Uniden DECT2035 Owner's Manual

Uniden DECT2035 Owner's Manual

Multi-handset phone
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DECT 2035+1 OM.indb i
DECT 2035+1 OM.indb i
DECT2035
DECT2035+1
DECT2035+2
15/7/08 11:59:34 AM
15/7/08 11:59:34 AM

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Questions and answers

Ronald Sandell
March 6, 2025

Uniden DECT2035+1 not sending or receiving calls

1 comments:
Mr. Anderson
March 6, 2025

The Uniden DECT2035+1 may not be sending or receiving calls due to several possible reasons:

1. Connection Issues – Ensure the phone is properly connected to the phone line and that the AC adapter is securely plugged in.
2. Battery Charge – Check if the handset battery is charged. Place the handset in the charging cradle if needed.
3. Phone Line Issues – Verify that the phone line is working by testing with another phone.
4. Registration Problems – If using multiple handsets or bases, confirm that the handset is correctly registered to the base.
5. Interference or Range – Ensure the handset is within range of the base and away from sources of interference.
6. Message Storage Full – If the answering system memory is full, delete old messages to free space.
7. Mute or Do Not Disturb Mode – Check if the phone is muted or in Do Not Disturb mode, which may prevent call alerts.

Following these checks should help identify and resolve the issue.

This answer is automatically generated

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Summary of Contents for Uniden DECT2035

  • Page 1 DECT 2035+1 OM.indb i DECT 2035+1 OM.indb i DECT2035 DECT2035+1 DECT2035+2 15/7/08 11:59:34 AM 15/7/08 11:59:34 AM...
  • Page 2: Table Of Contents

    Table of Contents Welcome ... 5 Installing the Phone ... 6 Choosing the Best Location ... 6 Installing the Battery ... 7 Connecting the AC adapter ... 8 To the base ... 8 To the charging cradle (for multi-handset packs only) ... 8 Charging the Handset ...
  • Page 3 Customizing Your Handsets ... 29 Changing the Handset Banner ... 29 Selecting a Ring Tone ... 29 Activating AutoTalk ... 30 Activating Any Key Answer ... 30 Using Your Phone ... 31 Making a Call from the Phonebook ... 32 Chain dialing from the phonebook ...
  • Page 4 Screening Calls ... 50 Turning Off the Message Alert Tone ... 50 Operating the Answering System While You Are Away from Home ... 50 Setting a security code or Personal Identifi cation Number (PIN) ... 50 Dialing in to your answering system ... 50 Wall Mounting the Base ...
  • Page 5: Welcome

    Welcome Thank you for purchasing a Uniden Multi-Handset phone. Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ from the actual unit. DECT 2035+1 OM.indb 5 DECT 2035+1 OM.indb 5 15/7/08 11:59:40 AM...
  • Page 6: Installing The Phone

    Installing the Phone Choosing the Best Location When choosing a location for your new phone, here are some important guidelines you should consider: PLACE YOUR BASE • Microwave ovens • Refrigerators Near an AC outlet and a telephone wall jack. •...
  • Page 7: Installing The Battery

    Installing the Battery Use only the Uniden BT-904 rechargeable battery pack supplied with your cordless telephone. Unpack all handsets, battery packs, and battery covers. (If the battery cover is on the handset, press in on the notch and slide the cover off.)
  • Page 8: Connecting The Ac Adapter

    Connecting the AC adapter To the base To avoid risk of fi re and shock, only use the Uniden AAD-041S(M) adapter with the base. Connect the AC adapter to the DC IN 9V jack Connect the AC adapter to the DC IN 9V jack on the back of the base.
  • Page 9: Charging The Handset

    Charging the Handset Place the handset in the base cradle with the display facing forward. If you have an accessory handset, place it in the charging cradle with the display facing forward. Make sure that the charge LED illuminates when the handset is seated.
  • Page 10: Connecting To The Phone Line

    Connecting to the Phone Line Make sure that the battery pack is fully charged. Connect the telephone cord to the TEL LINE jack. DECT 2035+1 OM.indb 10 DECT 2035+1 OM.indb 10 What if Check TEL Line appears on the Connect the telephone handset display? cord to a telephone wall jack.
  • Page 11: Testing The Connection

