Lenovo DM120S Service Manual
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Lenovo DM120S Service Manual

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Service Guide for DM120S, DM240S, and
DM600S
Machine Types: 7Y58, 7Y59, and 7Y43

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Summary of Contents for Lenovo DM120S

  • Page 1 Service Guide for DM120S, DM240S, and DM600S Machine Types: 7Y58, 7Y59, and 7Y43...
  • Page 2 First Edition (September 2018) © Copyright Lenovo 2018. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-...

  • Page 3: Table Of Contents

    Contents Chapter 1. Hot-swapping a disk drive in a Chapter 6. Hot-swapping or DM240S or DM120S disk shelf..1 replacing an IOM12 module ..33 Chapter 2. Hot-swapping a disk Chapter 7.
  • Page 4 Service Guide for DM120S, DM240S, and DM600S...

  • Page 5: Chapter 1. Hot-Swapping A Disk Drive In A Dm240S Or Dm120S Disk Shelf

    Before you begin • The disk drive that you are installing must be supported by the DM240S or DM120S disk shelf. Lenovo Press • All other components in the system must be functioning properly; if not, contact technical support.
  • Page 6 Unpack the new disk drive, and set it on a level surface near the disk shelf.Save all packaging materials for use when returning the failed disk drive. Note: Lenovo requires that all returned disk drives be in a ESD-rated bag. Step 4.
  • Page 7 When you press the release button, the cam handle on the disk drive springs open partially. Note: Disk drives in a DM120S disk shelf are arranged horizontally with the release button located on the left of the disk drive face. Disk drives in a DM240S disk shelf are arranged vertically with the release button located at the top of the disk drive face.
  • Page 8 You need to reenable disk ownership automatic assignment on both controllers in an HA pair. Step 12. If you are instructed to return the failed part, follow all packaging instructions and use any packaging materials that are provided. Service Guide for DM120S, DM240S, and DM600S...

  • Page 9: Chapter 2. Hot-Swapping A Disk Drive In A Dm600S Disk Shelf

    You also avoid the possible prevention of disk partitioning because disk drives are not recognized. The DQP also notifies you of non-current disk drive firmware. © Copyright Lenovo 2018...
  • Page 10 • Best practice is to have the current versions of disk shelf (IOM) firmware and disk drive firmware on your system before adding new disk shelves, shelf FRU components, or SAS cables. Current versions of firmware can be found on the Lenovo Support Web site. Lenovo Data Center Support •...
  • Page 11 Unpack the new disk drive, and set it on a level surface near the disk shelf.Save all packaging materials for use when returning the failed disk drive. Note: Lenovo requires that all returned disk drives be in a ESD-rated bag. Step 4.
  • Page 12 Raise the cam handle on the new drive to vertical. Align the two raised buttons on each side of the drive carrier with the matching gap in the drive channel on the drive drawer. Service Guide for DM120S, DM240S, and DM600S...
  • Page 13 Raised button on the right side of the drive carrier Lower the drive straight down, and then rotate the cam handle down until the drive snaps into place under the orange release latch. Carefully push the drive drawer back into the enclosure. Attention: Possible loss of data access –...
  • Page 14 -autoassign on You need to reenable disk ownership automatic assignment on both controllers in an HA pair. Step 11. If you are instructed to return the failed part, follow all packaging instructions and use any packaging materials that are provided. Service Guide for DM120S, DM240S, and DM600S...

  • Page 15: Chapter 3. Hot-Swapping A Power Supply

    Chapter 3. Hot-swapping a power supply You can hot-swap a failed power supply in a DM600S, DM240S, or DM120S disk shelf—nondisruptively replace a power supply in a system that is powered on and serving data (I/O is in progress). When a power supply fails, the system logs a warning message to the system console indicating which power supply failed.
  • Page 16 Use the cam handle to slide the power supply out of the disk shelf.If you have a DM240S or DM120S disk shelf, as you remove the power supply, a flap swings into place to block the empty bay, helping to maintain air flow and cooling.
  • Page 17 Step 11. If you are instructed to return the failed part, follow all packaging instructions and use any packaging materials that are provided. Chapter 3 Hot-swapping a power supply...
  • Page 18 Service Guide for DM120S, DM240S, and DM600S...

  • Page 19: Chapter 4. Replacing A Fan Module In A Dm600S Disk Shelf

    You must replace the fan module that has its Attention LED on. Description Item LED name State Attention Solid amber The fan has a fault. Step 4. Press the orange tab to release the fan module handle. © Copyright Lenovo 2018...
  • Page 20 The LED goes off after this process is complete. Step 8. If you are instructed to return the failed part, follow all packaging instructions and use any packaging materials that are provided. Service Guide for DM120S, DM240S, and DM600S...

