Vision grills C-Series Manual page 3

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9.3
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Subject to the following terms and conditions, Phase 2, LLC, d/b/a Vision Grills ("Vision
Grills"), warrants to the original purchaser that the ceramic cooker manufactured or supplied
by Vision Grills will be free from defects in material and workmanship under normal use
for the following periods from the original date of purchase: limited lifetime for all ceramic
parts, five (5) years for all metal parts, one (1) year for temperature gauge, gaskets and
cover, 90 days for lava stone & bracket. This Limited Lifetime Warranty is contingent upon
purchaser registering the product at www.visiongrills.com/register within 30 days from the
date of purchase along with a copy of the original dated sales receipt, which can be attached
in an electronic format (i.e. scan, photograph, etc.) to an email sent to help@visiongrills.com.
Failure to do so will invalidate the warranty. Any chips or cracks in the finish of the ceramic
cooker present at the time of purchase must be noted on the original dated sales receipt.
This Warranty is not transferable to subsequent owners. If you cannot register online,
contact Vision Grills customer service at (877) 917-4273 or email help@visiongrills.com.
If any product covered by this Warranty is defective due to a covered warranty condition, such
product will, at the option of Vision Grills, be repaired to its original condition or replaced with
a comparable new product or part. The repair and/or replacement of parts shall constitute
the extent of the liability and obligations of Vision Grills under this Warranty. Purchaser is
required to provide photographic evidence to assess the damage when submitting claims.
Scratches, cracks, chips, dents, crazing, or minor cosmetic blemishes of the exterior glaze
not affecting performance are not covered under warranty, as determined by Vision Grills.
This Warranty does not cover damages caused by improper assembly, improper care, failure
to follow directions of use, misuse, abuse, negligence, extreme environmental conditions,
normal wear and tear, accidents, acts of nature, or unauthorized repair, alteration or
modification, as determined by Vision Grills. This Warranty does not apply to chips or
cracks in the ceramic cooker which may occur after the ceramic cooker is purchased by
the original purchaser. Vision Grills is not liable for any default or delay in its performance
under this Warranty that is caused by any circumstances beyond its control. This Warranty
will be invalidated if any liquids, including starter lighter fluid, are poured on or in the ceramic
cooker. The protective coating of the ceramic cooker can be compromised by substances
or conditions that are beyond the control of Vision Grills. While Vision Grills uses rust-
resistant materials, the Warranty as to metal parts does not cover rust or oxidation unless
1.1
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1.2
2.1
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5
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9.4 9.2
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9.1
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PARTS
PART NAME
1 Cast Iron Top Vent
1.1 Smoker Knob
1.2 Bakelite Tab
2 Ceramic Dome Lid
2.1 Thermometer
3 Top Ring Assembly
4 Handle (with nuts & washers)
5 Top Cooking Grate
6 Bottom Cooking Grate
7 Charcoal Grate
8 Fire Bowl
10
9 Bottom Ring Assembly
9.1 Right Front Side Shelf Bracket
(with nuts & washers)
9.2 Right Back Side Shelf Bracket
(with nuts & washers)
9.3 Left Front Side Shelf Bracket
(with nuts & washers)
12
9.4 Left Back Side Shelf Bracket
(with nuts & washers)
10 Shock Absorber Assembly
11 Felt Gasket
14
12 Wood Shelves (x2)
14.1
13 Ceramic Dome Bottom
14 Ash Drawer Body
14.1 Bottom Draft Door Frame
15 Cart Leg (x4)
16 "X" Leg Connectors (with bolts,
washers & spring washers)
17 Rubber Wheels (x2) Standard
18 Rubber Wheels (x2) Locking
19 Grill Cover
20 Lava Stone
21 SS Stone Bracket
WARRANTY
the structural integrity of the ceramic cooker is compromised as determined by Vision Grills.
This Warranty does not cover purchases from unauthorized resellers and/or third parties.
Warranty coverage is limited to products purchased at an authorized reseller only.
Commercial use and related applications are not covered under this Warranty. Warranty
coverage is based on normal residential use and maintenance.
Vision Grills shall not be liable for any delay or default under this Warranty caused
by any event or contingency beyond the control of Vision Grills. This includes acts of
nature, fire, government restrictions or restraints, strikes, reduced supply of materials
or transportation delays.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY OF VISION GRILLS. VISION GRILLS
EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF FITNESS, MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER, AND VISION GRILLS IS NOT
LIABLE FOR, ANY DAMAGES RELATING TO LOSS OF TIME, LOSS OF USE OF EQUIPMENT,
INCONVENIENCE, OR ANY INCIDENTAL, SPECIAL AND/OR CONSEQUENTIAL DAMAGES.
PURCHASER'S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE LIMITED
AS SPECIFIED HEREIN TO REPLACEMENT OR REPAIR OF THE AFFECTED PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, so the above limitations
and exclusions may not apply to you. This Warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. Vision Grills does not authorize
any person or entity to assume any obligation or liability on its behalf in connection with
the sale and purchase of any of its products. The purchase of any Vision Grills product
from anyone other than Vision Grills or an authorized dealer will void the Warranty
associated with the product. If you have a question regarding the identity of an authorized
dealer, you should contact Vision Grills before you purchase the product.
To submit a warranty claim, the original purchaser or authorized agent of the original
purchaser must contact Vision at (877) 917-4273 or contact Vision Grills via email
(help@visiongrills.com) or through the website at www.visiongrills.com.
PART NUMBER
VGC TV-CA-SP
VGKP-C SK
VGC TV-CAS-T
VGC CDL-2
VGC IT
VGC RA1-L
VGC HDL-L
VGC CGT-L
VGC CGB-L
VGC CG-L
VGC FB-1
VGC RA2
VGC SB-RF
VGC SB-RB
VGC SB-LF-L
VGC SB-LB-L
VGC AC-L
VGC FLT-L
VGC WS-RR
VGKPC-TV-F-SS2
VGC ADB-PC
VGC ADB-PCFD-L
VGC CLEG-PC
VGC XLC-L
VGC WHLS-L
VGC WHL-L-L
VGC GC-L
VGK-101R
VGK-BRACKET