Before You Call
CONCERN
SOUND AND NOISE
Louder sound levels
whenever freezer is on.
Longer sound levels
when compressor
comes on.
Popping or cracking
sound when compres-
sor comes on.
Bubbling or
gurgling sound, like
water boiling.
Vibrating or
rattling noise.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms on
inside freezer walls.
WATER/MOISTURE/FROST OUTSIDE FREEZER
Moisture forms on
outside of freezer.
ODOR IN FREEZER
Odors in freezer
POTENTIAL CAUSE
• Modern freezers have
increased storage
capacity and more
stable temperatures.
They require a high
efficiency compressor.
• Freezer operates at
higher pressures dur-
ing the start of the
ON cycle.
• Metal parts un-
dergo expansion and
contraction, as in hot
water pipes.
• Refrigerant (used to cool
freezer) is circulating
throughout the system.
• Freezer is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or
weak. Freezer rocks
on floor when it is
moved slightly.
• Freezer is touching
the wall.
• Weather is hot
and humid, which
increases internal rate
of frost build-up.
• Lid may not be
seating properly.
• Lid is kept open too
long, or is opened
too frequently.
• Lid may not be seat-
ing properly, causing
the cold air from
inside the freezer to
meet warm moist air
from outside.
• Interior needs to
be cleaned.
• Foods with strong odors
are in the freezer.
COMMON SOLUTION
• This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
• This is normal. Sound will level off or disap-
pear as freezer continues to run.
• This is normal. Sound will level off or disap-
pear as freezer continues to run.
• This is normal.
• Level the unit. Refer to "Leveling" in the First
Steps Section.
• Ensure floor can adequately support freezer.
• Move freezer slightly. Refer to "Leveling" in the
First Steps Section after moving if necessary.
• This is normal.
• See "LID PROBLEMS" in Before You Call Section.
• Open the lid less often.
• See "LID PROBLEMS" in Before You
Call Section.
• Clean interior with sponge, warm water, and
baking soda.
• Cover the food tightly.
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