Curtis G4 GEMX IntelliFresh G4GEMXSIFTR10A3026 User Manual
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Curtis G4 GEMX IntelliFresh G4GEMXSIFTR10A3026 User Manual

Coffee brewing system with dispenser detection
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USER GUIDE
®
™
®
G4 GEMX
IntelliFresh
Coffee Brewing
System with Dispenser Detection
G4GEMXSIFTR10A3026
G4GEMXNR10A3026
Dispenser sold separately
Dispenser sold separately
READ AND SAVE THESE INSTRUCTIONS
NOTICE TO INSTALLER: Please leave this booklet with the machine.
013023B
FC141 - G4GEMX-MCD, FRONT COVER
F-10128 revNC

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Summary of Contents for Curtis G4 GEMX IntelliFresh G4GEMXSIFTR10A3026

  • Page 1 USER GUIDE ® ™ ® G4 GEMX IntelliFresh Coffee Brewing System with Dispenser Detection G4GEMXSIFTR10A3026 G4GEMXNR10A3026 Dispenser sold separately Dispenser sold separately READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER: Please leave this booklet with the machine. 013023B FC141 - G4GEMX-MCD, FRONT COVER F-10128 revNC...

  • Page 2: Table Of Contents

    Troubleshooting Guide (Diagnostics) ........................TG11 Error Codes ................................EC1 Product Warranty..............................PW1 Contact Information Wilbur Curtis Co., Inc. 6913 Acco Street | Montebello, CA 90640 US Phone: 323-837-2300 | Toll Free: 800-421-6150 Email: csrassistance@wilburcurtis.com | Web: www.wilburcurtis.com For the latest speci cations and information go to www.wilburcurtis.com Toll Free: 800-995-0417 | Monday - Friday 5:30 .

  • Page 3: Key Features/Speci Cations/System Requirements

    KEY FEATURES/SPECIFICATIONS/SYSTEM REQUIREMENTS FS111 Key Features • Generation Four (G4) Digital Control Module – provides precise control over all aspects of brewing: time, temperature, volume plus specialty coffee needs from pre-infusion to pulse-brewing to water bypass. Large, 4.3” touch screen with icon-driven interface, streamlines operation. On-screen instructions provide fast, intuitive training;...
  • Page 4 • This appliance is designed for commercial use. Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician. • To reduce the risk of re or electric shock, DO NOT open the service panels. There are no user serviceable parts inside.
  • Page 5 IMPORTANT SAFEGUARDS CE Requirements • This appliance must be installed in locations where it can be overseen by trained personnel. • For proper operation, this appliance must be installed where the temperature is between 5°C to 35°C. • This appliance is not suitable for outdoor use. •...
  • Page 6 INSTALLATION INSTRUCTIONS WARNING: WARNING: Improper electrical connection may result in an electric shock hazard or damage the unit. This appliance must be properly grounded. NOTICE: DO NOT connect this appliance to a hot water supply. The water inlet valve is not rated for hot water.

  • Page 7: Installation Instructions (General)

    INSTALLATION INSTRUCTIONS II58 Installation Leveling WARNING: Use the leveling legs to level the brewer only. Do not use them to adjust brewer height. Do not extend them higher than necessary. right and front to back by turning the bottom of the legs.

  • Page 8: Installation Instructions (Leveling, Water Supply, Electrical)

    INSTALLATION INSTRUCTIONS II58 Turn on the water supply valve. Turn the toggle switch on the back of the brewer to the correct volume, the heating elements will turn on automatically. Depending on the incoming water IMPORTANT: higher elevations, reduce the factory set PROGRAMMING GUIDE section.

  • Page 9: Operating Instructions

    OPERATING INSTRUCTIONS OI67 Brewing Instructions WARNING - TO AVOID SCALDING, AVOID SPLASHING. ® dispensers with this GEMX ™ series IntelliFresh brewer. NOTICE - Only use GEM3XR IntelliFresh The G4 GEMX Intellifresh brewer is factory preset for optimal performance. The brewer should be ON. Place an empty IntelliFresh dispenser under the brew into the brew basket.

