Troubleshooting; Frequently Asked Questions - SOL Republic Soundtrack Pro Instruction Booklet

TROUBLESHOOTING

Having issues with your headphones? Try working through the steps below.
1. Make sure your headphones are charged.
2. Turn off Bluetooth on your device.
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3. Press and hold power button on your headphones for 3 seconds to turn
them off.
4. Wait a few seconds and then press and hold the power button on your
headphones for 3 seconds to turn them back on.
5. Turn on Bluetooth on your device.
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6. Pair to "Soundtrack Pro ANC".

FREQUENTLY ASKED QUESTIONS

1. How long will my Soundtrack Pro ANC headphones take to
fully charge?
a. From 0%, your headphones will take approximately 3.5 hour to fully charge.
2. What should I do if my headphones are not working?
a. Be sure the headphones are fully charged. Then, complete a factory reset.
You can reset the headphones by pressing and holding the multi-function
button and volume up button at the same time for 3 seconds. Then follow
the instructions for pairing.
3. How long will the battery last?
a. The Soundtrack Pro ANC battery will last 32 hours, but this can vary
depending on volume levels and use.
4. What should I do if I have intermittent audio from the mic on
my headphones?
a. Make sure nothing is covering the mic on the headphones and make sure
you are not in a windy location. If this does not solve the issue, try another
phone call to make sure the issue is not isolated to one call.
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5. What happens if I do not pair my headphones?
a. If the headphones are powered on and not paired to a device, they will go
into standby mode and turn off after 3 minutes. To turn them on again, press
and hold the power button for 3 seconds.
CONTACT
Still have questions? We've got answers and we're standing by. Give us a shout,
we're here to help.
SUPPORT
The following is a set of resources to ensure you get the most out of your
SOL REPUBLIC product.
Web: SOLREPUBLIC.COM/SUPPORT
Twitter: @SOLREPUBLIC
Phone: +1.877.400.0310
Email: support@SOLREPUBLIC.com
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