Troubleshooting - SOL Republic AMPS User Manual

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• SOL REPUBLIC headphones are not intended for use while swimming,
bathing or showering. You should still take a shower though.
• If you purchased the Tracks HD, use the SOL REPUBLIC carrying case
• Keep your headphones clean and free of debris
• Do not tug on cable to disconnect plug from device
• Do not wrap headphones around device while it is still plugged in
as it puts unnecessary pressure on plug-cord connection

Troubleshooting

If you are experiencing issues with your headphones, please refer to the trouble-
shooting guidelines below. If the problem persists, visit SOLREPUBLIC.COM/
SUPPORT or contact us on Twitter (@SOLREPUBLIC).
TROUBLE SUGGESTIONS
There's no audio
Make sure your device's headphone jack is free of debris and that the headphone
plug is securely connected.
The treble and bass level is too high or too low
Check the EQ settings or audio enhancement features on your device and adjust
accordingly.
Sound is coming out of only one Sound Engine
Remove headphone cable from your device and reinsert, making sure the male
3.5mm cable is securely connected to the female 3.5mm jack.
Distorted sound
Play a couple different songs first to make sure the problem is not with your
device. Then, check the EQ settings on your device. If that doesn't work, make sure
5

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