  • Page 10: Intellifresh ® Features

    After the brew cycle is complete, if the GEMX dispenser is transferred from the brewer to a Curtis IntelliFresh warmer stand, the dispenser settings will remain the same. Brew cycle...

  • Page 11: Cleaning Instructions

    CLEANING INSTRUCTIONS CI37 WARNING: HOT SURFACES - To avoid injury, allow the brewer and dispenser(s) to cool before cleaning. Be careful when pouring hot uids. DO NOT immerse the brewer or dispenser in water or any other liquid. Do not place the dispenser in a dishwasher. NOTICE - Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives.
  • Page 12 CLEANING INSTRUCTIONS CI37 Brewer/Dispenser style varies with model Press the brew button. Allow the solution to sit for Remove the brew basket and Cleaning will begin 10 minutes in the dispenser discard the lter pouch. immediately. after the cycle is complete. 10 Turn the brewer off by turning 11 Remove the dispenser and 12 Fill the dispenser with warm,...
  • Page 13 CLEANING INSTRUCTIONS CI37 Brewer/Dispenser style varies with model 16 Wash all faucet parts, the dispenser lid and the brew basket in a mild solution of dish-washing detergent and warm water. 17 Thoroughly rinse all parts with clean, warm water. 18 After rinsing, place all faucet parts, the lid and the brew basket in a sink to be sanitized.

  • Page 14: Programming Guide

    Status lights Brew Buttons Message Center Control symbols - all symbols may not be present at the same time Curtis logo Undo Scroll Return to Home left/right previous IMPORTANT: Programming changes should be performed only by someone who has knowledge of the custom McCafe recipes used by McDonald’s.
  • Page 15 PROGRAMMING GUIDE PG32 Manual Programming Mode Tap the (white) Curtis logo on the touchscreen ve (5) times to enter programming mode. The ACCESS CODE screen will appear. The The MAIN MENU screen will appear. The MAIN default code is 1 2 3 4. Enter the code and press MENU screen contains a series of sub-menu icons.
  • Page 16 PROGRAMMING GUIDE PG32 Recipes Menu The factory default setting is Custom Recipe. Changing to another recipe type for McDonald’s GEMX coffee machines is not recommended. Below are the current McCafe Custom Recipe settings regular and decaf as of the date of printing. Selecting the coffee type (other than the custom McCafe settings), sets the temperature and various brew settings for the brewer, to the factory recommended settings for that coffee recipe.
  • Page 17 PROGRAMMING GUIDE PG32 Control Settings Menu Temperature - sets the brewing temperature of the water held in the water tank. The factory default setting is 200ºF/92°C. The setting range is 160ºF to 206ºF (71°C to 97°C). Warmer Settings - sets the warmer power level. The available settings are HIGH (100%), MED (85%) or LOW (70%).
  • Page 18 PROGRAMMING GUIDE PG32 Control Settings Menu (cont.) Passwords • Programming Password - changes the programming menu password. The factory default is 1234. Always active. • Brew Password - enables/disables the brew access password feature. The factory default is Disabled. This feature prevents brewing by unauthorized persons. When Enabled, the user selects an access code and the access code keypad appears on the screen when the brew button is pressed.
  • Page 19 IMPORTANT: The ash drive must be completely blank. Erase any existing les on the drive before starting the following process. Downloading the Firmware and Screensaver to the Flash Drive Download the latest version of the brewer’s rmware and screensaver directly from the Curtis website. Use the following link to download the rmware: https://www.wilburcurtis.com/microsite/mcd/g4gemx/g4gemx- rmware.html...
  • Page 20 PROGRAMMING GUIDE PG32 To increase or decrease the Brew Volume First determine if the volume needs to increase or decrease. • Target volumes: Large = 192oz +/- 6oz @ 310 secs (5:10).; Small = 60oz +/- 4oz @ 96 secs (1:36). •...

