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FeelHEY HEY Bracelet Manual

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HEY Bracelet
Manual
04-2020

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Summary of Contents for FeelHEY HEY Bracelet

  • Page 1 HEY Bracelet Manual 04-2020...

  • Page 2: Table Of Contents

    Contents 1. GETTING STARTED ..........................3 2. WHAT’S IN THE BOX .......................... 4 3. WEARING YOUR HEY BRACELET ....................5 4. CHARGING YOUR HEY BRACELET ....................6 5. DOWNLOADING THE HEY APP ......................7 6. OPENING THE HEY APP FOR THE FIRST TIME ................8 6.1 HEY...

  • Page 3: Getting Started

    1. Getting started Welcome to FeelHEY; the best way to stay in touch with the people that you care about. In this document we will: • Help you set up your HEY account • Help you pair your HEY Bracelet to your smartphone •...

  • Page 4: What's In The Box

    2x Micro USB cable for charging in either black or white 1x Quick Start Guide The HEY bracelet single box contains: 1x HEY Bracelet in either black or white 1x Micro USB cable for charging in either black or white 1x Quick Start Guide...

  • Page 5: Wearing Your Hey Bracelet

    3. Wearing your HEY Bracelet Touches from your loved one feel the best when you wear your HEY Bracelet snugly around your wrist. HEY bracelet was designed to fit around wrists with a circumference of about 13,5cm to 20,5cm. If you experience any discomfort while wearing your HEY Bracelet remove the bracelet immediately.

  • Page 6: Charging Your Hey Bracelet

    12 hours. Thereafter, charging your HEY Bracelet will take approximately 30 minutes - 1 hour. Before using the Hey Bracelet for the first time, please charge it fully. A fully charged HEY Bracelet can last up to 1 week.

  • Page 7: Downloading The Hey App

    5. Downloading the HEY app HEY Bracelet works with the free HEY app on iOS and Android smartphones. If you have an iPhone, you can download the HEY app in the Apple App Store. If you have an Android smartphone you can download the HEY app in the Google Play Store.

  • Page 8: Opening The Hey App For The First Time

    HEY Account Setup 1. Tap ‘Get Started’. 2. You will be asked to charge your HEY bracelet for at least 30 minutes so that it has sufficient battery power to pair with your device. We recommend charging it fully for at least 12 hours the first time.
  • Page 9 - See 4. Charging your HEY Bracelet for instructions on how to charge your HEY bracelet. You can set a timer in the app to keep track of charging. You can toggle the timer on or off with the slider.

  • Page 10: Pair Your Hey Bracelet With Your Smartphone

    HEY app to send the verification email again. 9. The HEY app will confirm that your account has been verified. 10. Tap ‘continue’. - Your HEY account is now ready! 11. Pair your HEY Bracelet with your smartphone 12. Tap ‘Let’s connect’ FeelHey Hey Bracelet Manual 04-2020...
  • Page 11 13. You will be asked to charge your HEY bracelet for at least 30 min. We recommend charging it for at least 12 hours on the first charge See 4. Charging your HEY Bracelet. 14. Tap ‘Continue’ or tap ‘My bracelet is already charged’.
  • Page 12 FeelHey Hey Bracelet Manual 04-2020...

  • Page 13: Connect With A Loved One

    - If no HEY bracelets can be found, you can: a. Tap ‘Search again’ to search for available HEY bracelets. Note: make sure your HEY Bracelet is charged, that the USB cable is unplugged, and that your HEY Bracelet is near your phone.

  • Page 14: The Hey App Menu

    - The email address associated with your HEY account; - Timeline: tap to access your Timeline; - Bracelet: tap to access your HEY bracelet’s settings. In the Bracelet menu you can also pair and unpair a HEY bracelet; - Account: tap to access your account settings. In the Account menu you can also connect or disconnect with a loved one.
  • Page 15 4. You disconnected with …: you are disconnected from your loved one. 5. Sent touch: you have sent a touch to your loved one. 6. Received touch: you have received a touch from your loved one. FeelHey Hey Bracelet Manual 04-2020...

  • Page 16: Bracelet

    Bracelet In the Bracelet menu you can view your HEY bracelet’s battery status and test your bracelet. You can also pair or unpair a HEY bracelet and you can change your bracelet’s settings. Battery status Your HEY bracelet’s battery status is indicated at the top of the Bracelet menu.
  • Page 17 Test touches are not logged in your Timeline. Pair and unpair a HEY Bracelet You can pair a HEY Bracelet to your device if you have not yet done so: 1. Tap ‘Search for HEY’ to search for an available HEY bracelet.
  • Page 18 2. If there is a new firmware update available, connect your HEY bracelet to a charger and tap ‘Install update’. Tap ‘Not now…’ to dismiss the update. Note: that updating your firmware can take about 5 minutes. FeelHey Hey Bracelet Manual 04-2020...

  • Page 19: Account

    - The HEY app needs to have permission to access the pictures stored on your phone. - You need to be connected to someone to be able to assign a picture to them. - Pictures are not sent through the Internet but remain on your device. FeelHey Hey Bracelet Manual 04-2020...
  • Page 20 Tap ‘Connect!’ to accept an invitation or tap ‘No thanks’ to decline an invitation. Send touches If you are connected to a loved one and you have a HEY bracelet paired with your smartphone, you can tap the ‘Send touch’ button to send a touch. Profile Here you can update your profile information: - Tap the first text box to change your first name.
  • Page 21 ‘Sign in’ when opening the HEY app. Enter your email address and the accompanying password and either tap the ‘return’ key on the on-screen keyboard or tap ‘Sign in’. - Forgot your password? Tap ‘Forgot your password? FeelHey Hey Bracelet Manual 04-2020...

  • Page 22: Sending And Receiving Touches

    (see 6.3 Connect with a loved one). To send a touch place your hand over the top part of your HEY bracelet so that the entire top part is covered. Your touch will be sent to your loved one! To receive a touch, make sure that the ‘send &...

  • Page 23: Troubleshooting Your Hey Bracelet

    Plug your HEY bracelet into the charger, wait a few second, and unplug it. This will restart your bracelet. I can see my HEY bracelet in the app but when I try to pair pairing fails. For all Bluetooth devices pairing can sometimes fail. Try to pair again with your HEY bracelet if it doesn’t work for the first time.
  • Page 24 Make sure that your HEY bracelet is sufficiently charged (see 4. Charging your HEY bracelet). Make sure to cover the entire top part of your HEY bracelet when sending a touch. Go to the HEY app Bracelet menu and unpair your bracelet. Pair your bracelet again (see 6.2 Pair your HEY bracelet with your...
  • Page 25 Remove the app from your device (see your device’s manual on how to do this), reinstall and relaunch the app. You may need to log in to your HEY account again. FeelHey Hey Bracelet Manual 04-2020...

  • Page 26: Regulatory And Safety Notices

    Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FeelHey Hey Bracelet Manual 04-2020...
  • Page 27 This device complies with FCC part 15 FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2. This device must accept any interference received, including interference that may cause undesired operation FCC ID: 2APQE-HEYBR1 FeelHey Hey Bracelet Manual 04-2020...
  • Page 28 à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante. IC: 23849-HEYBR1 FeelHey Hey Bracelet Manual 04-2020...
  • Page 29 Por la presente, House of Haptics BV declara que el tipo de dispositivo de radio Modelo HEYBR1 cumple con la Directiva 2014/53/UE. El texto completo de la declaración de conformidad de la UE está disponible en la siguiente dirección de Internet: http://www.feelhey.com FeelHey Hey Bracelet Manual 04-2020...
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