EqualLogic PS Series Manual

Storage arrays
Hide thumbs Also See for PS Series:

Advertisement

Quick Links

Hardware Maintenance
Hardware Maintenance

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PS Series and is the answer not in the manual?

Questions and answers

Summary of Contents for EqualLogic PS Series

  • Page 1 Hardware Maintenance Hardware Maintenance...
  • Page 2 Possession, use, or copying of the documentation or the software described in this publication is authorized only under the license agreement. EqualLogic, Inc. will not be held liable for technical or editorial errors or omissions contained herein. Information in this document is subject to change.
  • Page 3: Table Of Contents

    Table of Contents Preface ........................v Audience ......................v Organization ....................v Conventions ....................vi Documentation and Technical Support ............vi Warranty Information ..................vii Restricted Access Requirement ..............vii Regulatory Agency Notices ................. viii 1 Basic Array Information................1-1 Array Front and Back Panels................ 1-1 Interpreting Operations Panel LEDs ............1-2 Using an Electrostatic Wrist Strap ...............
  • Page 4 PS3000 Series Hardware Maintenance Table of Contents Installing a Power Supply and Cooling Module .......... 4-4 A Environmental, Power, and Other Specifications........A-1 Index......................Index-1...
  • Page 5: Preface

    RAID-protected disks, and single or dual hot-swappable control modules. With one or more PS Series arrays, you can create a PS Series group—a self- managing, iSCSI storage area network (SAN) that is affordable and easy to use, regardless of scale.
  • Page 6: Conventions

    Release Notes. Provides the latest information about PS Series storage arrays. • QuickStart. Describes how to set up the storage array hardware and create a PS Series group. Be sure to use the manual for your array model. • Group Administration. Describes how to use the Group Manager graphical user interface (GUI) to manage a PS Series group.
  • Page 7: Warranty Information

    Help on page 2-16. The QuickStart and Hardware Maintenance manuals are printed and shipped with the product. They are also located on the PS Series documentation CD-ROM that is shipped with the product, along with the Group Administration and CLI Reference manuals and the Group Manager online help.
  • Page 8: Regulatory Agency Notices

    Preface Regulatory Agency Notices PS Series arrays have been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules and other international standards. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 9: Basic Array Information

    1 Basic Array Information This chapter includes basic information about PS3000 Series arrays: • Array Front and Back Panels on page 1-1 • Interpreting Operations Panel LEDs on page 1-2 • Using an Electrostatic Wrist Strap on page 1-4 • Shutting Down and Restarting an Array on page 1-4 Array Front and Back Panels The front and back panels of a PS3000 Series array are shown below.
  • Page 10: Interpreting Operations Panel Leds

    Figure 1-3 and Table 1-1 describe the LEDs on the PS3000 Series array operations panel, which can alert you to errors and conditions that require your attention. Serious problems should be reported to your PS Series service provider. For information about other LEDs, see Interpreting Disk LEDs on page 2-1, Interpreting Control Module LEDs on page 3-2, and Interpreting Power Supply and Cooling Module LEDs on page 4-1.
  • Page 11 PS3000 Series Hardware Maintenance Basic Array Information Table 1-1: Operations Panel LED Descriptions (Continued) Operations LED Color Description Warning condition No power or normal condition. (lower left) Flashing One or more of the following has occurred: orange • RAID set is degraded but still functioning. •...
  • Page 12: Using An Electrostatic Wrist Strap

    PS3000 Series Hardware Maintenance Basic Array Information Using an Electrostatic Wrist Strap When handling the array chassis, disks, or control modules, you must use an electrostatic protection device to prevent electrostatic discharge. An electrostatic wrist strap is included in the shipping box. Figure 1-4: Using an Electrostatic Wrist Strap Shutting Down and Restarting an Array A PS3000 Series array includes redundant, hot-swappable disks, power supplies,...
  • Page 13 Login: grpadmin Password: xxxxxxx Welcome to Group Manager Copyright 2001-2007 EqualLogic, Inc. > shutdown If you are using a serial connection to shut down an array, it is safe to turn off power when the “press any key” message appears. (Pressing any key will restart both control modules.)
  • Page 15: Maintaining Disks

