Page 1 31/05/2019 INSTALLATION MANUAL Energy Storage System Please read this manual carefully before Installing your set and retain it for future reference. MODEL D005KD1N111 *MFL70421001* https://www.lg.com/global/business/ess/residential/dc-5 Copyright © 2018-2019 LG Electronics Inc. All Rights Reserved.
Page 2: Getting Started
Getting Started Safety Information IMPORTANT : THIS PRODUCT SHOULD NOT BE USED FOR ANY PURPOSE OTHER THAN THE PURPOSE DESCRIBED IN THIS INSTALLATION MANUAL. Indicates a potentially dangerous situation. Death or serious WARNING injury may result if appropriate precautions are not taken. There is high possibility of electric shock or serious burns due to the high voltages in power conditioning circuits.
Page 3 Getting Started Do not use the damaged, cracked or frayed electrical cables and connectors. Protect the electrical cables from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door or walked upon. Periodically examine the electrical cables of your product, and if its appearance indicates damage or deterioration, discontinue use of this product, and have Ensure that you connect the earth ground wire to prevent possible electric shock.
Page 4 AC source or generator. Connecting the product to external devices could result in serious damage to your equipment. Serving of batteries should be performed or supervised by LG service person or trained installer. This document is for your reference only. Read the installation manual on the website below.
Page 5: Product Features
Getting Started Product Features This product is intended to store direct current (DC) electricity generated from photovoltaic (PV) to the connected Lithium-Ion Battery, and convert direct current (DC) electricity from the connected battery and PV to alternating current (AC) electricity and feed this into the grid. PV Module Internet Cloud LED Lighting...
Page 6: Table Of Contents
Table of Contents Table of Contents Getting Started Safety Information ..............2 Product Features .
Page 7 Installing 'LG EnerVu Plus' App ........
Page 8 Getting Started Symbol used on the label Label Symbol Description Direct current input Three phase four wire alternating current conductor This product is protected against IP21 which it is exposed to vertically dripping water. This product should not be disposed of with other household waste.
Page 9 Getting Started Abbreviations on this manual Abbreviation Designation Explanation Energy Storage System Inverter system that stores energy into a battery and uses it. Power Conditioning A device intended to convert DC electricity System generated from PV system to AC electricity and feed it to household appliances.
Page 10 Getting Started Glossary Terms Explanation Azimuth In the Northern hemisphere, the azimuth angle indicates by how much degrees the module surface deviates from a full south aspect. In the southern hemisphere, it indicates the deviation from a full north aspect. The azimuth angle is counted with positive values within the range from south (0°) to west (90°) and it counted with negative values within the range from south (0°) to east (-90°).
Page 11: Unpacking
Getting Started Unpacking Contents of this product Power conditioning system Wall bracket (1EA) BMS cable (3m, 1EA) (1EA) Battery cable plug Grid cable plug Installation Manual and Operating Manual (1EA each) WLAN dongle (Inserted) Energy meter plug Heatpump plug (Not supported)
Page 12: Additional Components For Installation
Getting Started Additional components for installation Applied to Additional Components Stainless steel screws with diameter 6 mm - 8mm Wall mounting Anchors MC4 connectors PV connections Lead wires with the cross-sectional area 2.5 mm - 6 mm Battery Connections Lead wires with the cross-sectional area 2.5 mm - 4 mm Lead wires with the cross-sectional area 2.5 mm - 6 mm...
Page 13: Name Of Each Part
Getting Started Name of each part Front and Rear A PCS body D Bracket connected part B LED Indications E Screw holes for wall mounting C Lower Cover...
Page 14: Led Indications
Getting Started LED indications Color Description Grid is not connected. Power White Grid is connected. White (Blink) PCS Fault Energy is not being generated. Solar Green Energy is being generated. White (Blink) PCS Fault Stand by Green Battery is in charging Battery Blue Battery is in discharging...
