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USER GUIDE G4 Omega Series 3.0/6.0 Gallon Coffee Brewing System READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER: Please leave this booklet with the machine.
KEY FEATURES/SPECIFICATIONS/SYSTEM REQUIREMENTS FS37 Key Features • High Volume Brewing – Designed for use with 3.0 gal. (11.4 L) thermal dispensers. • High Volume Tank Capacity – 6.5 gal./25 L (Single), 14.5 gal./55 L (Twin). • High Volume Brew Basket – Can accommodate up to 28 oz./800 g of ground coffee. •...
INSTRUCTIONS could result in personal injury or void the warranty. • This appliance is designed for commercial use. Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician. • serviceable parts inside.
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IMPORTANT SAFEGUARDS CE Requirements • This appliance must be installed in locations where it can be overseen by trained personnel. • • This appliance is not suitable for outdoor use. • • • This appliance must not be cleaned by water jet. •...
INSTALLATION INSTRUCTIONS WARNING: WARNING: Improper electrical connection may result in an electric shock hazard or damage the unit. This appliance must be properly grounded. NOTICE: DO NOT connect this appliance to a hot water supply. The water inlet valve is not rated for hot water.
INSTALLATION INSTRUCTIONS Installation Requirements (cont.) • The brewer must maintain a minimum distance of 4 inches from the chassis to the walls on the left, right and back sides (see below). • The brewer must not have anything mounted above it or on top of it. Nothing on top of or above the brewer 4”...
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INSTALLATION INSTRUCTIONS Installation (cont.) with model Connect the Brewer Wiring WARNING: Turn off power to the junction box at the circuit breaker panel before connecting the power cable to the brewer. Lock out and tag the circuit breaker. Remove the screws that hold the top panel in place and remove.
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INSTALLATION INSTRUCTIONS Power Up the Brewer 12 Turn on the water supply valve. 13 Turn on the circuit breaker supplying power to the brewer. 14 Turn the power switch on the right side of the brewer 15 Go to the PROGRAMMING GUIDE section and program the brewer for the correct model and batch number.
OPERATING INSTRUCTIONS OI30 Brewing Instructions WARNING - TO AVOID SCALDING, AVOID SPLASHING. Keep body parts clear of the brewer during The G4 Omega Brewer is factory preset for optimal performance. Power switch The brewer should be ON. Center an empty dispenser under the brew basket.
CLEANING INSTRUCTIONS CI13 WARNING: HOT SURFACES - To avoid injury, allow the brewer and dispenser(s) to cool before cleaning. NOTICE - Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives. USE OF THESE PRODUCTS WILL VOID THE WARRANTY.
CLEANING INSTRUCTIONS CI14 Cleaning the Brew Basket Handles (Weekly) Once a week clean the brew basket handles. Prepare a mild solution of dishwashing detergent and warm water. Remove the two handles from the brew basket. Use a slotted screwdriver to remove the four slotted screws that attach them.
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CLEANING INSTRUCTIONS CI15 Cleaning 3.0 Gallon Thermal Dispensers (Daily) The following cleaners are required to properly maintain the thermal dispenser: • Mild solution of dish-washing detergent and warm water ™ • TABZ Coffee Equipment Cleaner Tablets • One-Pro Beverage Equipment Cleaner WARNING: DO NOT immerse the dispenser or lid in water or any other liquid.
CLEANING INSTRUCTIONS CI15 Cleaning the Container (cont.) Disassemble the faucet - Unscrew the handle/ Gauge glass bonnet assembly from the top of the faucet and shield remove it. Inspect the seat cup for wear. Replace the seat cup if it is damaged. Handle Unscrew the two screws from the base of the gauge glass shield and remove the shield.
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Brew Buttons Control symbols - all symbols may not be present at the same time Home Undo Curtis logo Scroll Return to previous left/right Manual Programming Mode The ACCESS CODE screen will appear. The The MAIN MENU screen contains a series of sub- default pass code is 1 2 3 4.
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PROGRAMMING GUIDE PG33 Manual Programming Mode (cont.) Settings Summary Recipes Control Settings Brew Settings Model Select Exit Temperature Settings Coffee Combo Quality Timer Energy Savings Gourmet Std Sounds Light Roast By Volume/Time Diagnostics Dark Roast Pre/Pulse Display Settings High Yield One Batch Bypass Preventative Maintenance...
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PROGRAMMING GUIDE PG33 Control Settings Menu Temperature - Energy Save Mode - Sounds - Diagnostics - Troubleshooting Guide for more details. Display Settings • Brew Timer - • Rinse Server Message - • Screen saver - • Display Name - Preventive Maintenance •...
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PROGRAMMING GUIDE PG33 Brew Settings Menu reenter the Brew Settings menu to program the second. Brew by Volume - Brew by Time - Pre-Infusion - Pulse Brew - brewing temperature. Setting Description Toward the beginning of brew cycle: 4 cycles of 10 seconds on and 10 seconds off, then on until end of brew cycle. Starts towards ends of brew cycle.
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PROGRAMMING GUIDE PG33 Automatic Programming - USB IMPORTANT: starting the following process. Uploading the Software to the Flash Drive as desired. Downloading the Software to the Brewer from the Flash Drive a second. USB File Transfer FILE TRANSFER Upload Download No Action to USB from USB...