  • Page 21: Rough-In Drawing (Brewer)

    ROUGH-IN DRAWINGS RD119 G4GEMXSIFTR10A3026 - Single Coffee Brewer 10.50 in [26.7 cm] 0.92 in [2.3 cm] 33.62 in [85.4 cm] 12.01 in [30.5 cm] 9.54 in* 7.50 in** [24.2 cm] 7.23 in 5.75 in [19.0 cm] [18.3 cm] [14.6 cm] 18.31 in [46.5 cm] 22.68 in...

  • Page 22: Rough-In Drawing (Dispenser-Gem3Xnrba026)

    ROUGH-IN DRAWINGS RD119 G4GEMXNR10A3026 - Single Coffee Brewer 16.78 in 10.50 in [42.6 cm] [26.7 cm] 0.96 in [2.4 cm] 34.48 in [87.6 cm] 14.42 in [36.6 cm] 7.79 in* 5.75 in** [19.8 cm] [14.6cm] 22.04 in [56.0 cm] 4.00 in [10.2 cm] 26.44 in 5.48 in*...
  • Page 23 ROUGH-IN DRAWINGS RD72 GEM3XIFT - Dispenser 9.04 in [23.0 cm] 9.17 in [23.3 cm] 4.68 in [11.9 cm] 11.09 in 11.42 in [28.2 cm] [29.0 cm] 0.24 in [0.6 cm] GEM3XIFT, ROUGH-IN DRAWING 052920B...
  • Page 24 ROUGH-IN DRAWINGS RD113 GEM3XN - Dispenser 5.28 in [13.4 cm] 13.65 in [34.7 cm] 5.02 in 0.25 in 12.79 in [12.8 cm] [0.6 cm] [32.5 cm] 17.61 in [44.7 cm] GEM3XN, ROUGH-IN DRAWING 040720NC...
  • Page 25 ILLUSTRATED PARTS LIST IP204 G4GEMXSIFTR10A026 - Main Chassis - Exploded View See dispenser user guide for dispenser replacement parts. * Water tank assembly, see section IP31 G4GEMX-MCD, ILLUSTRATED PARTS/RECOMMENDED PARTS 013023B...
  • Page 26 ILLUSTRATED PARTS LIST IP204 G4GEMXSIFTR10A026 - Main Chassis - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION GEM3XRBA026 DISPENSER, GEMX WC-4213-P NUT, 5/8 LOCK PLATED LABEL, WARNING SHOCK HAZARD INTELLI- WC-66115 COVER, TOP GEMXSIFT WC-38504 FRESH WC-820WDR* VALVE, DUMP RIGHT 120V 12W O-RING, 1.424ID X 1.630 OD X .103 WALL...
  • Page 27 ILLUSTRATED PARTS LIST IP204 G4GEMXNR10A026 - Main Chassis - Exploded View See satellite user guide for satellite replacement parts. * Water tank assembly, see section IP31 G4GEMX-MCD, ILLUSTRATED PARTS/RECOMMENDED PARTS 013023B...
  • Page 28 ILLUSTRATED PARTS LIST IP204 G4GEMXNR10A026 - Main Chassis - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION GEM3XNRBA026 SATELLITE SERVER, NARROW 120V WC-5231 COMPOUND, HEAT SINK 5OZ WC-66115 COVER, TOP GEMXSIFT WC-4213-P NUT, 5/8 LOCK PLATED WC-820WDR VALVE, DUMP RIGHT 120V 12W WC-38504...
  • Page 29 ILLUSTRATED PARTS LIST IP31 WC-62035 - Tank Assembly WC-62035 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-62035 TANK, COMPLETE GEMSS W/ULTEM FITTINGS THERMOSTAT, HI LIMIT HEATER CONTROL DPST WC-522 277V 40A WC-5853-102 COVER, TOP HEATING TANK GEN USE WC-43055...
  • Page 30 ELECTRICAL SCHEMATICS ES159 G4GEMXSIFTR10A3026 G4GEMSIFTR10A3026, ELECTRICAL SCHEMATIC 013023A...
  • Page 31 ELECTRICAL SCHEMATICS ES159 G4GEMXNR10A3026 G4GEMSIFTR10A3026, ELECTRICAL SCHEMATIC 013023A...
  • Page 32 ELECTRICAL SCHEMATICS ES160 GEM3XR...