Page 15: Bottom
Getting Started Bottom A Battery DC cable connector H Meter connector B BMS control connector I Heat pump connector (Not supported) C PV1(+ and -) connectors J Wireless connection button D PV2 (+ and -) connectors K WLAN dongle port (USB type) E PV switch (DC Disconnect) L Additional PE connection hole F DRM port (Not supported)
Page 16: Installation
Installation Choice of location Mounting Location This product is designed to be installed indoor use only. Do not install this product outdoor. Install this product on the place where PV cables, energy meter cables, grid cables and battery cables are easily accessible. This product is designed to be installed on the wall only.
Page 17 Installation Do not install this product to highly humid area such as bathroom. This product generates low levels of noise at certain times, it should not be installed close to living areas. Noise level may differ depending on the installed location. Do not install the product where there is vibration.
Page 18: Minimum Clearance
Installation Minimum clearance 3 0 0 m m 3 0 0 m m 3 0 0 m m 3 0 0 m m 1 5 0 0 m 5 0 0 m m 5 0 0 m m This product must be installed with clearance at the left, right, top, bottom and front of the product Only the battery can be installed at the bottom clearance space of the product.
Page 19: Wall Mounting
Installation Wall Mounting This product must be installed on the wall considering appropriate environments described in previous pages. Follow the mounting instruction described below exactly and securely. Place the wall bracket on a wall where meets every installation conditions and clearance.
Page 20 Installation Hang this product to the wall bracket. Make sure that at least two persons work together to move the product. CAUTION Don’t hold and lift lower cover in handling and installing NOTE Hold the lower cover when attaching or removing the lower cover. Care with handling the lower cover.
Page 21 Installation Drill holes on the screw hole positions and anchors. WARNING It is important to ensure the drilling locations are not located on any electrical wiring within the wall. NOTE Depending on the surface, different screws and anchors may be required for installing the wall brackets.
Page 22: Connections
Installation Connections Connection Overview Grid Battery PV Array 1 Energy meter PV Array 2 Internet WARNING Electrical shock hazard. Do not touch uninsulated wires when the PCS cover is removed. Before starting electrical cable connections or removing the cover, turn off the AC circuit breaker, PV switch and DC circuit breaker of the battery.
Page 23: Connection Diagram
* B23 112-100 Energy USB or Dongle * B23 212-100 Meter * B23 312-100 Ethernet Battery Pack Meter Batt+ Batt- PV Array #1 Circuit Breaker PV1+ PV1- PV2+ PV2- LG Hybrid PCS PV Array #2 D005KD1N111 ) Circuit Breaker Load Output...
Page 24: Pv Array Connections
Installation PV array connections You can connect up to two PV arrays directly to the MC4 connectors on this product. WARNING Make sure the AC circuit breaker, PV switch and DC circuit breaker of the battery are disconnected before starting electrical cable connections. CAUTION Before connecting PV array, make sure that the open circuit voltage of PV array is less than 800 V.
Page 25 Installation PV1 connection Connect DC cables of a PV array to PV1 connectors on this product. PV1+ PV1- PV array1 PV2 connection Connect DC cables of a PV array to PV2 connectors on this product. PV2+ PV2- PV array2...
Page 26 Installation WARNING Do not mismatch the connection of the electric poles + to - and - to + when installing. It may cause electric shock or the product may permanently be damaged. Do not connect the PV cable from one PV array to the PV1+, PV2- or PV1-, PV2+ connectors on the product.
Page 27 Installation Do not connect PV arrays in parallel connection to the one PV input on the product. It may cause electric shock or the product may permanently be damaged. NOTE If there is only one PV array connection needed on the system, use PV1+, PV1- connectors. And insert safety caps on unused connectors (PV2+, PV2-).
Page 28: Battery Connections
Installation Battery connections You can connect a battery to this product. The electricity generated from the connected PV array will be stored in the battery. The battery for this product are not included with this product package. Before connecting the battery to this product, install the battery on the place where the battery cables are easily accessible to this product.
Page 29 Installation Pass the battery cable through the cable gland, rubber seal and housing as NOTE For battery cable connections, the cross-sectional area of lead wire between 2.5 mm 4 mm is recommended. Battery cable is not supplied on this product package. The system installer is responsible for selecting proper components for the installation.