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ROUGH-IN DRAWINGS RD43 Omega - Single Coffee Brewer 21.38 in [54.3 cm] 22.31 in 25.23 in [56.7 cm] 64.1 cm] 23.56 in 59.8 cm] 40.13 in [101.9 cm] 24.42 in [62.0 cm] 9.00 in 8.13 in [22.9 cm] [20.6 cm] 2.00 in 14.69 in [5.1 cm]...
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ROUGH-IN DRAWINGS RD43 Omega - Twin Coffee Brewer 36.50 in [92.7 cm] 22.00 in [55.9 cm] 24.67 in [62.6 cm] 23.25 in [59.1 cm] 40.13 in [101.9 cm] 24.25 in [61.6 cm] 9.00 in [22.9 cm] 2.00 in 14.13 in [5.1 cm] [35.9 cm] 23.38 in...
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ILLUSTRATED PARTS LIST IP68 OMGS[16] - Main Chassis - Exploded View Water tank assembly: See section IP70 OMEGA, ILLUSTRATED PARTS/RECOMMENDED PARTS 032720B...
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ILLUSTRATED PARTS/RECOMMENDED PARTS IP68 OMGT[10/16/30] - Main Chassis - Exploded View Water tank assemblies - Models OMGT, OMGT16, OMGT30 see section IP71 - Model OMGT10, see section IP72 OMEGA, ILLUSTRATED PARTS/RECOMMENDED PARTS 032720B...
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WC-1521 4 FUSE HOLDER, CLASS CC 30A 2P FOR WC-1520 WC-172 1,2,3 SWITCH, 50 AMP ROCKER STYLE OMGT/ OMGS WC-390092 LABEL, FRONT OMEGA CURTIS LOGO SWITCH, TOGGLE NON-LIT SPST 15A 125/6A WC-102 4 250VAC RESISTIVE WC-3394 BREW BASKET, WIRE ASSEMBLY OMGT/OMGS...
ILLUSTRATED PARTS LIST IP70 WC-62091 - Tank Assembly Water Level Probe Detail (Older Units) WC-62091 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-62091 TANK, COMPLETE 7.5KW 220VAC OMGS WC-4382* GUARD, SHOCK HTNG ELMNT DOUBLE WC-37008 KIT, TANK LID ROUND (INCLUDES O-RING) THERMOSTAT, HI LIMIT HEATER CONTROL...
ILLUSTRATED PARTS LIST IP71 WC-54328 - Tank Assembly Water Level Probe Detail (Older Models) WC-54328 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-54328 TANK, COMPLETE 208V 12KW OMGT WC-37266* KIT, FITTING TANK OVERFLOW WC-61832 LID, TANK ASSY OMGT KIT, STRAIGHT PLASTIC FITTING AND BUSHING...
ILLUSTRATED PARTS LIST IP72 WC-54328-102 - Tank Assembly Water Level Probe Detail (Older Models) WC-54328-102 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-54328 TANK, COMPLETE 208V 12KW OMGT WC-37266* KIT, FITTING TANK OVERFLOW WC-61832 LID, TANK ASSY OMGT KIT, STRAIGHT PLASTIC FITTING AND BUSHING...
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TROUBLESHOOTING GUIDE WARNING: Electric Shock Hazard - Scald and Burn Hazard - IMPORTANT: always check all Valve Test Procedure Troubleshooting Guidelines • • • • Valve Test Procedure in either direction Water Not Hot Enough replace the temperature sensor Water Heats More Slowly Than Usual During Brewing...
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TROUBLESHOOTING GUIDE No Power - Display Not Lit Water Tank Does Not Fill Brewer Does Not Start When Brew Button is Pressed Brewing Brewing Sensor Error Message...
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TROUBLESHOOTING GUIDE Water Tank Does Not Fill IMPORTANT: Coffee/Tea Too Strong Dispenser Not Filled To Normal Level During Brewing Dispenser Not Filled To Normal Level During Brewing sure that the spray head is correctly aligned and that the tubing is routed properly to allow for maximum water All Of The Time...
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TROUBLESHOOTING GUIDE No Water/Tea Flows From Brewer During Brewing Water Tank Does Not Fill Low Water Flow Warning Water Level Error Message Water Level Error Message “Internal Error 1” Message on Display “Internal Error 2” Message on Display PROGRAMMING GUIDE...
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TROUBLESHOOTING GUIDE Water Does Not Heat At All Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill. • The water will not heat unless it is in contact with the probe. If the water heats, but is not hot enough, see Water Not Hot Enough.
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Display view varies Using the Diagnostics with model The MAIN MENU Control Settings. Diagnostics Auto Test to test all circuits. If a button is highlighted green the Curtis logo DIAGNOSTICS Left Auto Test Right Dump Vavle Inlet Valve Dump Vavle Cone Lock...
ERROR CODES Warning Messages - Allows Brewer to Continue Brewing MESSAGE DISPLAY WARNING DESCRIPTION CAUSE Brew count “Gallons Since Reset” exceeds programmed Maintenance Required Maintenance Required preventative maintenance period. If the Inlet valve remains on longer than XX seconds (during the brew cycle only) and repeats TWICE during that brew cycle.
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Return Merchandise Authorization (RMA): All returned equipment must be properly re-packaged in the original carton and received by Curtis within 45 days following the issuance of a RMA. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA).
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