    Do you have DSL or any high-speed Internet service delivered through your phone line? Try putting a DSL fi lter between the base and the wall jack. Without a fi lter, telephone-line- based Internet services can interfere with standard phones. Testing the Connection Pick up the handset from the cradle and press TALK/FLASH.
  • Page 12 Make a quick test call, and then press END to hang up. What if there is a lot of static? Check the sources of interference described in Choosing the Best Location (see page 6): is the base near any of those? Note: Make sure you can get a dial tone on any accessory handsets that were packaged with your phone.
  • Page 13: Expanding Your Phone

    AC power is available to connect the charging cradle. • Your phone is compatible with the following Uniden DECT accessory handsets: DECT2015, DECT2035 and DECT2005. (Please visit our website at www.uniden.com.au for Australian models or www.uniden.co.nz for New •...
  • Page 14: Using Multiple Bases

    Resetting the Handset on page 60). Or to use multiple bases, see the next section. Using Multiple Bases The handsets supplied with your phone can be registered to a total of four different bases. Compatible bases include the DECT 2015 and DECT 2035 series. (See our website or contact Customer Service for an up-to-date list of compatible models.) Note: To confi...
  • Page 15: Selecting The Base

    Selecting the base After you register your handset to more than one base you can set the handset to automatically search for a new base if the base it’s currently connected is unavailable or out of range. You can also manually select which base you want the handset to connect to;...
  • Page 16: Getting To Know Your New Phone

    Getting to Know Your New Phone Features • 1.8GHz DECT expandable system • Expands up to 6 handsets • Caller ID/Call Waiting with phonebook match • Store 30 Caller ID numbers • 70-number phonebook with alphabetical search • Personalized ring and display name by party •...
  • Page 17: Terminology Used In This Manual

    Terminology Used in this Manual Accessory Additional handsets that can register to the base, allowing you to add handsets without connecting another Handsets phone line. This base supports a total of six cordless handsets; see page 13 for compatible handsets. Base The main part of the phone that connects to your phone line and lets you make and receive calls.
  • Page 18: Parts Of The Handset

    Parts of the Handset new message LED Earpiece Display (LCD) CLEAR/INT'COM key (clear/intercom) key (phonebook/left) TALK/FLASH key key (speaker) /TONE key REDIAL/PAUSE key Microphone DECT 2035+1 OM.indb 18 DECT 2035+1 OM.indb 18 key (up) MENU/SELECT key key (caller ID/right) END key key (down) Twelve-key dial pad # key...
  • Page 19: Parts Of The Base

    Parts of the Base Speaker FIND key ANSWER ON/OFF key Charging contacts charge LED DECT 2035+1 OM.indb 19 DECT 2035+1 OM.indb 19 message counter LED key (delete) key (repeat/right) key (volume up) key (volume down) key (play/stop) key (skip/left) 15/7/08 12:00:04 PM 15/7/08 12:00:04 PM...
  • Page 20: Using The Interface

    Using the Interface Reading the Display In standby Handset ID and banner Number of new Caller ID calls received The ringer off icon indicates that the ringer is turned off. The voice mail icon appears when you have messages waiting in your voice mailbox. The privacy icon appears when the Privacy Mode is turned on.
  • Page 21: Using The Four-Way Function Key

    Using the Four-way Function Key Your handset has a four-way function key that allows you to move the cursor on the display and access the most commonly used features at the touch of a button. • Press the left side of the key to open the phonebook.
  • Page 22: Entering Text From Your Handset

    Entering Text from Your Handset You can use the number keypad on your handset to enter text by referring to the letters printed on each number key. When you press the number key in a text entry fi eld, the phone displays the fi rst letter printed on the number key. Press the number key twice to display the second letter and three times to display the third.
  • Page 23: Basic Setup

    Basic Setup Setting the Day & Time To change the time shown in the display, follow the steps listed below. If you do not set the clock on your answering system, your messages on the answering system may not have the correct time and day stamp. Press MENU/SELECT.
  • Page 24: Activating The Key Touch Tone

    Activating the Key Touch Tone Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn this tone on or off. Press MENU/SELECT. Select the Handset Setup menu, and then the Key Touch Tone submenu. Move the cursor to select On or Off.
  • Page 25: Setting Up The Phonebook

    Setting Up the Phonebook Each handset has its own separate phonebook that holds up to seventy names and numbers. When a handset’s phonebook is full, the handset beeps and shows Memory Full on the display. You cannot add any names and numbers in that handset’s phonebook until you delete some of the existing ones.
  • Page 26: Finding A Phonebook Entry