Page 30 Installation Push the contact carriers into the housing until it clicks. Assemble the rubber seal into the housing and fasten the cable gland to the housing using 30 mm wrench. (4.5 N.m) Connect the battery cable plug to the battery DC cable connector at the bottom of the product.
Page 31 Installation Disconnecting the plug Press down the release knob with a screw driver, and separate the plug from the connector. WARNING Never connect or disconnect the plug under load. The plugs are not suitable for interrupting the current. Battery communication connection Connect the supplied BMS cable to the battery and connect the other end of the BMS cable to the Battery Extension Kit...
Page 32: Grid Connections
Installation Grid connections To use or sell the generated energy through grid connection, you should connect grid to this product. This product converts DC electricity generated from PV array to AC electricity. The generated energy can be sold to the electric utility or used for the household appliance. WARNING Make sure the AC circuit breaker, PV switch and DC circuit breaker of the battery are disconnected before starting electrical cable connections.
Page 33 Installation Pass the AC cable through the cable gland, rubber seal and housing as NOTE For AC cable connections, the cross-sectional area of lead wire between 2.5 mm and 6 is recommended. AC cable is not supplied on this product package. The system installer is responsible for selecting proper components for the installation.
Page 34 Installation Connect the wires to the corresponding wire holes on the contact carriers. Wire hole 1 Grid wire L1 Wire hole 2 Grid wire L2 Wire hole 3 Grid wire L3 Wire hole N Grid wire N Wire hole 6 Grounding wire PE And then fasten the screws on the cantact carriers.
Page 35 Installation Assemble the rubber seal into the housing and fasten the cable gland to the housing using 30 mm wrench. (4.5 N.m) Connect the AC cable plug to the AC grid cable connector at the bottom of the product. And then connect the additional grounding wire to the additional grounding connector.
Page 36: Energy Meter And Internet Connection
Installation Energy meter and internet connection this product is not included with this product package. Before connecting the energy meter to this product, install the energy meter. Refer to installation manual of the energy meter for more information about energy meter installation. Internet connection is required to use variety of functions such as network update, EnerVu monitoring system, etc.
Page 37 Installation Internet connection Insert the ethernet cable with RJ-45 plug to the ethernet port at the bottom of the product as (Not supported) Energy meter and LAN connection diagram Internet Router Internet (Hotspot) Disconnection Bi-Directional Energy Meter Grid Switch Meter Distribution Load Load...
Page 38: Wlan Dongle Connection
Installation WLAN dongle connection The installer settings and power monitoring can be viewed only in the mobile device connected wirelessly to the product. To connect the product to your mobile device, the WLAN dongle supplied with the product package must be connected to the product. Turning on the product 1) Switch the AC circuit breaker to the ‘ON’...
Page 39: Settings
NOTE Depending on the device, ‘LG EnerVu Plus’ app may not work. LG EnerVu Plus app will be available in version of the software as follow; - Android O/S : Lollipop (5.0) or later - iOS O/S : iPhone 6 (9.0) or later...
Page 40: Connecting To A Mobile Device
Settings Connecting to a mobile device To connect the system to a mobile device, the LG EnerVu Plus mobile application must be installed on your mobile device. Search and download ‘LG EnerVu Plus’ application from Apple App store or Google Play store.
Page 41 Settings Press and hold the wireless connection button next step. NOTE If the connection has not been made for 5 the WLAN signal is disabled. WLAN selection screen. Select the SSID which starts with ‘LGE_ESS’ . The password input screen appears. NOTE The last 2 characters of the SSID are the same as the last 2 characters of the system...
Page 42 Settings connect to the system. The WLAN password is 8 digit numbers. Find the ‘WLAN password’ printed in the label outside of the PCS. NOTE If the connection failed, try after turning off the mobile data option on your mobile device. Android : If the connection is successful, main iOS :...
Page 43: Entering [Installer Settings] Screen
Settings Entering [Installer Settings] screen Initial password is the case-insensitive registration number printed outside of the PCS. It is recommeded to change the password after first entering. See page 52 for more information...
