Sony SRS-XE300 Help Manual
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Sony SRS-XE300 Help Manual

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Help Guide
Wireless Speaker
SRS-XE300
The following explains how to use this speaker. Select a topic from the navigation pane.
Design and specifications are subject to change without notice.
Use the latest versions of the software pre-installed on the speaker and "Sony | Music Center."
Getting started
Parts and controls
Power source/charging
Charging the speaker
Turning the power on
Turning the power off
Using the BLUETOOTH standby (auto power on) function
Auto Standby (power saving) function
Using the speaker with less power consumption of the rechargeable battery
Making connections
BLUETOOTH connection
1

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Summary of Contents for Sony SRS-XE300

  • Page 1 The following explains how to use this speaker. Select a topic from the navigation pane. Design and specifications are subject to change without notice. Use the latest versions of the software pre-installed on the speaker and “Sony | Music Center.” Getting started...

  • Page 2: Phone Calls

    Making a video call on a computer Receiving a call Making a call Using “Sony | Music Center” What you can do with “Sony | Music Center” Installing “Sony | Music Center” Using “Fiestable” What you can do with “Fiestable”...
  • Page 3 Information About the indicators Updating the pre-installed software Notes on use Precautions Notes on charging Notes on waterproof and dustproof features How to care for the speaker About the BLUETOOTH wireless technology Licenses Trademarks Troubleshooting What can I do to solve a problem? Power supply Unable to charge the speaker Unable to turn on the speaker or the speaker suddenly turns off...
  • Page 4 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 5: Parts And Controls

    The built-in battery of the speaker can be charged when connected to an AC outlet via the supplied USB Type-C cable and a USB AC adaptor (commercially available). This button is enabled only while a phone conversation is in progress. This port is not compatible with music playback. Related Topic About the indicators 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 7: Charging The Speaker

    At the time of purchase, the speaker is not in Battery Care mode. You can place/bring the speaker into/out of Battery Care mode with “Sony | Music Center.” Connect the speaker to an AC outlet to charge it.
  • Page 8 1% - 20%: “Low Battery, Please Recharge Speaker” Hint By using “Sony | Music Center,” you can activate/deactivate the voice guidance associated with the remaining battery power that you hear when you turn on the speaker. Built-in battery life (while the speaker is not in Battery Care mode and a BLUETOOTH connection is established) Approx.
  • Page 9 STAMINA: off Approx. 5 hours Volume level: 50 (MAX.) STAMINA: off Built-in battery life (after the built-in battery is charged for 10 minutes) 10 minutes of charging provide approximately 70 minutes of music playback. (Provided that the volume level is set to 34 and the STAMINA power option is activated.) The built-in battery life above is measured using our specified music source.
  • Page 10 Related Topic Turning the power on What you can do with “Sony | Music Center” Notes on charging 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 11: Turning The Power On

    When the remaining battery decreases to such a level that the speaker cannot be turned on, you hear voice guidance (Please Recharge Speaker. Power Off.) and the speaker automatically turns off. In such a case, charge the speaker. Related Topic Charging the speaker Turning the power off 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 12: Turning The Power Off

