Bosch TASSIMO my way 2 TAS65 Series Instruction Manual page 16

Troubleshooting
Problem
The brewing unit
cannot be closed.
The brewing unit
cannot be opened.
Fill water tank R
lights up.
Fill water tank R lights
up even though there
is enough water in the
water tank.
Fill water tank R
and Descale Q
are flashing simulta­
neously and it is not
possible to prepare
drinks.
Descale Q lights up
or starts flashing.
Descale Q lights up
or starts flashing even
though decalcified
water has been used.
The quality of
the crema has
deteriorated.
en 12
Cause
The piercing unit
and/or the T DISC
support have not been
correctly inserted.
The T DISC has
not been correctly
inserted.
The brewing unit is not
closed properly.
The brewing unit is
still locked.
There is not enough
water in the water
tank.
The float in the water
tank is stuck.
The water tank is not
inserted correctly.
There is a fault on the
machine.
The appliance needs
to be descaled.
Even decalcified water
contains low amounts
of calcium carbonate.
The beverage outlet is
sticky or dirty.
Build­up of limescale
in the appliance.
Solution
Press the piercing unit into its holder using
both thumbs and check the position of the
T DISC support.
Replace the damaged T DISC with a new one.
Place the T DISC with the printed side facing
downwards so that the tab is resting in the
intended slot.
Clean the brewing unit with a soft, damp cloth,
paying particular attention to the lid area.
Press the lid down until it audibly clicks into
place.
Only open the brewing unit when the status
display Y has stopped flashing and remains lit
continuously.
Unplug the mains plug. If the brewing unit stays
locked, contact the TASSIMO careline.
Fill the tank with cold, fresh water as far as the
max mark. Reinsert the water tank.
Clean the water tank and free the float.
Check that the water tank is correctly inserted.
Unplug the mains plug. Please contact the
TASSIMO careline.
Descale the appliance. Please refer here to the
section Descaling.
Descale the appliance. Please refer here to the
section Descaling.
Clean the beverage outlet. Please refer here to
the section Cleaning.
Clean the brewing unit with the orange S ervice
T DISC. Please refer here to the section
Cleaning.
Descale the appliance. Please refer here to the
section Descaling.