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Speech Transfer System Dual Speaker Pod System - STS-K070 Speaker and Microphone Pod System - STS-K071 Speaker Pod and Screen Mounted Microphone System - STS-K072 Installation & User Guide June 2020...
Contents Product Overview Components Installation Instructions Amplifier Installation Speaker & Microphone Installation Amplifier Setup Using the System Troubleshooting Contacta has a policy of continuous product development, and therefore small specification changes may not be reflected in this manual. Images, labels, packaging, accessories and product colours are subject to change without notice.
Product Overview Speech transfer systems provide assistance for clear communication where normal speech is impaired by use of glass, a security screen or other similar barriers. Components General Components 1. Installation and User Manual 2. Amplifier 3. IEC Lead 4. Power Supply Fixing Kit: •...
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Speaker and Microphone Kits Dual Speaker Pod - STS-K070 (For installation see page 6) 1. Speaker Pod x 2 2. Mouse Microphone x 2 Speaker and Microphone Pod - STS-K071 (For installation see page 6) 1. Speaker Pod 2. Mouse Microphone...
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Speaker Pod and Screen Mounted Microphone - STS-K072 (For installation see page 6) 1. Staff Pod 2. Speaker Pod 3. Screen Mounted Microphone with Bent Stem...
Installation Instructions We recommend that installation is carried out by a qualified engineer, adhering to relevant standards. Check the contents of the box to familiarise yourself with the components. The staff microphone and amplifier should be installed on the staff side of the counter. The customer speaker and microphone kits should be installed on the customer side of the counter. Follow all relevant instructions in the following order: 1. Amplifier Installation (see page 7). 2. Microphone & Speaker Kit Installation (see page 8). 3. Amplifier Setup (see page 12). 4. Using the System (see page 14). Recommended Tools A basic toolkit recommended to install the system will include: • Screwdrivers (Flat or Blade 2.5mm • Tape Measure and Phillips Head PH2) •...
Amplifier Installation Fixing points Amplifier Installation 1. Place the amplifier under the staff counter, ensuring that it will not obstruct staff when they are sitting. 2. Mark the four fixing points for the amplifier under the counter. 3. Drill and fix the amplifier in place using the supplied screws. 4. Install the amplifier’s power supply close to a power socket outlet using the supplied mounting bracket and fixing screws. Amplifier Connections After all relevant components have been installed, connect all green plugs to the sockets at the rear of the amplifier following the layout detailed below. Power input connection Use power supply through ground supply only Staff microphone connection Hearing loop aerial Customer speaker connection...
Microphone & Speaker Installation Dual Speaker Pod - STS-K070 1. Place a speaker pod on the customer side of the counter top, ensuring it does not cause an obstruction. 2. Place a mouse microphone on the customer side of the counter top, ensuring it does not cause an obstruction and is as close to customers as possible. It should ideally be no more than 300mm away from a staff...
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Speaker and Microphone Pod - STS-K071 1. Place the staff pod on the staff side of the counter top, ensuring it does not cause an obstruction and is as close to staff as possible. It should ideally be no more than 300mm away from a staff member. 2. Place the speaker pod on the customer side of the counter top, ensuring it does not cause an obstruction. 3. Place the mouse microphone on the customer side of the counter top, ensuring it does not cause an obstruction and is as close to customers as possible.
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Speaker Pod and Screen Mounted Microphone - STS-K072 1. Position the screen mounted microphone stem’s on the customer side of the counter top. 2. Mark the 2 fixing points and 1 cable route ready for drilling (see the diagram below). 3. Drill pilot holes for the fixings and a cable hole if neccesary. 4. Feed wiring through the cable hole back to the amplifier and fix the microphone in place using the supplied screws. 5. Fix the microphone head to the screen using the double-sided pad supplied. 6. Place the staff pod on the staff side of the counter top, ensuring it does not cause an obstruction and is as close to staff as possible. It should ideally be no more than 300mm away from a staff member. 7. Place the speaker pod on the customer side of the counter top, ensuring it does not cause an obstruction.
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10. If fixing the pods to a surface, remove the top of the pods to gain access to the fixing points. Mark the two fixing points on both the bottom of the speaker pod and staff pod. Then mark two cable holes to be drilled, one for both the customer side and the staff side. 11. Ensure there will be access to retrieve the cables then drill the holes. 12. Fix the pods to their respective counters. 13. Feed the pods’ wires through the cable management holes. 14. Route all cabling neatly to the amplifier location on the staff side.
Amplifier Setup Our amplifier provides full open duplex communication and is compatible with all of our speech transfer systems. It features individual displays for staff or customer adjustments and individual fault lights for easy fault diagnosis. Overview of Front Panel Buttons Volume In Volume Out Increase and decrease Increase and decrease S t a t u s V o l I n V o l O u t S T S - A 3 1 On/Off S t a t u s V o l I n...
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Setup Areas Whilst in engineers mode, there are 3 editable setup areas. You will always enter setup area 1 first. The green Volume In LED bar will flash to indicate which setup area you are in. Setup Area 1: Maximum Volume Adjustment (LED 1 flashes) Increase maximum Increase maximum customer volume level staff volume level Decrease maximum Decrease maximum customer volume level staff volume level Setup Area 2: Ducking Adjustment (LED 2 flashes) Increase Ducking on ducking level (Vol Out LED 1 illuminates) Decrease...
Using the System When powered and in normal operational mode the amplifier will display Volume In LED 1 as steady green. When the amplifier is switched off using the On/Off button, audio is muted and LEDs are not illuminated; press any button to turn the amplifier on again. To adjust the staff volume level: • Press and hold the Volume In (+) or (-) buttons to increase or decrease the level. The corresponding LED bar will show the volume setting. To adjust the customer volume level: •...
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Factory Default Settings To return the amplifier the factory default settings: 1. Unplug the power supply and then reconnect it. 2. Press the On/Off button and Volume In (-) button together, then release. 3. The Volume In LED bar will have all LEDs illuminated, while the Volume Out LED bar will display the firmware revision number in a fixed pattern of LEDs. This indicates that default settings have been restored.
2) Microphone positioned too close 2) Move the microphone to a to speaker. location further from the speaker. 1) Ambient noise in area is too high. 1) Switch off any air con systems, Unit does not desktop fans and or computers to go into power reduce ambient noise. saving mode. If no action is successful please seek assistance from your distributor or a Contacta installer.
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Contact your local distributor for further information. www.contacta.co.uk...
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