    Assign a personal ring tone for this entry (PERSONAL RING). You can attach a special ring tone to each phonebook entry; the phone will use this ring tone when this person calls. Use the seven different ring tone options (see Selecting a Ring Tone on page 29 for a complete list of ring tones).
  • Page 27: Storing Caller Id Or Redial Numbers In The Phonebook

    Storing Caller ID or Redial Numbers in the Phonebook You can store Caller ID records or redial numbers in the phonebook so you can use them later. Go to the Caller ID or redial list and select the number you want to store. (If the Caller ID information did not include the number, then you will not be able to store it.) With the phone in standby, press to scroll through the Caller ID records or redial numbers.
  • Page 28: Deleting All Phonebook Entries

    Deleting all Phonebook Entries With the phone in standby, press Press MENU/SELECT, and then select Delete All. Delete All? appears in the display. Move the cursor to select Yes. Press MENU/SELECT. You will hear a confi rmation tone, and Deleted! appears in the display.
  • Page 29: Customizing Your Handsets

    Customizing Your Handsets All of the following options are set separately for each handset, so you can customize a handset for each room in your house. Changing the Handset Banner Each handset will display a banner name once it is registered to the base. The default banner is Handset #1, Handset #2, etc.
  • Page 30: Activating Autotalk

    When you hear the tone you want to use, press MENU/SELECT. You will hear a confi rmation tone. Activating AutoTalk AutoTalk allows you to answer the phone simply by picking up the handset from the cradle. You do not have to press a button to answer the call.
  • Page 31: Using Your Phone

    Using Your Phone From a cordless handset Pick up the handset from the cradle. Press TALK/FLASH. Listen for the dial tone. Dial the number. Making a call Pick up the handset from the cradle. Dial the number. Press TALK/FLASH. Pick up the handset. (If AutoTalk is on, the phone will answer when you pick up the handset from the cradle.) Answering...
  • Page 32: Switching To The Handset Speakerphone During A Call

    Making a Call from the Phonebook With the phone in standby, press Find the phonebook entry you want to call (see Finding a Phonebook Entry on page 26). Press TALK/FLASH or to dial the number. Note: You can also press TALK/FLASH or dial, and then press MENU/SELECT.
  • Page 33: Using Caller Id, Call Waiting, And Redial Lists

    Using Caller ID, Call Waiting, and Redial Lists If you subscribe to Caller ID service from your phone company, your phone will show you the caller’s phone number and name (if available) whenever a call comes in. If you subscribe to Caller ID on Call Waiting, the phone will also show you the name and the number of any call that comes in while you’re on the line.
  • Page 34: Deleting Caller Id Numbers

    Deleting Caller ID Numbers To delete only one Caller ID number, press delete. Press MENU/SELECT and select Delete Entry. When the phone asks you to confi rm, select Yes. To delete all the Caller ID numbers, press Delete All. When the phone asks you to confi rm, select Yes. Notes: •...
  • Page 35: Redialing A Number

    Redialing a Number You can quickly redial the last fi ve numbers dialed on each handset. With the phone in standby, press the REDIAL/PAUSE to open the redial list. or REDIAL/PAUSE to scroll through the redial list. When you fi nd the number you want to dial, press TALK/FLASH or Notes: •...
  • Page 36: Adjusting The Ringer, Earpiece And Speaker Volume

    Adjusting the Ringer, Earpiece and Speaker Volume Adjusting the Ringer Volume You can choose from four ringer volume settings (off, low, medium, and high) separately on each handset or the base. With the phone in standby, press VOLUME on the base. The handset or base sounds the ringer at that level. on the handset or VOLUME louder.
  • Page 37: Adjusting The Audio Tone

    Note: The handset earpiece and the handset speaker have separate volume settings. Base Speaker: You can choose from ten volume levels for the base speaker when the answering system announces or plays a message. To adjust the base speaker volume, press VOLUME VOLUME (to make it softer).
  • Page 38: Using Hold, Conference And Transfer

    Using Hold, Conference and Transfer Placing a Call on Hold During a call, press CLEAR/INT’COM to place the caller on hold. If you leave a caller on hold for more than ten seconds, the display screen will read, Line On Hold. To return to the party on hold, press TALK/FLASH or Notes: •...
  • Page 39: Answering A Transferred Call

    When another handset accepts the transferred call, you will be disconnected. If you want to rejoin the call, press TALK/FLASH or again. Answering a transferred call When a handset receives a call transfer, it sounds a paging tone; handsets also show the ID of the handset that is paging.
  • Page 40: Using Special Features