    (power) indicator will light up in orange and the speaker will enter BLUETOOTH standby mode At the time of purchase, the BLUETOOTH standby function is deactivated. Related Topic Using the BLUETOOTH standby (auto power on) function Auto Standby (power saving) function 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 13 BLUETOOTH standby mode. Turn on the speaker. (power) indicator lights up in green. Tap [Music Center] on your smartphone, etc. to start up the application. Music Center Tap [SRS-XE300]. Tap [Settings].
  • Page 14 (power) indicator lights up in orange while the speaker is turned off. (Provided that the speaker is connected to an AC outlet by a USB AC adaptor (commercially available).) Related Topic Charging the speaker Turning the power on About the indicators 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 15 The connected BLUETOOTH device, such as a WALKMAN , is not playing music (audio), nor is it being operated. Hint You can turn on or off the Auto Standby function by using “Sony | Music Center.”      Note While the speaker is connected with an Android smartphone or an iPhone via HFP (Hands-free Profile) BLUETOOTH connection, the Auto Standby function is turned off.
  • Page 16 At the time of purchase, the STAMINA power option is deactivated. You can activate the option by doing either of the following: On “Sony | Music Center,” tap [SRS-XE300] - [Settings] - [Power Option] - [Power Optimization], and then select the check box for [STAMINA(Prioritize Battery)].
  • Page 17 Note While the STAMINA power option is activated, the Ambient Noise Sensing function is disabled. Related Topic Charging the speaker What you can do with “Sony | Music Center” 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 18 Help Guide Wireless Speaker SRS-XE300 ® Pairing and connecting with BLUETOOTH devices Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. To use multiple BLUETOOTH devices in combination with the speaker, perform the following pairing procedure for each device.
  • Page 19 The speaker is searching for a BLUETOOTH device. To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices), proceed to step To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step .
  • Page 20 Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select “SRS-XE300.” If a passkey is required on the display of the BLUETOOTH device, enter “0000.”...
  • Page 21 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 22 Help Guide Wireless Speaker SRS-XE300 ® Connecting with a computer via BLUETOOTH connection (Windows Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. To use multiple BLUETOOTH devices in combination with the speaker, perform the following pairing procedure for each device.
  • Page 23 In the event that the speaker is paired with a BLUETOOTH device for the first time after purchase or in the event after the speaker is initialized (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
  • Page 24 For Windows 10 Click the [Start] button, then [Settings]. Click [Devices]. Click the [Bluetooth & other devices] tab, click the [Bluetooth] switch to turn on the BLUETOOTH function, and then click [Add Bluetooth or other device]. Click [Bluetooth]. Select [SRS-XE300].
  • Page 25 If a passkey is required, enter “0000.” If [SRS-XE300] does not appear, perform the operation again from step The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.” After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected voice, music] will be displayed on the screen.
  • Page 26 When the following screen appears, click [Close]. The computer begins installing the driver. The “ ” mark will appear in the bottom left of the [SRS-XE300] icon during installation. When the “ ” mark disappears, driver installation is complete. Proceed to step Depending on the computer, installation may take time.
  • Page 27 If there is a checkmark (green) on [SRS-XE300 Stereo], proceed to step If there is not a checkmark (green) on [SRS-XE300 Stereo], proceed to step If [SRS-XE300 Stereo] does not appear, right-click on the [Sound] screen, and select [Show Disabled Devices] from the menu that appears. Then proceed to step...
  • Page 28 When the speaker is connected, a checkmark will appear on [SRS-XE300 Stereo] on the [Sound] screen. Proceed to step If you cannot click [Connect] for [SRS-XE300 Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green). Follow the on-screen instructions to establish a BLUETOOTH connection.
  • Page 29 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 30 Help Guide Wireless Speaker SRS-XE300 Connecting with a computer via BLUETOOTH connection (Mac) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. To use multiple BLUETOOTH devices in combination with the speaker, perform the following pairing procedure for each device.
  • Page 31 In the event that the speaker is paired with a BLUETOOTH device for the first time after purchase or in the event after the speaker is initialized (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
  • Page 32 Click [ (System Preferences)] - [Bluetooth] in the taskbar on the right-bottom of the screen. Select [SRS-XE300] from the Bluetooth screen, then click [Pair]. Follow the on-screen instructions to establish a BLUETOOTH connection. When the BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the...
  • Page 33 If the connection attempt fails, repeat the procedure from step Click the speaker icon in the top-right of the screen and select [SRS-XE300] from [Output Device]. You can enjoy playing back music, etc. from your computer. Hint The above instructions on the computer are provided as an example. For details, refer to the operating instructions supplied with your computer.
  • Page 34 Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 35 Help Guide Wireless Speaker SRS-XE300 Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) While the speaker is connected concurrently with 2 BLUETOOTH devices via BLUETOOTH connection, you can do the following: Switching the music playback source between 2 devices You can switch the music playback source from one device to the other without reestablishing the BLUETOOTH reconnection.
  • Page 36 ® Pairing and connecting with BLUETOOTH devices ® Connecting with a computer via BLUETOOTH connection (Windows Connecting with a computer via BLUETOOTH connection (Mac) While keeping the speaker connected with the first BLUETOOTH device, press the (BLUETOOTH) button. You hear voice guidance (BLUETOOTH pairing) from the speaker and the (BLUETOOTH) indicator starts double flashing (pairing mode).
  • Page 37 As long as the BLUETOOTH function is activated on a BLUETOOTH device that has previously been connected with the speaker, the speaker is reconnected with the device right after the speaker is turned on. You can perform operations including establishment and disconnection of BLUETOOTH connections by using “Sony | Music Center.”...

