-UP serial number label below the existing MPX serial number label on the bottom of the instrument.

  • Page 33: Upgrade The Instrument Firmware

    Instrument firmware version number 3. Verify the latest version of firmware at the Telestream website: a. Use a web browser on a PC and go to the Telestream website software page: www.telestream.net/video/resources.htm#Software. b. Click the product and model title that best matches your instrument (such as PRISM) and in the list, find the software- upgrade package for your instrument.
  • Page 34 After the instrument has started the upgrade process, DO NO remove power from the instrument. If you do so, the instrument flash will be corrupted. The instrument will have to be sent to a Telestream factory service center to have the system firmware restored.
  • Page 35 7. While the upgrade is in process, a message box appears stating that the firmware installation is in progress. (See Figure 77.) CAUTION. Removing the USB device or powering off the instrument before the upgrade is complete can cause upgrade failure. To prevent upgrade failure, wait until the Installation Complete message box is displayed before performing these actions.

  • Page 36: Upgrade The Software License

    4. Open a web browser and enter in the address bar the instrument IP address/licensePortal.html, for example, 10.233.24.160/licensePortal.html. 5. Use the instructions in the Telestream License Activation section at the top of the web page. It’s only possible to activate one license at a time. For further assistance, contact our technical support team: www.telestream.net/telestream-support/video/support.htm.

  • Page 37: Verify The Hardware Upgrade

    Table 3: Required equipment Test equipment Requirements Example Video test signal generator HD 1080 59.94i Telestream TG8000 with SDI7 module ■ 100% color bars 75 Ω coaxial cables RG-6 type coaxial cable with 1694A. Telestream male 75 Ω BNC connectors,...
  • Page 38 g. Push the ENTER button to confirm the selection. NOTE. The dot will appear at the left of the second line to indicate that the format was selected. h. Push the BACK button to exit FORMAT mode. 5. Select the 100% Color Bars signal using the following steps: a.
  • Page 39 c. Select an SDI input. NOTE. In the following figure there are six virtual inputs to choose from. Inputs can be given any meaningful name. Figure 35: Settings inputs submenu d. Select one of the four physical SDI inputs to monitor. The TG8000 SDI7 module output is connected to the SDI 1 input.
  • Page 40 9. Press and hold anywhere on screen to display the application banner. Touch the Tool icon and select Align from the Jitter HP Filter drop-down list. 10. Check for a stable eye diagram. Eye Amplitude and the actual wave shape depend on the generator signal.

This manual is also suitable for:

Prism mpx-up phy-12g

Table of Contents