Page 44: Mandatory Settings
Settings Mandatory settings The system need to be set mandatory settings in following order when the system is turned on for [PV/Meter] settings You can check the PV and Meter information. energy meter information is displayed. [PV], [PV1] and [PV2] 1.
Page 45 Settings [PCS] settings You can set or check the PCS settings and status. information is displayed. [PCS] All the setting options and values of PCS information are displayed can be changed manually. Set the options as described below. 1. Select the currently selected value. Input menu appears on the screen.
Page 46 Settings [Network] settings status of the network connection is displayed. If you want to connect the EnerVu server, tap off the option. and uploaded to the server in every minute. saved. And it is not uploaded to the server. To use the EnerVu service, you need to subscribe to the EnerVu service and activate the devics.
Page 47 Settings Wireless Network Setting connection options are displayed. SSID which your ESS is connected and then tap option. And then input password of the SSID in the is displayed on the screen. allocated an IP address from local area network (LAN) via wired connection.
Page 48 Settings NOTE Notes on internet Connection: or modem. After connecting the product to the home network, quickly power off and/or disconnect the power cable of the home network router or cable modem. Then power on and/ or connect the power cable again. Depending on the internet service provider (ISP), the number of devices that can receive internet service may be limited by the applicable terms of service.
Page 49 Settings [Operating Test] settings does not work. operating test menu is displayed. You should perform 4 operating tests. To start automatically. You can also run tests separately by tapping It is recommended to run all the tests at once Charging (from Grid) : The operating test for battery charging through grid.
Page 50: Additional Settings
Settings Additional Settings [Battery] settings 1. Select the currently selected value of each option to change. Input menu appears on the screen. 2. Input the desired value. CAUTION battery can be completely discharged and cannot be used anymore. Be sure not to stop using the battery for a long period of time.
Page 51 Settings [Registration] To use the EnerVu web monitoring system, the ESS system and its owner must be registered to the EnerVu web server. Use this option to register the system conveniently without accessing EnerVu screen on the web browser. Refer to page 60 for more information of system registration with mobile application. [System Log] You can see the list of mode changes, system fault and system warning log.
Page 52 Settings [Other function] settings [Reboot] [Password Change] changing. [Factory Reset] settings to its original default. All the settings and system logs will be deleted after resetting. [Dump Log] memory card with this option. Front cover of the system must be removed to insert a SD memory card..
Page 53: Enervu Settings
An internet browser installed computer, tablet or mobile with internet access is needed to access EnerVu web monitoring system. The system owner must create a LG ESS account before registering the product. Refer to ‘Creating a new account (Owner)’ section below.
Page 54 Settings your e-mail address. On your e-mail,...
Page 55 Settings On the account creation page, select account. Available LG account services are displayed on the screen.
Page 56: Creating A New Account (Administrator)
Creating a new account (Administrator) An administrator can manage the installers belonging to your company and your branches. And an administrator also have all the roles that the installers have. On your browser, visit LG EnerVu page at http://enervu.lg-ess.com. page appears.
Page 57: Adding A New Installer
Settings installer account. Adding a new installer On your browser, visit LG EnerVu page at http://enervu.lg-ess.com. page appears. And then input the administrator’ s e-mail address and the password and select page. new user input page. installer. has not authority to add user or subsidiary.
Page 58: Registering The Pcs (Web Browser)
Settings Registering the PCS (Web browser) On your browser, visit LG EnerVu page at http://enervu.lg-ess.com. page appears. And then input the installer’ s e-mail address and the password and select If the installer does not have an account, account. information.
Page 59 Settings The ESS information will automatically be information.
Page 60: Registering The Pcs (Mobile App)
Preparation The mobile application (LG EnerVu Plus) installed tablet or mobile device is needed. The system owner must create a LG ESS account before registering the product. Refer to ‘Creating a new account (Owner)’ section. Run ‘LG EnerVu Plus’ app on your mobile device.
