Troubleshooting; Steps To Take When In Trouble - Sony SRS-WS1 Operating Instructions Manual

Troubleshooting

1
Read this booklet
Look for the relevant item in "Steps to take when in trouble" (below).
2
Check the website support
You will find the latest support information and detailed
problem-solving methods.
URL: https://www.sony.com/electronics/support
Model name: SRS-WS1
3
If the problem still persists
Contact a Sony sales representative or repair service.

Steps to take when in trouble

Symptoms
You cannot hear
sound.
(The indicator on
the transmitter
lights up in red or
does not light
up.)
You cannot hear
the sound.
(The indicator on
the transmitter
lights up in
yellow.)
12
Possible causes
The cable is not fully
inserted.
Connections are
incorrect.
The TV volume is set to
minimum.
The TV setting is
incorrect (when
connected with the
digital optical cable).
Countermeasures
Reconnect the TV and the transmitter (page
4). Fully insert the cable.
Increase the volume on the TV.
Make sure that the digital audio output
setting on the TV is set to linear PCM (page
4). For setting methods, refer to the
operating instructions of your TV.