  • Page 38: Listening To Music Of A Device Via Bluetooth Connection

    At the time of purchase, the audio output of the speaker is set for monaural audio playback. You can switch the audio output setting of the speaker between monaural and stereo with “Sony | Music Center.” Adjust the volume by pressing the +/- (volume) buttons on the speaker or operating the BLUETOOTH device.
  • Page 39 During playback, you can use the buttons on the speaker to perform the following operations. Pause Press the (play)/ (call) button during playback to pause. Press it again to cancel pause. Skip to the beginning of the next track Press the (play)/ (call) button twice quickly during playback.
  • Page 40 Related Topic Charging the speaker Terminating the BLUETOOTH connection (After use) 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 41 At the time of purchase, the audio output of the speaker is set for monaural audio playback. You can change the audio output setting of the speaker with “Sony | Music Center.” Tap [Music Center] on your smartphone, etc. to start up the application.
  • Page 42 : left channel (left side) : right channel (right side) Place the speaker with the Sony logo inscription located on your right-hand side. This placement is recommended when the audio output of the speaker is changed to enable stereo audio playback.
  • Page 43 As long as the speaker is connected to an AC outlet by a USB AC adaptor (commercially available), you can change the BLUETOOTH connection quality while the speaker is turned off as well. When using “Sony | Music Center” Pair the speaker with a BLUETOOTH device, such as a smartphone.
  • Page 44 BLUETOOTH device and ambient conditions. In such a case, change the BLUETOOTH connection quality to the “Priority on Stable Connection” preference. Related Topic Using the BLUETOOTH standby (auto power on) function Switching between monaural audio playback and stereo audio playback What you can do with “Sony | Music Center” 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 45: Terminating The Bluetooth Connection (After Use)

    When you finish playing music, the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device. Related Topic Turning the power off Auto Standby (power saving) function What you can do with “Sony | Music Center” 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 46 SRS-XE300 Listening to music wirelessly with 2 speakers (Stereo Pair function) To use the Stereo Pair function, 2 SRS-XE300 speakers are required. By connecting 2 speakers via BLUETOOTH connection, you can enjoy more powerful sound. One speaker connected via a BLUETOOTH connection plays the sound on the left channel (left side) and the other speaker connected via another BLUETOOTH connection plays the sound on the right channel (right side) to provide stereo playback.
  • Page 47 Make sure that all of the speakers to connect for the function are located within 1 m (3.2 ft). Stop music playback if it is in progress. Use “Sony | Music Center” to set up the speaker for the Party Connect function. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/...
  • Page 48 Labels may vary depending on your computer or video call application. Hint When you cannot view the settings of the video call application or select [Headset earphone (SRS-XE300 Hands-Free)] or [Headset microphone (SRS-XE300 Hands-Free)], the BLUETOOTH profile for phone talking (HFP/HSP connection), select [Headset earphone (SRS-XE300 Hands-Free)] or [Headset microphone (SRS-XE300 Hands-Free)] for the settings on the computer, and then establish a connection.
  • Page 49 Connecting with a computer via BLUETOOTH connection (Windows Connecting with a computer via BLUETOOTH connection (Mac) Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Terminating the BLUETOOTH connection (After use) What can I do to solve a problem? 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 50: Receiving A Call

    Help Guide Wireless Speaker SRS-XE300 Receiving a call You can enjoy hands-free calls with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 51 If no ring tone is heard via the speaker The speaker may not be connected with a smartphone or mobile phone with HFP or HSP. Check the connection status on the smartphone or mobile phone. While the phone is ringing or a phone conversation is in progress, adjust the volume by pressing the +/- (volume) buttons on the speaker or operating the smartphone or mobile phone.
  • Page 52 If the caller cannot hear or can barely hear your voice, lean closer to the speaker and then talk into its microphone. The volume of music playback and calling is set independently in the speaker. You can activate/deactivate the voice guidance (Mic OFF/Mic ON) by using “Sony | Music Center.” Note For Apple iOS devices, the speaker is compatible with iOS 10.0 or later.