    2 Maintaining Disks Each PS3000 Series array includes up to 16 hot-swappable disks. Disk maintenance topics include: • Interpreting Disk LEDs on page 2-1 • Disk Handling Requirements on page 2-2 • Identifying Failed Disks on page 2-3 • Removing Disks on page 2-3 •...
  • Page 16: Disk Handling Requirements

    Do not remove a disk from its carrier. This action will void your warranty and support contract. • Keep shipping material. Return a failed disk to your PS Series array service provider in the packaging in which the replacement disk was shipped. Shipping disks in unauthorized packaging may void your warranty.
  • Page 17: Identifying Failed Disks

    PS3000 Series Hardware Maintenance Maintaining Disks Identifying Failed Disks Disks in a PS3000 Series array are numbered from 0 to 15 (from left to right, top row to bottom row). A disk failure is indicated by: • The disk’s error LED (bottom) is red, and the power LED (top) is off. See Interpreting Disk LEDs on page 2-1.
  • Page 18 PS3000 Series Hardware Maintenance Maintaining Disks Figure 2-3 shows how to remove a disk from a PS3000 Series array. Instructions for removing a blank carrier are similar, except you do not have to wait 30 seconds. Figure 2-3: Removing a Disk 2–4...
  • Page 19: Installing Disks

    PS3000 Series Hardware Maintenance Maintaining Disks Installing Disks Before installing a disk or blank carrier in an array, attach an electrostatic protection device, as described in Using an Electrostatic Wrist Strap on page 1-4. Notes: Install only disks of the same type, speed, and spin rate in an array. The color of the handle release button indicates the disk type.
  • Page 20 PS3000 Series Hardware Maintenance Maintaining Disks Figure 2-4 shows how to install a disk in an array. Use the same instructions for installing a blank carrier. Notes: Make sure the disk is oriented in the position shown below, with the handle release button to the left.
  • Page 21: Maintaining Control Modules

    (running PS Series firmware), in addition to cache and NVRAM batteries. For information about replacing a cache or NVRAM battery, contact your PS Series service provider. Control module maintenance topics include: •...
  • Page 22: Interpreting Control Module Leds

    PS3000 Series Hardware Maintenance Maintaining Control Modules Interpreting Control Module LEDs Control modules have LEDs that enable you to determine the status of the control module (active or secondary) and identify problems. In addition, each network interface on a control module also has LEDs. Figure 3-3: Control Module LEDs Note: Control modules are installed vertically in a PS3000 Series array, with the latch mechanism facing the power supply and cooling module.
  • Page 23: Control Module Handling Requirements

    PS3000 Series Hardware Maintenance Maintaining Control Modules Control Module Handling Requirements You must adhere to the following control module handling requirements: • Protect control modules from electrostatic discharge. Always wear an electrostatic wrist strap when handling a control module, as described in Using an Electrostatic Wrist Strap on page 1-4.
  • Page 24: Maintaining Control Module Firmware

    If you are upgrading to a dual control module array or replacing a failed compact flash card, be sure to order the correct firmware version from EqualLogic. If you are replacing a failed control module, remove the compact flash card from the failed control module and install it in the replacement control module.
  • Page 25: Connecting Network Cables

    For example, connect a cable to Ethernet 0 on CM0 and Ethernet 0 on CM1. See the PS Series QuickStart and the Technical Report on the EqualLogic Customer Support website for network requirements and recommendations.
  • Page 26 PS3000 Series Hardware Maintenance Maintaining Control Modules For a dual control module array, the minimum network configuration is a network connection to Ethernet 0 on both control modules. Although this configuration protects against control module failover, it is still a potential point of failure (for example, if the network cable connected to the active control module is disconnected).
  • Page 27: Removing A Control Module

