Troubleshooting - Philips M2505 User Manual

9 Troubleshooting

Warning
• Never remove the casing of this device.
To keep the warranty valid, never try to repair the
system yourself. If you encounter problems when
using this device, check the following points before
requesting service. If the problem
remains unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
Philips, make sure that the device is nearby and the
model number and serial number are available.
No power
• Make sure that the AC power cord of the device is
connected properly.
• Make sure that there is power at the AC outlet.
• As a power-saving feature, the system switches off
automatically 15 minutes after track play reaches the
end and no control is operated.
No sound
• Adjust the volume.
No response from the unit
• Disconnect and reconnect the AC power plug, then
turn on the unit again.
• As a power-saving feature, the system switches off
automatically 15 minutes after track play reaches the
end and no control is operated.
Remote control does not work
• Before you press any function button, first select
the correct source with the remote control instead of
the main unit.
• Reduce the distance between the remote control
and the unit.
• Insert the battery with its polarities (+/– signs)
aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the sensor on
the front of the unit.
Poor radio reception
• Increase the distance between the unit
and your TV or other radiation sources.
• Fully extend the radio antenna.
• You may purchase a replacement antenna cable
with a L-shape plug on one end, as shown below.
12 EN
• Connect the L-shape plug to this product, and fit
the plug on the other end into your wall socket.
Music playback is unavailable on this unit
even after successful Bluetooth connection.
• The device cannot be used to play music
through this unit wirelessly.
The audio quality is poor after connection
with a Bluetooth-enabled device.
• The Bluetooth reception is poor. Move the device
closer to this unit or remove any obstacle between
them. Bluetooth cannot be connected with this unit.
• The device does not support the profiles required
for this unit.
• The Bluetooth function of the device is not enabled.
Refer to the user manual of the device to find out
how to enable the function.
• This unit is not in pairing mode.
• This unit is already connected with another
Bluetooth-enabled device. Disconnect that device
and then try again.
The paired mobile device connects and
disconnects constantly.
• The Bluetooth reception is poor. Move the device
closer to this unit or remove any obstacle between
them.
• Some mobile phones may connect and disconnect
constantly when you make or end calls. This does
not
indicate any malfunction of this unit.
• For some devices, the Bluetooth connection may be
deactivated automatically as a power-saving
feature.
This does not indicate any malfunction of this unit.
Timer does not work
• Set the clock correctly.
• Switch on the timer. Clock/timer setting erased
• Power has been interrupted or the power cord has
been disconnected.
• Reset the clock/timer.
Clock/timer setting erased
• Power has been interrupted or the power cord
has been disconnected.
• Reset the clock/timer.
How to keep clock display on or o in
standby?
• In standby, press and hold CLOCK to toggle
clock display on or o .