  • Page 53: Making A Call

    Help Guide Wireless Speaker SRS-XE300 Making a call You can enjoy hands-free calls with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 54 If the caller cannot hear or can barely hear your voice, lean closer to the speaker and then talk into its microphone. The volume of music playback and calling is set independently in the speaker. You can activate/deactivate the voice guidance (Mic OFF/Mic ON) by using “Sony | Music Center.” Note For Apple iOS devices, the speaker is compatible with iOS 10.0 or later.
  • Page 55 The microphone off function works for the microphone on the speaker. It does not affect the microphone settings of the software on your smartphone, mobile phone, or computer. Related Topic ® Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) Receiving a call 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 56 9.x or earlier. Be sure to use the latest version of “Sony | Music Center.” If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection, or if there is a problem such as no sound being emitted, uninstall “Sony | Music Center” and try to connect via the BLUETOOTH connection again.
  • Page 57 Switching between monaural audio playback and stereo audio playback Selecting the quality for music playback via BLUETOOTH connection (Codec) Listening to music wirelessly with 2 speakers (Stereo Pair function) Enjoying wireless playback using multiple speakers (Party Connect function) Updating the pre-installed software 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 58 Be aware that “Sony | Music Center” and “Music Center for PC” are different apps. Be sure to use the latest version of “Sony | Music Center.” If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection, or if there is a problem such as no sound being emitted, uninstall “Sony | Music Center” and try to connect via the BLUETOOTH connection again.

  • Page 59: Available Controls

    Wireless Speaker SRS-XE300 What you can do with “Fiestable” “Fiestable” is an app for operating Sony audio devices compatible with “Fiestable” from smartphones, etc. Available controls DJ Control You can include sound effects (Isolator, etc.) or sampling sounds (drum/cheering sounds, etc.) in the music being played.
  • Page 60 Install “Fiestable” on your smartphone, etc. from Google Play (Play Store) or the App Store. For Apple iOS devices, “Sony | Music Center” can be installed on the devices with iOS 11.0 or later. Installation is not available on the devices with iOS 10.x or earlier.

  • Page 61: Using The Voice Assist Function (Google™ App)

    For details on the Google app, such as apps which work with the Google app, refer to the operating instructions supplied with the Android smartphone. Note The Google app cannot be activated when you say “OK Google” through the speaker’s microphone even when the Android smartphone’s [OK Google] setting is on. 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 62: Using The Voice Assist Function (Siri)

    For Apple iOS devices, the speaker is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier. Siri cannot be activated when you say “Hey Siri” through the speaker’s microphone even when the iPhone’s [Listen for “Hey Siri”] setting is on. 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 63: About The Indicators

    Help Guide Wireless Speaker SRS-XE300 About the indicators CHARGE indicator (orange While the speaker is in Battery Care mode, the CHARGE indicator shines in white. Turns off The speaker is finished with charging. Lights up The speaker is being charged.
  • Page 64 For details, see Notes on charging. (orange) The software update was canceled by “Sony | Music Center.” Quadruple flashes The software update failed. (orange) Depending on the situation, you may not be able to see all flashing patterns.
  • Page 65 (microphone off) indicator (red) Turns off The microphone on the speaker is enabled. Lights up The microphone on the speaker is disabled. Related Topic Parts and controls What you can do with “Sony | Music Center” 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 66 Tap [Music Center] on your smartphone, etc. to start up the application. Music Center Tap [SRS-XE300]. When a new version of the software is released, an update notice is displayed on the “Sony | Music Center” screen. Follow the instructions on the screen to update. As the software update progresses, the (power) indicator changes its green flashing pattern (5-time flashing, 4- time flashing, 1-time flashing, unlit).
  • Page 67 When the software update fails, turn off the speaker and then turn it back on. The speaker will recover from the error state. Note When an attempt to update the software fails, charge the rechargeable built-in battery until it is charged 40% or more. Related Topic Charging the speaker About the indicators 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 68: Other Notes

    Even if you do not intend to use the speaker for a long time, charge the battery to its full capacity once every 6 months to maintain its performance. If you have any questions or problems concerning the speaker that are not covered in this Help Guide, consult your nearest Sony dealer.
  • Page 69 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 70: Notes On Charging

