Related Manuals for Contacta STS-K015
Summary of Contents for Contacta STS-K015
- Page 1 Speech Transfer Systems STS-K015, STS-K062, STS-K058 Installation & User Guide April 2020 v1.0...
- Page 2 Important Safety Instructions Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- Page 3 Safety Precautions Thank you for purchasing this system. Before using, please read the following guide to ensure correct usage. After reading, store this guide in a safe place for future reference. Incorrect handling of this product could possibly result in personal injury or physical damage.
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Page 4: Table Of Contents
Connections Amplifier Setup Using the System Troubleshooting Contacta has a policy of continuous product development, and therefore small specification changes may not be reflected in this manual. Images, labels, packaging, accessories and product colours are subject to change without notice. -
Page 5: Product Overview
Product Overview Speech transfer systems provide assistance for clear communication where normal speech is impaired by use of glass, a security screen or other similar barriers. There is also a hearing loop facility included which provides additional assistance for hearing device wearers. Components 1. -
Page 6: Tools Required
Tools Required Your basic toolkit will include: • Screwdrivers (Flat or Blade 2.5mm • Pliers and Phillips Head PH2) • Tape Measure • Battery or Mains Drill • Pencil or Marker Pen • Drillbits: 2mm, 3mm, 5mm and 7mm • Torch •... -
Page 7: Installation Instructions Sts-K015
Installation Instructions STS-K015 Install the Staff Microphone, Amplifier, Overhead Loudspeakers, Bridge Bar Unit and Surface Mic in the order described below. If you have followed the steps closely and the system is not functioning as intended, consult Troubleshooting on page 21. - Page 8 6. Install the overhead loudspeakers: a. Find a location on the staff side directly above the pass-through tray. Ensure there is sufficient Fixing space and there is no glass behind points where you want to drill. b. Check the cable route to the amplifier situated under the counter. Ensure access through the counter top and suitable cable length.
- Page 9 Under-Counter Hearing Loop Aerial Installation The aerial should be fixed under the desk-top or counter centrally on the customer side, one half mounted horizontally under the counter and the other half mounted vertically, facing the customer (as in the first scenario below). Position the aerial under the counter using either the provided P-clips or another fixing method of your choice.
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Page 10: Installation Instructions Sts-K062
Installation Instructions STS-K062 Staff Microphone, Amplifier and Overhead Loudspeaker Place the staff microphone on the staff side of the counter/checkout, ensuring that it does not cause an obstruction and is as close to staff as possible. 2. Place the amplifier under the staff counter/checkout, ensuring that it will not obstruct staff when they are sitting. - Page 11 d. Drill pilot holes and attach the loudspeaker bracket assembly using supplied screws. e. Route the cable from the loudspeaker back to the amplifier in a neat and tidy fashion, using cable containment where required. Repeat the above steps on the customer side of the counter. Note If you are fitting the overhead speakers back to back on a perspex screen you will need to drill through the perspex.
- Page 12 Anti Vandal Microphone Install the microphone to the screen, this should be installed centrally under the overhead speaker Use the double side pads on the back of the microphone head and the back of D-shaped bracket at the base of the microphone stem. 3.
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Page 13: Installation Instructions Sts-K058
Installation Instructions STS-K058 Install the Staff Loudspeaker unit, Amplifier and Bent Vandal-Proof Microphone in the order described below. If you have followed the steps closely and the system is not functioning as intended, consult Troubleshooting on page 21. Staff Loud Speaker Unit and Amplifier Place the Staff Loudspeaker Unit on the staff side of the counter top, ensuring that it does not cause an obstruction and is as close to staff as possible. - Page 14 6. Install the Surface Mounted Speaker: • Place the speaker pods on the customer side of the counter top. • Disassemble the speaker pods by undoing the screws and removing the housing. • Place the mounting brackets next to the pass-through tray/opening, at least 2-3mm away from the screen.
- Page 15 Anti Vandal Microphone Position the microphone stem on the customer side of the counter top. 2. Mark the 2 fixing points and 1 cable route ready for drilling. 3. Drill pilot holes for the fixings and a cable hole. 4. Feed wiring through the cable hole back to the amplifier and fix the microphone in place using the supplied screws.
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Page 16: Connections
Connections Trim the cables if necessary (apart from the power supply) to the required length for connection to the back of the amplifier. Bare approximately 6mm of the cable ends for connection to the 2 pin plugs (see diagram below). Rear Amplifier Connections Connect all green plugs to the back of the amplifier, observing the correct locations printed about the sockets (see below diagram). -
Page 17: Amplifier Setup
Amplifier Setup Our amplifier provides full open duplex communication and is compatible with all of our speech transfer systems. It features individual displays for staff or customer adjustments and individual fault lights for easy fault diagnosis. Overview of Front Panel Buttons Volume In Volume Out Increase and decrease... - Page 18 Setup Areas Whilst in engineers mode, there are 3 editable setup areas. You will always enter setup area 1 first. The green Volume In LED bar will flash to indicate which setup area you are in. Setup Area 1: Maximum Volume Adjustment (LED 1 flashes) Increase maximum Increase maximum customer volume level...
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Page 19: Using The System
Using the System When powered and in normal operational mode the amplifier will display Volume In LED 1 as steady green. When the amplifier is switched off using the On/Off button, audio is muted and LEDs are not illuminated; press any button to turn the amplifier on again. To adjust the staff volume level: Press and hold the Volume In (+) or (-) buttons to increase or decrease the level. - Page 20 Fault Diagnosis LEDs • Volume In LED 8 will stay red if there is a fault with the staff microphone. • Volume Out LED 8 will stay red if there is a fault with the customer microphone. • Volume In LED 8 will flash red if there is a fault with the loop (i.e.
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Page 21: Troubleshooting
1) Switch off any air con systems, desktop 1) Ambient noise in area is too high. Unit does not go fans and or computers to reduce ambient into power saving noise. mode. If no action is successful please seek assistance from your distributor or a Contacta installer. - Page 22 Contact your local distributor for further information. www.contacta.co.uk...
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