Page 61 If the registration is in incomplete status, the system should be activated through one of the following methods. Method 1 (For installer) On your browser, visit LG EnerVu page at http://enervu.lg-ess.com. appears. And then input the installer’ s e-mail address and...
Page 62 Settings Method 2 (For owner) Inform the system owner to make an owner account and login at EnerVu page. The registration number input screen appears as in Note the registration number from the system and NOTE Refer to page 53 for more information of making a new account.
Page 63: Troubleshooting
Troubleshooting Error Codes and Messages Do not leave the ESS in the Fault standby state for a long time because of the battery discharge may occur during the long standby state. If the battery fault occurs immediately after starting PCS it means Battery failure. Check the battery SOC also voltage and fault information, and turn off the power of the ESS until service action is taken.
Page 64 Troubleshooting P410 Battery Under Voltage Voltage level of the battery is Contact service center Fault lower than the limitation and the state is maintained for more than 10 minutes P411 Battery MisWiring Battery MisWiring Contact service center Fault P412 Extention Kit Relay Extention Kit Relay is melted Contact service center Fault...
Page 65 Troubleshooting P474 Grid L3 DC Offset DC offset current is added on Automatically restart Current grid(L3) within a Minute P500 PV Insulation Insulation resistance level on PV is Automatically restart Resistance lower than the limitation within a Minute P501 Inverter Over Temp. The inverter IGBT temperature is higher than the limitation page 76)
Page 66 Troubleshooting P519 L1 Over Current Current level of the grid (L1) is Automatically restart Instant instantaneously higher than the within a Minute limitation P520 L2 Over Current Current level of the grid (L2) is Automatically restart Instant instantaneously higher than the within a Minute limitation P521...
Page 67: Battery Fault (Single)
Troubleshooting P539 Grid Relay8 Grid relay is not operable (N-2) Automatically restart within a Minute P540 SDSP Detection The sub-processing unit in the Automatically restart product is in fault within a Minute P541 Fan Detection The cooling fan in the product is in Automatically restart fault within a Minute...
Page 68 Troubleshooting B304 Cell Voltage Imbalance Cell Voltage differences between Contact service center Fault the battery cells are higher than 500mV B305 Pack Over Voltage Pack Voltage level of battery packis Contact service center Fault higher than 241V B306 Pack Under Voltage Pack Voltage level of battery pack Contact service center Fault...
Page 69: Extension Kit Fault
Troubleshooting B321 MBMS Cell Voltage MBMS Cell Voltage Measurement Contact service center Measurement Circuit Circuit Fail Fail B322 RBMS Flash CRC RBMS Flash CRC Error Contact service center Error B323 Cell Voltage Sensing Cell Voltage Sensing Line Open Contact service center Line Open B324 Cell Sum Voltage...
Page 70: Battery Fault (Extension)
Troubleshooting B404 Pack Voltage Voltage differences between the Contact service center Deviation battery cells are higher than 3.5 V B405 Termal Fuse Error Termal Fuse Error Contact service center B406 Battery SMPS Error Battery SMPS Error Contact service center Battery Fault (Extension) B140 Unit1 Cell Over Cell Voltage level of battery cell is...
Page 71 Troubleshooting B163 Unit2 Pack Over PackVoltage level of battery pack Automatically restart Voltage Warning is higher than 236V within a Minute B164 Unit2 Pack Under Pack Voltage level of battery pack Automatically restart Voltage Warning is lower than 166V within a Minute B165 Unit2 Over Charge Current level of the battery is...
Page 72 Troubleshooting B444 Unit1 On-Board Unit1 On-Board Diagnosis Fault Contact service center Diagnosis Fault B448 Unit1 Temperature Unit1 Temperature Sensor Error Contact service center Sensor Error B449 Unit1 Current Sensor Unit1 Current Sensor Offset Error Contact service center Offset Error B450 Unit1 Current Sensor Unit1 Current Sensor Line Error Contact service center...