    The rechargeable built-in battery has a life span. As time passes and the number of times that the built-in battery is used increases, the capacity of the rechargeable built-in battery slowly decreases. When the amount of time that the built-in battery can be used seems significantly shorter, despite having been fully charged, contact your nearest Sony dealer.
  • Page 71 While the speaker is connected with a computer that is not connected to an AC outlet, the speaker consumes the battery power of the computer. Do not leave the computer with the speaker connected for a long period of time to prevent the computer's battery from running out of power. Related Topic Charging the speaker 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 72 Help Guide Wireless Speaker SRS-XE300 Notes on waterproof and dustproof features Waterproof and dustproof performance of the speaker The speaker, with the cap fastened securely, has a waterproof specification of IPX7 as specified in “Degree of protection against water immersion” of the IEC60529 “Ingress Protection Rating (IP Code)”...
  • Page 73 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 74 If sand grains, etc. enter the fabric or other part of the speaker, remove them carefully. Never use a vacuum cleaner, etc. on the speaker. It may cause damage of the speaker section or other part of the speaker. 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 75: About The Bluetooth Wireless Technology

    Help Guide Wireless Speaker SRS-XE300 About the BLUETOOTH wireless technology The BLUETOOTH wireless technology operates within a range of about 30 m (about 98 ft). Supported version and profiles of the BLUETOOTH standard A profile is a set of functions standardized for every characteristic of BLUETOOTH devices. The speaker supports the following version and profiles of the BLUETOOTH standard.
  • Page 76 A device with a built-in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts. Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts. 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 77 SRS-XE300 Licenses This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software. Please access the following URL and read the contents of the license.
  • Page 78 Google, Android and Google Play are trademarks of Google LLC. The LDAC™ name is a trademark of Sony Group Corporation or its affiliates. The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.

  • Page 79: What Can I Do To Solve A Problem

    For customers in Europe: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support If the operations above do not work, consult your nearest Sony dealer. Related Topic Restarting the speaker Initializing the speaker 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 80 AC outlet by the USB AC adaptor. This, however, does not indicate a malfunction. If such a case occurs, turn off the speaker and let the battery fully charge itself before you use the speaker. Related Topic Charging the speaker About the indicators Notes on charging 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 81 The Auto Standby function may have been activated. Turn off the Auto Standby function. Related Topic Charging the speaker Auto Standby (power saving) function 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 82 Help Guide Wireless Speaker SRS-XE300 No sound/Sound from only one speaker/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low voice from callers Check that both the speaker and the connected device are turned on. Turn up the volume of the speaker and the connected device.
  • Page 83 Install the latest version of “Sony | Music Center” on the connected device. If you cannot use the latest version of “Sony | Music Center” or you cannot connect the speaker and a BLUETOOTH device via BLUETOOTH connection, uninstall “Sony | Music Center” and install it again.

  • Page 84: Sound Becomes Low While In Use

    When the ambient temperature of the speaker is high. If the sound becomes low while in use, follow the procedure below. Turn off the speaker. Charge the built-in battery sufficiently. Related Topic Charging the speaker 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 85: Unable To Pair The Speaker With A Bluetooth Device

    If the speaker is not displayed on the BLUETOOTH device, turn off the BLUETOOTH function on the device, and then turn on the BLUETOOTH function again. It may improve symptoms. Related Topic ® Pairing and connecting with BLUETOOTH devices About the indicators Initializing the speaker 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 86 For details, refer to the operating instructions supplied with the device. Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker. Related Topic Selecting the quality for music playback via BLUETOOTH connection (Codec) 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 87 (For details about the update procedure, see Updating the pre-installed software.) Update “Sony | Music Center” to the latest version before setting up the Stereo Pair function. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/ Make sure that the 2 speakers to connect for the function are located within 1 m (3.2 ft) from each other.
  • Page 88 (For details about the update procedure, see Updating the pre-installed software.) Update “Sony | Music Center” to the latest version before setting up the Party Connect function. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/ Make sure that all of the speakers to connect for the function are located within 1 m (3.2 ft).
  • Page 89 Unable to add a speaker for the Party Connect function To any group set up with “Sony | Music Center,” use “Sony | Music Center” to add a new speaker. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/...
  • Page 90 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Depending on the BLUETOOTH device, you may not be able to use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) 5-038-100-11(1) Copyright 2022 Sony Corporation...
  • Page 91 After pairing the speaker with a new device, turn off the speaker and turn it back on, and then restart the speaker. Restarting the speaker may change its volume, functions, or sound settings. 5-038-100-11(1) Copyright 2022 Sony Corporation...

  • Page 92: Initializing The Speaker

    The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted. Note The speaker cannot be initialized while the power is off. Related Topic ® Pairing and connecting with BLUETOOTH devices Restarting the speaker 5-038-100-11(1) Copyright 2022 Sony Corporation...

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