  • Page 21: Chapter 5. Replacing A Drive Drawer In A Dm600S Disk Shelf

    Attention: Possible hardware damage – To prevent electrostatic discharge damage to the drive shelf, use proper antistatic protection when handling drive shelf components. • Replacement drive drawer • Replacement left and right cable chains • Flashlight • Permanent marker Steps • “Removing the cable chains” on page 18 © Copyright Lenovo 2018...

  • Page 22: Removing The Cable Chains

    From the rear of the drive shelf, remove the right fan module, as follows: Press the orange tab to release the fan module handle.The figure shows the handle for the fan module extended and released from the orange tab on the left. Service Guide for DM120S, DM240S, and DM600S...
  • Page 23 fan module handle Using the handle, pull the fan module out of the drive shelf, and set it aside. Step 3. Manually determine which of the five cable chains to disconnect. The figure shows the right side of the drive shelf with the fan module removed. With the fan module removed, you can see the five cable chains and the vertical and horizontal connectors for each drawer.
  • Page 24 Using a flashlight, locate the orange ring on the end of the cable chain that is attached to the horizontal bracket in the enclosure. The figure shows the horizontal connector on the right and the cable chain disconnected and partially pulled out on the left side. Service Guide for DM120S, DM240S, and DM600S...
  • Page 25 Orange ring on horizontal bracket Cable chain Gently insert your finger into the orange ring.The figure shows the orange ring on the horizontal bracket being pushed down so that the rest of the cable chain can be pulled out of the enclosure.

  • Page 26: Removing A Drive Drawer

    Remove the drives from the drive drawer: Gently pull back the orange release latch that is visible on the center front of each drive. The following image shows the orange release latch for each of the drives. Service Guide for DM120S, DM240S, and DM600S...
  • Page 27 Raise the drive handle to vertical. Use the handle to lift the drive from the drive drawer. Place the drive on a flat, static-free surface and away from magnetic devices. Attention: Possible loss of data access – Magnetic fields can destroy all data on the drive and cause irreparable damage to the drive circuitry.

  • Page 28: Installing A Drive Drawer

    From the front of the drive shelf, shine a flashlight into the empty drawer slot, and locate the lock- out tumbler for that slot. The lock-out tumbler assembly is a safety feature that prevents you from being able to open more than one drive drawer at one time. Service Guide for DM120S, DM240S, and DM600S...
  • Page 29 Lock-out tumbler Drawer guide Step 2. Position the replacement drive drawer in front of the empty slot and slightly to the right of center. Positioning the drawer slightly to the right of center helps to ensure that the lock-out tumbler and the drawer guide are correctly engaged.
  • Page 30 Raised button on the right side of the drive. Lower the drive straight down, and then rotate the drive handle down until the drive snaps into place. Service Guide for DM120S, DM240S, and DM600S...

  • Page 31: Attaching The Cable Chains

    Repeat these substeps to reinstall all of the drives. Step 6. Slide the drawer back into the drive shelf by pushing it from the center and closing both levers. Attention: Risk of equipment malfunction – Make sure to completely close the drive drawer by pushing both levers.
  • Page 32 Callout Cable chain Connector Connects to Left Vertical Midplane Horizontal Drive drawer Service Guide for DM120S, DM240S, and DM600S...
  • Page 33 Callout Cable chain Connector Connects to Right Horizontal Drive drawer Vertical Midplane Step 1. Follow these steps to attach the left cable chain: Locate the horizontal and vertical connectors on the left cable chain and the corresponding horizontal and vertical brackets inside the enclosure. Align both cable chain connectors with their corresponding brackets.
  • Page 34 Attention: Risk of equipment malfunction — If the connectors are not latched, the cable chain might come loose during drawer operation. Step 2. Reinstall the left fan module. Step 3. Follow these steps to reattach the right cable chain: Service Guide for DM120S, DM240S, and DM600S...
  • Page 35 Locate the horizontal and vertical connectors on the cable chain and their corresponding horizontal and vertical brackets inside the enclosure. Align both cable chain connectors with their corresponding brackets. Slide the cable chain's horizontal connector under the guide rail on the horizontal bracket and push it in as far as it will go.
  • Page 36 Service Guide for DM120S, DM240S, and DM600S...