Page 73 Troubleshooting B464 Unit1 ROM Check Unit1 ROM Check Error Contact service center Error B465 Unit1 RAM Check Unit1 RAM Check Error Contact service center Error B480 Unit2 Cell Over Cell Voltage level of battery cell is Contact service center Voltage Fault higher than 4.3V B482 Unit2 Cell Under...
Page 74 Troubleshooting B500 Unit2 Cell Sum Unit1 Cell Sum Voltage Deviation Contact service center Voltage Deviation Error Error B501 Unit2 RBMS Unit1 RBMS EEPROM/Flash CRC Contact service center EEPROM/Flash CRC Error Error B502 Unit2 External 12V Unit1 External 12V Power Error Contact service center Power Error B503...
Page 75 Troubleshooting If you have any technical problem or question, please contact the service center below. LG Electronics ESS | Solar Service LG Electronics Deutschland GmbH E-Service Haberkorn GmbH Alfred-Herrhausen-Allee 3-5 Augustenhöhe 7 65760 Eschborn 06493 Harzgerode Tel. : + 0049 18 06 807 020 Tel : DE: 0049 (0)39484 / 976 380 E-Mail: b2b.service@lge.de...
Page 76: Appendix
Appendix Maintenance Cleaning the product Wipe off the outside of the product with a soft towel with lukewarm water and wipe it with a clean hand towel so that dirt will not occur when using a neutral detergent. When cleaning the outside of the product, do not brush it with a rough brush, toothpaste, or - It may cause discoloration of the product or damage to the product.
Page 77: Specifications
Appendix DC Input Max. input voltage 800 V Min. input voltage 210 V Max. DC power 6,6 kW (3,3 kW per MPPT) Input voltage range MPPT 210-680 V at rated AC output power Number of MPPT Number of string per MPPT Max.
Page 78 Appendix Battery Battery Type Lithium Polymer Max Charge(Discharge) Power 3.0 kW Capacity (Expandable) 6.4 kWh (Max. 12.8 kWh) 90 % Current Capacity 31.5 Ah Rated Input Voltage 207.2 V 97.7 % 96 % General Data 408 / 490 / 185 (PCS) Dimensions (W/H/D, mm) 408 / 682 / 180 (Battery) Weight (PCS / Battery)
Page 79 The noise emission value is measured in a soundproof room and can vary depending on the environment. If you are installing in a place sensitive to noise, please consult the installer. LG Electroonics Europeam Shared Service Center B. V Krijgsman 1, 1186 DM Amstelveen, The Netherlands www. lg.com...
Page 80: Others
Appendix Others Shift factor / effective characteristic cos (P) cos φ P/P Emax Name Description Default Value Available Value Uint cosphi(P) Start cosphi at starting point 0,9 ~ 1 cosphi(P) End cosphi at end point 0.95 0,9 ~ 1 cosphi(P) Active power at starting 20 ~ 100 Power Start...
Page 81: Reactive Power / Voltage Characteristic Q(U)
Appendix Reactive power / voltage characteristic Q(U) Voltage U/Un Default Available Name Description Uint Value Value Number of Active point in array 0 ~ 8 of point Grid voltage point-a (U/Un) 80 ~ 120 Grid voltage point-b (U/Un) 80 ~ 120 Grid voltage point-c (U/Un) 80 ~ 120 Grid voltage point-d (U/Un)
Page 82: Active Power Feed-In At Overfrequency P(F)
Appendix Active power feed-in at overfrequency P(f) P(f) Start Freq (50,2) Network Network Default Available Name Description Uint Value Value P(f) Active Active power gradient at 0 ~ 100 Power overfereuency P(f) Start Freq P(f) function starting frequency 50,2 50 ~ 51,5 P(f) Reset Freq P(f) function reset frequency 50,18...
Page 83: Voltage Controlled Active Power Control P(U)
Appendix Voltage controlled active power control P(U) P(U) Start Voltage P(U) End Voltage (110) (112) Default Available Name Description Uint Value Value P(U) Active Active power gradient at overvoltage 0 ~ 100 Power P(U) Start P(U) function starting voltage (U/Un) 100 ~ 120 Voltage P(U) End...