  • Page 33: Troubleshooting Guide (General)

    TROUBLESHOOTING GUIDE WARNING: Electric Shock Hazard - Scald and Burn Hazard - IMPORTANT: always check all Valve Test Procedure Troubleshooting Guidelines • • • • Valve Test Procedure in either direction Water Not Hot Enough replace the temperature sensor Water Heats More Slowly Than Usual During Brewing...

  • Page 34: Troubleshooting Guide (Ssr Circuit)

    TROUBLESHOOTING GUIDE No Power - Display Not Lit Water Tank Does Not Fill Brewer Does Not Start When Brew Button is Pressed Brewing Brewing Sensor Error Message...

  • Page 35: Troubleshooting Guide (Intellifresh Circuit)

    TROUBLESHOOTING GUIDE Water Tank Does Not Fill IMPORTANT: Coffee/Tea Too Strong Dispenser Not Filled To Normal Level During Brewing Dispenser Not Filled To Normal Level During Brewing sure that the spray head is correctly aligned and that the tubing is routed properly to allow for maximum water All Of The Time...

  • Page 36: Troubleshooting Guide (Diagnostics)

    TROUBLESHOOTING GUIDE No Water/Tea Flows From Brewer During Brewing Water Tank Does Not Fill Low Water Flow Warning Water Level Error Message Water Level Error Message “Internal Error 1” Message on Display “Internal Error 2” Message on Display PROGRAMMING GUIDE...
  • Page 37 TROUBLESHOOTING GUIDE Water Does Not Heat At All • Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill. The water will not heat unless it is in contact with the probe. •...
  • Page 38 TROUBLESHOOTING GUIDE TG52 Dispenser Does Not Heat NOTE: The dispenser heating element is designed to keep brewed coffee hot, but is not of suf cient wattage to reheat cold coffee. First check to see if the bottom LED bar on the dispenser is ashing a “blue”...
  • Page 39 TROUBLESHOOTING GUIDE TG52 SCREEN MESSAGES THAT MAY APPEAR ON THE TOUCH DISPLAY ON MODELS G4GEMXSIFTR10A3026 AND G4GEMXNR10A3026: APPLIES TO G4GEMXSIFTR10A3026 DISPLAY MESSAGE CAUSE • Dispenser is not present on the brewer. No Dispenser • Dispenser is not properly seated on the brew deck. Dispenser Low Temp •...
  • Page 40 Display view varies Using the Diagnostics with model The MAIN MENU Control Settings. Diagnostics Auto Test to test all circuits. If a button is highlighted green the Curtis logo DIAGNOSTICS Left Auto Test Right Dump Vavle Inlet Valve Dump Vavle Cone Lock...

  • Page 41: Error Codes

    ERROR CODES Warning Messages - Allows Brewer to Continue Brewing MESSAGE DISPLAY WARNING DESCRIPTION CAUSE Brew count “Gallons Since Reset” exceeds programmed Maintenance Required Maintenance Required preventative maintenance period. If the Inlet valve remains on longer than XX seconds (during the brew cycle only) and repeats TWICE during that brew Low Water Flow Low Water Flow...

  • Page 42: Product Warranty

    Return Merchandise Authorization (RMA): All returned equipment must be properly re-packaged in the original carton and received by Curtis within 45 days following the issuance of a RMA. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA).

This manual is also suitable for:

G4 gemx intellifresh g4gemxnr10a3026

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