    Using Special Features Privacy Mode Privacy mode prevents other handsets (that are connected to the same base) from interrupting your call. As long as your handset is in privacy mode, other handsets can’t join your call or make any calls of their own: their displays will show UNAVAILABLE.
  • Page 41: Using The Intercom

    Using the Intercom You can use the intercom to talk to another handset without using the phone line. The handsets must be currently connected to the same base (see page 15). Making an intercom page With the phone in standby, press CLEAR/INT’COM. to select the handset you want to talk with, and then press MENU/SELECT.
  • Page 42: Answering An Intercom Page

    Answering an intercom page When the intercom page tone sounds, the display will show the ID of the handset that is paging. Press TALK/FLASH or CLEAR/INT’COM. Note: If AutoTalk is on, the handset will automatically answer the page when you pick up the handset from the cradle.
  • Page 43: Setting Up The Answering System

    Setting Up the Answering System You can set up your answering system’s features from the handset. Only one handset at a time can access the answering system menus. Note: If you have multiple bases, select the base with answering system you want to access (see page 15). Recording a Personal Greeting Your answering system comes with a pre-recorded outgoing message or greeting that plays when you receive a call: “Hello, no one is available to take your call.
  • Page 44: Deleting Your Personal Greeting

    To keep this greeting: To switch to the other greeting: Each time you press 6, the system switches between the pre-recorded and the personal greeting. The last greeting you hear is used as the current greeting. Deleting Your Personal Greeting You can delete your personal greeting from the base.
  • Page 45: Setting The Number Of Rings

    Setting the Number of Rings The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after six, nine or twelve rings. If you enable the Toll Saver (TS) setting, the answering system picks up after two rings if you have new messages, and after four rings if there are none.
  • Page 46: Activating The Message Alert

    Activating the Message Alert The message alert feature sounds a short alert tone every fi fteen seconds whenever you have a new message. To turn on the message alert: Press MENU/SELECT. Select the Ans. Setup menu, and then the Mesasge Alert submenu. Move the cursor to select On or Off.
  • Page 47: Using The Answering System

    Using the Answering System Turning Your Answering System On and Off From the base With the phone in standby, press ANSWER ON/OFF. The system announces “Answering System is on” and plays the current greeting. Turning On The message counter LED displays the number of messages stored in memory.
  • Page 48: Remote Operation From The Handset

    Remote Operation from the Handset You can operate your answering system from the handset whenever the phone is in standby. • Press /MUTE to start remote operation. • During remote operation, the phone beeps to let you know it’s waiting for your next command. •...
  • Page 49: Reviewing Messages

    Reviewing Messages The message counter LED on the base displays the number of messages stored in memory. When you have new messages (that you have not listened to yet), the message counter LED on the base and the new message LED on the handset fl...
  • Page 50: Screening Calls

    Screening Calls From the base • While the system is taking the message, simply listen to the caller over the base speaker. (You need to activate the base call screen feature in advance. See page 46.) • To mute the call screen and allow the caller to continue leaving the message, press Turning Off the Message Alert Tone When all new messages are played back, the message alert tone will automatically deactivate.
  • Page 51 To operate from a remote location, use any touch-tone telephone, and follow these steps: Call your telephone number and wait for the system to answer. If the answering system is off, it will answer after about fi fteen rings and sounds a series of beeps. During the greeting or the beeps (if answering system is off), press # and enter your security code/PIN within two seconds.
  • Page 52: Wall Mounting The Base

    Wall Mounting the Base This phone can be mounted on any standard telephone wall plate using an optional wall-mount bracket. You can purchase a wall-mount bracket by visiting www.uniden.com.au for Australian models and www.uniden.co.nz for New Zealand models for customer support.
  • Page 53 Place the mounting slots over the pins on the wall plate. Slide the base down to lock it into place. Removing the wall-mount bracket At the bottom of the base, pinch the two "nose" of the wall-mount bracket as shown, and then slide the bracket away from the base.
  • Page 54: Maintenance

    Maintenance Specifi cations Operating temperature AC adapter Battery pack Notes: • Use only the supplied AC adapters. • Be sure to use the proper adapter for the base and any chargers. • Do not place the power cord where it creates a trip hazard or where it could become chafed and create a fi re or electrical hazard.
  • Page 55: Low Battery Alert

    Doing so may discolor the surface of the telephone and damage the fi nish. Battery replacement and handling With average use, your phone’s battery should last approximately one year. To order replacement batteries, please contact Uniden’s Parts Department. The contact information is listed on the back cover page. Caution: •...
  • Page 56: Troubleshooting

