Changing the Light Bulb
IMPORTANT: The light bulbs in both the refrigerator and
freezer compartments use LED bulbs, incandescent bulbs or a
combination of the two. If the lights do not illuminate when the
refrigerator and/or freezer door is opened, call for assistance or
service. See "Warranty" for phone numbers.
1. Unplug the refrigerator or disconnect power.
2. Remove the light shield (on some models).
Top of the refrigerator compartment - Squeeze both sides of
the light shield while pulling downward to remove.
Beneath ice storage inclosure (on some models) - Press
along upper edge of light shield and roll light shield forward to
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
The refrigerator will not operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Power cord unplugged? Plug into a grounded 3 prong outlet.
Is outlet working? Plug in a lamp to see if the outlet is
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Are controls on? Make sure the refrigerator controls are on.
See "Using the Control(s)."
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com
3. Replace the burned-out bulb(s) with a bulb of the same size,
shape and wattage.
To replace the burned-out LED bulb with a LED bulb,
order Part Number W10565137 (3.6 watts).
NOTE: Some LED replacement bulbs are not recommended
for wet/damp environments. The refrigerator and freezer
compartments are considered to be wet/damp environments.
If using a brand of LED bulb other than the recommended
LED bulb, before installation, read and follow all instructions
on the LED packaging.
When replacing an incandescent bulb, use only
incandescent bulbs for household appliances with a
maximum of 40 watts.
Reinstall bulb shield/shroud after replacing incandescent
4. Plug in refrigerator or reconnect power.
In Canada, www.whirlpool.ca
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to
its high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to
this reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with explanations.
Buzzing - heard when the water valve opens to fill the ice
Pulsating - fans/compressor adjusting to optimize
Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during
Popping - contraction/expansion of inside walls, especially
during initial cool-down
Water running - may be heard when ice melts during the
defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.