Product Specific Problems; Universal Serial Bus (Usb) Specific Problems - Dell P2210 SFF AIO User Manual

Synchronization Problems Screen is scrambled or appears
torn
Safety Related Issues Visible signs of smoke or
sparks
Intermittent Problems Monitor malfunctions on & off
Missing Color Picture missing color
Wrong Color Picture color not good
Image retention from a static Faint shadow from the static
image left on the monitor for a image displayed appears on
long period of time the screen

Product Specific Problems

Specific Symptoms
Screen image is too small Image is centered on screen,
but does not fill entire viewing
area
Cannot adjust the monitor with OSD does not appear on the
the buttons on the front panel screen
No Input Signal when user No picture, the LED light is
controls are pressed
green. When you press
anyone of buttons except the
power button,the message
"No S-Video input signal", or
"No Composite input signal", or
"No Component input signal"
appears
The picture does not fill the The picture cannot fill the
entire screen. height or width of the screen
NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms
USB interface is not working USB peripherals are not
working
High Speed USB 2.0 interface is High Speed USB 2.0
slow. peripherals working slowly or
not working at all
Perform monitor self-test feature check and determine if these lines are also in self-test
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mode.
Check for bent or broken pins in the video cable connector.
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Run the built-in diagnostics.
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NOTE:
Reset the monitor to Factory Settings.
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Perform Auto Adjust via OSD.
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Adjust Phase and Pixel Clock controls via OSD.
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Perform monitor self-test feature check to determine if the scrambled screen appears in
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self-test mode.
Check for bent or broken pins in the video cable connector.
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Restart the computer in the safe mode.
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Do not perform any troubleshooting steps.
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Contact Dell immediately.
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Ensure that the video cable connecting the monitor to the computer is connected
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properly and is secure.
Reset the monitor to Factory Settings.
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Perform monitor self-test feature check to determine if the intermittent problem occurs in
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self-test mode.
Perform monitor self-test feature check.
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Ensure that the video cable connecting the monitor to the computer is connected
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properly and is secure.
Check for bent or broken pins in the video cable connector.
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Change the Color Setting Mode in the Color Settings OSD to Graphics or Video
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depending on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
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Settings OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
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Run the built-in diagnostics.
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Use the Power Management feature to turn off the monitor at all times when not in use
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(for more information, see
Alternatively, use a dynamically changing screensaver.
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What You Experience
Check the Scaling Ratio setting in Image Setting OSD
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Reset the monitor to Factory Settings.
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Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
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Check the signal source. Ensure the Computer is not in the power saving mode by
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moving the mouse or pressing any key on the keyboard.
Check to make sure Video Source to S-Video, Composite or Component is powered and
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playing video media.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if
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necessary.
Reset the computer or video player.
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Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
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screen.
Run the built-in diagnostics.
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What You Experience
Check that your monitor is turned ON.
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Reconnect the upstream cable to your computer.
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Reconnect the USB peripherals (downstream connector).
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Switch off and then turn on the monitor again.
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Reboot the computer.
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Some USB devices like external portable HDD require higher electric current; connect the
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device directly to the computer system.
Check that your computer is USB 2.0-capable.
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Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port
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is used.
Reconnect the upstream cable to your computer.
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Reconnect the USB peripherals (downstream connector).
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Reboot the computer.
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When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Power Management
Possible Solutions
Possible Solutions
Modes).