Brother Business Smart Plus Series Problem Solving

Description of Problem 100000040127
What is Easy Receive and how does it work?
Description of Solution 200000051071
About Easy Receive
Easy Receive is a feature that allows your Brother machine to receive a fax even if you answer it
by lifting the handset of an external telephone that is connected to the Brother machine's EXT jack
or the handset of an extension telephone that shares the line with the Brother machine.
- If Easy Receive is On, the machine will automatically receive a fax, even if you answer it
by lifting the handset of an external telephone that is connected to the Brother machine's EXT
jack or an extension telephone that is on the same line as the Brother machine.
After lifting the telephone's handset, wait until the Brother machine's Touchscreen reads
"Receiving" or you hear a clicking sound over the phone, and then hang up. The machine
will do the rest.
- If Easy Receive is Off and you answer an incoming fax by lifting the handset of an external
telephone that is connected to the Brother machine's EXT jack, press FAX START on the
Brother machine, and then press RECEIVE on the Brother machine to receive the fax.
- If Easy Receive is Off and you answer an incoming fax by lifting the handset of an
extension telephone that shares the line with the Brother machine, press *, 5, 1 on the
telephone to receive the fax.
Programming Easy Receive
To change your Brother machine's Easy Receive setting, follow these steps:
1. Press .
2. Press
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