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Troubleshooting
If your TRU 341 cordless telephone is not performing to your expectations, please tr y these simple
steps. If you are still unable to resolve the problems, contact your place of purchase or call
customer service at (800) 297-1023.
C C a a u u t t i i o o n n : Do not attempt to service this unit yourself. Servicing must be performed by qualified personnel.
Problem
T T h h e e s s t t a a t t u u s s L L E E D D w w o o n n ´ ´ t t c c o o m m e e • Make sure the AC adapter is plugged into the base and wall outlet.
o o n n w w h h e e n n h h a a n n d d s s e e t t i i s s p p l l a a c c e e d d
i i n n b b a a s s e e
T T h h e e a a u u d d i i o o s s o o u u n n d d s s w w e e a a k k
a a n n d d / / o o r r s s c c r r a a t t c c h h y y
C C a a n n ´ ´ t t m m a a k k e e o o r r r r e e c c e e i i v v e e c c a a l l l l s s • Check both ends of the telephone line cord.
H H a a n n d d s s e e t t d d o o e e s s n n ´ ´ t t r r i i n n g g
o o r r r r e e c c e e i i v v e e a a p p a a g g e e
S S e e v v e e r r e e n n o o i i s s e e i i n n t t e e r r f f e e r r e e n n c c e e
• Make sure the handset is properly seated in the base.
• Make sure the rechargeable batter y pack is properly connected in the handset.
• Make sure that the charging contacts on the handset and on the base are clean.
• Make sure that the base antenna is in the ver tical position.
• Interference may be caused by other electronic equipment such as T Vs, computers,
microwave ovens, etc.
• You may have gone too far from the base.
• Press c c h h a a n n n n e e l l to help eliminate background noise.
• Make sure the AC adapter is plugged into the base and a wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the security code by placing the handset back on the base for a few seconds.
The s s t t a a t t u u s s LED will blink indicating that the phone has been reset.
• The nickel-cadmium batter y pack may be weak.
• Charge the batter y for 15 hours.
• The handset may be too far away from the base.
• Place the base away from appliances or metal objects.
• Reset the security code by placing the handset back on the base for a few seconds.
The s s t t a a t t u u s s LED will blink indicating that the phone has been reset.
• Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
• Move to another location or turn of f the source of interference.
Suggestion
T R O U B L E S H O O T I N G
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