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F
REQUENTLY ASKED
Why is my smoker not heating?
Make sure you are following the operating instruction properly, and timely. Delayed input into the controller can cause it to time
out. If you are still having issue with the element not heating, you may require a replacement, and need to contact Masterbuilt
Customer Service.
Do Long Cooking Sessions cause the element to burn out?
Not under normal household use.
Can I used my smoker in a garage or screen room?
We recommend to only use outdoors where it is well ventilated. The burning of the wood chips gives off carbon monoxide, which
has no odor and can cause death.
Can I use my smoker in the rain?
The smoker is electrical and should not be used in any inclement weather such as rain, snow, hail or storm of any type. The
smoker should not be exposed to moisture, so to protect it from electrical shock.
How do I use my meat probe?
Insert the meat probe into the thickest part of the meat when first placing it into the smoker. To read the temperature of your meat,
press the meat probe button. When removing the probe, use a oven mitt, and pull from end of probe stick. Never pull probe out by
wire.
Why is my meat turning out dry?
Make sure you are adding water to the water bowl when placing meat into the smoker. For more tender meat, you can double
wrap the meat in foil ½ way through the cooking time.
Why don't I have a good smoke ring?
For a more defined smoke ring, add wood chips (1/2 cup every 45 minutes – 1 hour) throughout entire cooking time.
Q
UESTIONS
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