    Common Issues If your phone is not performing to your expectations, please try these simple steps fi rst. If these steps do not solve your problem, please visit www.uniden.com.au for Australian models and www.uniden.co.nz for New Zealand models for customer support.
  • Page 57 When you have this problem... • A handset says Unavailable. • • The phone keeps ringing • when I answer on an extension. • No handsets will display any • Caller ID information. • Caller ID displays briefl y and •...
  • Page 58 When you have this problem... • I can’t get two handsets to • talk to an outside caller. • The answering system does • not work. • • The answering system does not record any messages. • The answering system doesn’t say what time •...
  • Page 59: Weak Or Hard To Hear Audio

    Weak or Hard to Hear Audio If the caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak. •...
  • Page 60: Installing A Telephone Line Fi Lter Or Dsl Fi Lter

    “Handset #4” but you only have two handsets.) • When you are instructed to by one of Uniden’s call center representatives. Select the base you want to de-register the handset from (see Selecting the base on page 15). Press and hold END and # for more than fi ve seconds. Select Deregister HS.
  • Page 61: Resetting The Handset Without The Base

    When the base information is deleted, the handset displays Handset not registered-place handset on base to register. See your Owner’s Manual for help. Re-register the handset to the base (see Registering accessory handsets on page 13). If the handset cannot contact the base, it will display Searching. Make sure the handset is in range of the base and the base is connected to power;...
  • Page 62: Changing The Line Mode For Multiple Extensions

    Changing the Line Mode for Multiple Extensions Line mode refers to the method that telephones use to signal each other that an extension is in use. Customer service may recommend changing the line mode if you have any of the following problems: •...
  • Page 63: Liquid Damage

    CAUTION: DO NOT use a microwave oven to speed up the drying process. This will cause permanent damage to the handset, base and the microwave oven. After following these steps, if your cordless telephone does not work, please visit www.uniden.com.au for Australian models and www.uniden.co.nz for New Zealand models for customer support.
  • Page 64: Precautions

    Before you read anything else, please observe the following: Warning! Uniden Australia Pty Ltd and Uniden NZ Ltd DO NOT represent this unit to be waterproof. To reduce the risk of fi re, electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture.
  • Page 65: Index

    Index Accessory handsets ... 13 Answering calls... 31 Answering system Reviewing messages ... 49 Setting up ... 43 Turning on/off ... 47 When away from home ... 50 Any key answer ... 30 Audio tone ... 37 AutoTalk ... 30 Banner ...
  • Page 66 Mute Microphone... 42 Ringer ... 36 Name Tag ... 24 Noise ... 59 Out of range... 62 Personal identifi cation number (PIN) ... 50 Personal ring ... 24 Phonebook ... 25 Copying entries ... 28 Creating new entries ... 25 Deleting entries ...
  • Page 67: Remote Operation Card

    Remote Operation Card REMOTE OPERATION CARD Remote access away from home 1. Call your phone number from a touch-tone phone. 2. During the outgoing message, press # and enter your PIN code. The answering system announces the number of messages stored in memory and the voice prompts.
  • Page 68 C U T Task Repeat a Message Play Incoming Messages Skip a Message Delete a Message Stop Operation Answering System On Answering System Off Help C U T Task Repeat a Message Play Incoming Messages Skip a Message Delete a Message Stop Operation Answering System On Answering System Off...
  • Page 69 Memo DECT 2035+1 OM.indb 69 DECT 2035+1 OM.indb 69 15/7/08 12:00:52 PM 15/7/08 12:00:52 PM...
  • Page 70 Memo DECT 2035+1 OM.indb 70 DECT 2035+1 OM.indb 70 15/7/08 12:00:52 PM 15/7/08 12:00:52 PM...
  • Page 71: One-Year Limited Warranty

    Warranty only available in original country of purchase. ELEMENT OF WARRANTY : Uniden warrants to the original retail owner for the duration of this warranty, its DECT2035, DECT2035+1 and DECT 2035+2 CORDLESS PHONE (herein after referred to as the Product), to be free from defects in materials and craftsmanship with only the limitations or exclusions set out below.
  • Page 72 © 2008 Uniden Australia Pty Limited/Uniden New Zealand Limited DECT 2035+1 OM.indb 72 DECT 2035+1 OM.indb 72 Printed in China UCZZ01556BZ(0) 15/7/08 12:00:53 PM 15/7/08 12:00:53 PM...

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