    PS3000 Series Hardware Maintenance Maintaining Control Modules Figure 3-6: Recommended Dual Control Module Configuration Removing a Control Module If a control module fails, you should remove it and replace it with a functioning control module. You also may need to temporarily remove a control module to replace a compact flash card.
  • Page 28 PS3000 Series Hardware Maintenance Maintaining Control Modules To remove a control module, follow the instructions in Figure 3-7. Note: If you are removing a failed control module, you must remove the compact flash card from the failed control module, as described in Replacing the Compact Flash Card on page 3-11.
  • Page 29: Installing A Control Module

    If the array will permanently operate with only one control module, you must install a blank control module in the empty slot. You can order a blank from your PS Series array service provider. For proper cooling, do not leave a control module slot empty.
  • Page 30 Re-seat the control module. If both control modules still do not appear in the GUI or CLI, they may not be running the same firmware, and you should contact your PS Series array service provider. 3–10...
  • Page 31: Replacing The Compact Flash Card

    See the Group Administration manual for information about cache policies. Replacing the Compact Flash Card Each control module includes a compact flash card running the PS Series array firmware. There are two reasons why you may need to replace a compact flash card: •...
  • Page 32 PS3000 Series Hardware Maintenance Maintaining Control Modules • You can access the compact flash card by sliding the control module partially from the slot. If you completely remove the control module, place it on a surface that is protected from electrostatic discharge. Figure 3-9 on page 3-12 shows how to remove a compact flash card from a control module and also how to install a card.
  • Page 33: Maintaining Power Supply And Cooling Modules

    4 Maintaining Power Supply and Cooling Modules A PS3000 Series array includes two hot-swappable, combination power supply and cooling modules. Maintenance topics include: • Interpreting Power Supply and Cooling Module LEDs on page 4-1 • Identifying Power Supply and Cooling Module Failures on page 4-2 •...
  • Page 34: Identifying Power Supply And Cooling Module Failures

    PS3000 Series Hardware Maintenance Maintaining Power Supply/Cooling Modules Identifying Power Supply and Cooling Module Failures A failure on a power supply and cooling module can be indicated by the following: • A power supply and cooling module LED is orange. See Interpreting Power Supply and Cooling Module LEDs on page 4-1.
  • Page 35 PS3000 Series Hardware Maintenance Maintaining Power Supply/Cooling Modules Figure 4-2: Removing a Power Supply and Cooling Module 4–3...
  • Page 36 To install a power supply and cooling module in an array, refer to Figure 4-3. Figure 4-3: Installing a Power Supply and Cooling Module If your PS Series array was shipped with a power cable, use this cable to meet safety requirements.
  • Page 37 PS3000 Series Hardware Maintenance Maintaining Power Supply/Cooling Modules Figure 4-4: Using the Cable Strain Relief Turn on power to the power supply and cooling module (press –). Initialization generally can take from one to ten seconds. Completion is indicated by the green power LED and event log messages stating that fans have returned to their normal speed.
  • Page 39 A Environmental, Power, and Other Specifications Table A-2 describes the environmental, power, and physical specifications for a PS3000 Series array. Table A-2: PS3000 Series Array Specifications Component Requirement Weight of fully-loaded array 77.6 pounds or 35 kilograms Operating temperature 41 to 95 degrees F / 5 to 35 degrees C Storage temperature -22 to 140 degrees F / -30 to 60 degrees C Maximum operating altitude...
  • Page 41 Index batteries 3-11 charging cache battery array 3-10 checking proper installation back panel 3-8, compact flash card moving batteries 3-9, 3-11 control module restriction compact flash card replacement control modules 3-4, 3-11 cooling failover behavior disks failure indications environmental requirements firmware identification failure indications 3-4, 3-9,...
  • Page 42 PS3000 Series Hardware Maintenance Index removing from array cable connections verifying operational status configuration examples failure protection increasing availability electrostatic protection, using increasing performance environmental requirements maximum availability 3-5, 3-6 maximum bandwidth recommendations failover requirements 3-3, 3-4 control module network interfaces, LEDs network connection port failure indications...
  • Page 43 PS3000 Series Hardware Maintenance Index power power cables serial connection, making shutting down an array specifications, array upgrading to dual control modules Index-3...

This manual is also suitable for:

Ps3000 series

Table of Contents