Page 85 How to subscribe to LG ESS web monitoring system For Installer Please read this manual carefully before Installing your set and retain it for future reference. https://www.lg.com/global/business/ess/residential/dc-5...
Page 86 Setting Icon (Gear icon) > Installer settings > Network > wired setting > IP Setting > Auto Select 'Set' button. C LG EnerVu should be connected. (App) Setting Icon (Gear icon) > Installer settings > Network > Connection status > Web Server data upload > ON Select 'Test' button.
Page 87 Overview The steps to subscribe to ENERVU system : Installer : End user Installer (administrator) Page 4 - 8 How to subscribe to ENERVU system as installer Installer Page 9 - 10 How to send invitation e-mail to end user End user Page 11 - 18 How to subscribe to ENERVU system as end...
Page 88 Installer (administrator) (1/5) (1/5) How to subscribe to ENERVU system as an installer Sign up Visits the web site http://enervu.lg-ess.com/. a Select the menu ‘Installer’ . b Select the menu ‘Sign Up’ .
Page 89 Installer (administrator) (2/5) c Fill the e-mail address in the Email box and select ‘Check’ button. Pop-up message ‘E-mail address is Available’ appears. d Select ‘OK’ button. e Fill in the fields marked with "*"above. This account will be administrator in the company above. Later, new installer or subsidiary of the company can be added through this account called administrator.
Page 90 Installer (administrator) (3/5) Installer terms a Check the 2 boxes ‘I agree’ above. b Select ‘Submit’ button. Pop-up message “An e-mail is sent…. ” appears. c Select ‘OK’ button.
Page 91 Installer (administrator) (4/5) Invitation e-mail a The invitation e-mail would be sent to the e-mail address inputted at the page ‘Sign Up’ . b Open “JOIN mail. Set the initial password” on the installer’ s e-mail list. c Select the link ‘to go’ above to set password.
Page 92 Installer (administrator) (5/5) Set password a Enter new password after reading cautions displayed on the screen. b Confirm new password. c Select the button ‘Submit’ . . Pop-up message ‘Successfully saved’ appears. d Select ‘OK’ button. If the result is successful, installer account creation is complete.
Page 93 Installer (1/2) How to send invitation e-mail to end user Sign in Visits the web site http://enervu.lg-ess.com/. a Select the menu ‘Installer’ . b Input e-mail and password. c Select ‘Installer Sign In’ .
Page 94 Installer (2/2) Send e-mail a Input owner’ s e-mail on the ‘Joining Guide Email to End User’ b Select ‘Send’ button. Pop-up message ‘Success’ appears. c Select ‘OK’ button.
Page 95 How to subscribe to ENERVU system as an end user Invitation e-mail a When e-mail is delivered to owner, open “Please subscribe to LG membership service” on the owner’ s e-mail list. b Owner selects the link ‘to go’ in the invitation e-mail above through his own...
Page 96 End user (2/8) Sign up Owner selects the link ‘Sign Up’ if he has not joined the LG accout service, otherwise ‘Sign In’ .
Page 97 End user (3/8) Accept terms Owner checks ‘Select All’ and select ‘ A GREE’ .
Page 98 End user (4/8) Input ID a Owner fills in User ID field and select ‘CHECK AVAILABILITY’ button. b Click ‘OK’ button when pop-up message ‘Email valid for use’ appears. c Fill in Password and Password confirm fields. d Fill in Birthday fields. e Select ‘CONFIRM’...
Page 99 End user (5/8) Confirm e-mail a Owner sees EMAIL CONFIRMATION notice. b When e-mail is delivered to owner, open “LG Account e-mail authentication” on the owner’ s e-mail list. (This message should be checked within 48 hours after signing up.)
Page 100 End user (6/8) c Owner confirms LG Account e-mail authentication through his own email and select ‘CONFIRM’ . d The message ‘LG Account creation complete’ shows up.
Page 101 End user (7/8) Sign in Owner visits the web site http://enervu.lg-ess.com/. a Select the menu ‘Sign In’ . b Input e-mail and password. c Select ‘SIGN IN’ .