  • Page 37: Chapter 6. Hot-Swapping Or Replacing An Iom12 Module

    • Best practice is to have the current versions of disk shelf (IOM) firmware and disk drive firmware on your system before adding new disk shelves, shelf FRU components, or SAS cables. Current versions of firmware can be found on the Lenovo Support Web site. Lenovo Data Center Support •...
  • Page 38 Use the cam handle to slide the IOM12 module out of the disk shelf.If you have a DM240S or DM120S disk shelf, as you remove the power supply, a plastic flap swings into place to block the empty bay, helping to maintain air flow and cooling.
  • Page 39 If you have a... Then... Multipath HA, multipath, quad- Go to the next step. path HA, or quad-path configuration Step 13. Verify that the IOM12 module port links have been established.For each module port that you cabled, the LNK (green) LED illuminates when one or more of the four SAS lanes have established a link (with either an adapter or another disk shelf).
  • Page 40 Service Guide for DM120S, DM240S, and DM600S...

  • Page 41: Chapter 7. Hot-Removing Disk Shelves With Iom12 Modules

    ONTAP system. Information about the role of quorum and epsilon, and the procedure for reassigning epsilon to another node in a cluster can be found in the System Administration Reference. Find a System Administration Guide for your version of ONTAP 9 © Copyright Lenovo 2018...
  • Page 42 Note: A disk shelf has three location (blue) LEDs: one on the operator display panel and one on each IOM12 module. Location LEDs remain illuminated for 30 minutes. You can turn them off by entering the same command, but using the off option. Service Guide for DM120S, DM240S, and DM600S...
  • Page 43 Step 4. If you are removing an entire stack of disk shelves, complete the following substeps; otherwise, go to the next step: Remove all SAS cables on Path A for the enclosure that you are removing. Then reattach the SAS cables back to the upstream enclosure and ensure that you have connectivity back to all enclosures on Path A.
  • Page 44 • The IOM12 modules are arranged side-by-side as in a DM240S or DM120S disk shelf; if you have a DM600S, the IOM12 modules are arranged one above the other. • The stack in each example is cabled with standard shelf-to-shelf cabling, which is used in stacks cabled with multipath HA or multipath connectivity.You can infer the recabling if your stack is...
  • Page 45 The next step depends on the storage disk show -port command output: Step 7. If the output shows... Then... All disk drives in the stack are connected Go to the next step. through path A and path B except for the ones in the disk shelves you disconnected, which You successfully bypassed the disk shelves are only connected through path B...
  • Page 46 Service Guide for DM120S, DM240S, and DM600S...

  • Page 47: Chapter 8. Monitoring Disk Shelf Leds

    The LEDs on the disk shelf front operator display panel indicate whether your disk shelf is functioning normally or there are problems with the hardware. The following table describes the three LEDs on the operator display panel used in DM600S, DM240S, and DM120S disk shelves: Description LED icon...

  • Page 48: Iom12 Module Leds

    Power supply LEDs The LEDs on the power supply indicate whether the power supply is functioning normally or there are hardware problems. The following table describes the two LEDs on power supplies used in DM600S, DM240S, and DM120S disk shelves: Description...

  • Page 49: Fan Leds On Dm600S Disk Shelves

    The two LED icons act as the labels and LEDs, meaning the icons themselves illuminate—there are no adjacent LEDs. The following illustration is for a power supply used in a DM240S or DM120S disk shelf: Fan LEDs on DM600S disk shelves The LEDs on the DM600S fans indicate whether the fan is functioning normally or there are hardware problems.

  • Page 50: Disk Drive Leds

    The LEDs on a disk drive indicates whether it is functioning normally or there are problems with the hardware. Disk drive LEDs for DM240S and DM120S disk shelves The following table describes the two LEDs on the disk drives used in DM240S and DM120S disk shelves: Description Callout...
  • Page 51 Disk drive LEDs for DM600S disk shelves The following illustration and table describes the drive activity LEDs on the drive drawer and their operational states: Status Description Location indicator Attention: Drawer attention for Solid amber A component within the drive drawer each drawer.
  • Page 52 Service Guide for DM120S, DM240S, and DM600S...

  • Page 53: Appendix A. Contacting Support

    Appendix A. Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ serviceprovider and use filter searching for different countries.
  • Page 54 Service Guide for DM120S, DM240S, and DM600S...

  • Page 55: Appendix B. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 56: Trademarks

    Trademarks LENOVO, LENOVO logo, and THINKSYSTEM are trademarks of Lenovo. All other trademarks are the property of their respective owners. © 2020 Lenovo. Service Guide for DM120S, DM240S, and DM600S...

  • Page 57: Index

    DM240S or DM120S disk shelves IOM12 modules hot-swapping in DM600S disk shelves locations and status conditions location and meaning of LEDs for DM240S, DM120S and operator display panel DM600S disk shelves power supply disk shelves monitoring LEDs...
  • Page 58 Service Guide for DM120S, DM240S, and DM600S...

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