Page 102 End user (8/8) Activation You can see the screen on the left when the registration and activation are completed. You can see the screen on the left when the registration is in incomplete status. Input the registration number printed in the label attached outside of the PCS and select registration and activation.
Page 103 Installer (1/4) How to activate owner’s ESS Sign in And installer visits the web site http://enervu.lg-ess.com/. a Select the menu ‘Installer’ . b Input e-mail and password. c Select ‘Installer Sign In’ .
Page 104 Installer (2/4) Add system info a Selects Activation menu above. b Input system name, city, address, latitude, etc. c Select ‘SAVE’ . button. Pop-up message “Successfully saved. ” appears. d Select ‘OK’ button.
Page 105 Installer (3/4) Check registration number Scroll the screen to see below. a Inputs ESS Info by select ‘Check’ with registration number entered. Pop-up message “Registration number is valid. ” appears (For registraion, refer to "Check 3 items before subscribing" on p.2 b Select 'OK' button.
Page 106 Installer (4/4) Activate a Finally, select ‘ A ctivation’ to activate owner’ s ESS. Pop-up message “Successfully saved. ” appears. b Select 'OK' button. Pop-up message “Send Email Success. ” appears. c Select 'OK' button. Check system My System If activation is successful, installer can see the system just registered with the status normal on the tab ‘System’...
Page 107 End user (1/4) How to log in ENERVU system Sign in a When e-mail is delivered to owner, open “ESS Monitoring System Activation Complete Guide-mail” on the owner’ s e-mail list. Below screen appears.
Page 108 End user (2/4) b Owner visits the web site http://enervu.lg-ess.com/. c Select the menu ‘Sign In’ . d Input e-mail and password. e Select ‘SIGN IN’ .
Page 109 End user (3/4) f Below screen may appear after log-in. The owner can enter the system by clicking ‘LG EnerVu (ESS)’ icon. If the owner cannot see this icon, this means there is no ESS available.
Page 110 End user (4/4) Check system Owner sees his own ESS. If the title ‘Last Report Time’ does not exist, ESS has not yet reported the data for 1 minutes period.
Page 111 New installer can be added through administrator who is the installer signed up for Sign in Visits the web site http://enervu.lg-ess.com/. a Select the menu ‘Installer’ . b Input e-mail and password of administrator. c Select ‘Installer Sign In’ .
Page 112 Appendix (Installer) (2/9) Users a Go to the menu ‘ A ccount’ and ‘Users’ . b Select the button ‘ A dd New User’ . Add user’s info a Input e-mail and confirm e-mail for new installer. b Input first name and last name of new installer. c Select Role as User or Administrator.
Page 113 Appendix (Installer) (3/9) f Select 'OK' button. Installer can check that another installer has been registered like below.
Page 114 Appendix (Installer) (4/9) Join ENERVU a When e-mail is delivered to owner, open “ESS Monitoring System Activation Complete Guide-mail” on the owner’ s e-mail list. Below screen appears. b New installer can be joined to ENERVU by selecting the link ‘to go’ above in his own email.
Page 115 Appendix (Installer) (5/9) Installer terms New installer must select the 2 boxes ‘I agree’ and the button ‘Submit’ .
Page 116 Appendix (Installer) (6/9) Set password b Select the ‘Submit’ button. Pop-up message “Successfully saved” appears c Select 'OK' button. New installer now becomes a member of a company.
Page 117 Another installer company belonging to a parent company. (Parent company and subsidiay are the company hiring multiple installer.) Sign in Visit the web site http://enervu.lg-ess.com/. a Select the menu ‘Installer’ . b Input e-mail and password of administrator. c Select ‘Installer Sign In’ .
Page 118 Appendix (Installer) (8/9) Add branch office b Select the ‘ A dd Branch Office’ button. c All required fields must be inputted. d Finally, select the ‘Submit’ button. Pop-up message “Save complete” appears. e Select ‘OK’ button.
Page 119 Appendix (Installer) (9/9) f Click ‘Company Information’ . Installer can check that a subsidiary has been registered.