TCL 10L Manual
  1. Manuals
  2. Brands
  3. TCL Manuals
  4. Cell Phone
  5. 10L
  6. Manual

TCL 10L Manual

Hide thumbs Also See for 10L:
Table of Contents

Advertisement

Quick Links

Advertisement

Table of Contents
loading

Related Manuals for TCL 10L

Summary of Contents for TCL 10L

  • Page 2 Note: This is a user manual for TCL 10L. There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific operator services. Help Refer to the following resources to get more FAQ, software, and service information.

  • Page 3: Table Of Contents

    Table of Contents Safety and use �������������������������������������������������������������������������������� 6 Radio waves ���������������������������������������������������������������������������������� 10 Licences ����������������������������������������������������������������������������������������15 General information ��������������������������������������������������������������������� 18 Your mobile�����������������������������������������������������������������������������20 Keys and connectors ............. 20 Getting started ............... 23 Home screen ..............26 Text input ��������������������������������������������������������������������������������35 Using the Onscreen Keyboard ........35 Text editing ..............
  • Page 4 Connecting to a computer via USB ....... 58 Sharing your phone's mobile data connection....59 Connecting to virtual private networks ......60 Multimedia applications �������������������������������������������������������� 62 Camera ................62 Gallery ................66 Others �������������������������������������������������������������������������������������� 68 Radio ................68 Support Center .............. 69 Other applications ............
  • Page 5 10.6 Sound ................79 10.7 Advanced features ............80 10.8 Smart Manager .............. 82 10.9 Security ................. 82 10.10 Location ................. 83 10.11 Privacy ................84 10.12 Apps ................84 10.13 Storage ................84 10.14 Account ................84 10.15 Digital Wellbeing & parental controls ......85 10.16 Google ................
  • Page 6 This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the Radio waves section. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a www.sar-tick.com distance of 15 mm from the body to ensure...

  • Page 7: Safety And Use

    Safety and use ���������������������������� We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit,...
  • Page 8 • Do not drop, throw, or bend your phone; • Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries;...
  • Page 9 PRIVACY Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your phone regarding taking photographs and recording sounds with your phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
  • Page 10 They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non-European Union jurisdictions: Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling...

  • Page 11: Radio Waves

    Radio waves �������������������������������� THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
  • Page 12 Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network.
  • Page 13 Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 14 Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains...
  • Page 15 • The risks involved with the processing of the personal data, and; • The sensitivity of the personal data processed. You can access, review, and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly.

  • Page 16: Licences

    The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners.
  • Page 17 You may download the source codes from https://sourceforge.net/ projects/tcl-mobile/files/. The provision of the source code is free of charge from the internet. Information Concerning Federal Communications Commission (“FCC”) Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
  • Page 18 Hearing aid compatibility rating for this smartphone: M4/T3. How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings.

  • Page 19: General Information

    General information ������������������� • Internet address: tclusa.com • Manufacturer: TCL Communication Ltd. • Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong • Electronic labeling path: Touch Settings > System > Regulatory &...
  • Page 20 TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively.

  • Page 21: Your Mobile

    Your mobile��������������������������� 1�1 Keys and connectors Receiver 3.5mm headset connector Microphone Front camera Touch screen Back key Recent apps Home key Microphone Speaker USB Type-C connector...
  • Page 22 LED flash Fingerprint sensor Multiple rear cameras SIM card slot/ microSD card Volume key slot Smart key Power key Smart key (left of the device) • Smart key settings are available at: Settings > Advanced features > Smart key. Or touch Smart Key in the app list.
  • Page 23 Home key • Touch to return to the Home screen from any other application or screen. Recent apps • Touch to switch between recently opened individual app activities and documents. Power key (right of the device) • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/Restart/Aeroplane mode.

  • Page 24: Getting Started

    1�2 Getting started 1�2�1 Setting up Inserting or removing the SIM/microSD card  Your new phone is partially charged. Charge the battery by using the USB-C cable and charger provided.  Use the provided SIM pin to open the SIM tray. Place the Nano SIM card and/or microSD card into the tray, then slide the SIM tray into the slot.
  • Page 25 You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone supports hot swap. Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types;...
  • Page 26 Charging the battery You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen while the phone is powered off. The percentage increases as the phone is charged. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug;...

  • Page 27: Home Screen

    1�2�3 Powering off your phone Press and hold the Power key until options appear, then select Power off. 1�3 Home screen You can bring all of the items that you use most frequently (applications, shortcuts, folders) to your Home screen for quick access.
  • Page 28 1�3�1 Using the touchscreen Touch To access an application, touch it with your finger. Long press To enter the available options for an item, long press the item. For example. Select a contact in Contacts and long press it. An options list will then appear.
  • Page 29 Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view. 1�3�2 Status bar From the status bar, you can view both phone status (on the right side) and notification information (on the left side). Drag down the status bar to view notifications and drag again to enter the quick settings panel.
  • Page 30 Touch to access Settings, where you can set more items. Touch to clear all event–based notifications (other ongoing notifications will remain). Quick settings panel Touch and drag down from the top of the screen once using two fingers, or twice using one finger to open the Quick settings panel. You can enable or disable functions or change modes by touching the icons.
  • Page 31 Touch to turn on/off items, e.g. Wi-Fi, Bluetooth etc. Touch to customise your Quick settings panel. 1�3�3 Lock/Unlock your screen To protect your phone and privacy, you can lock the screen with a pattern, PIN, password, fingerprint or face. To create a screen unlock pattern, touch Settings > Security > Screen lock.
  • Page 32 To unlock the phone screen Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set. Double touch to enter the detailed screen Swipe up to unlock the screen Swipe right to Swipe left to enter Phone...
  • Page 33 • Hold your phone 20-50 cm from your face. Position your face in the square shown on the screen. For best results, we suggest that the face key is enrolled indoors and away from direct sunlight. • Enable Face unlock when screen turns on, or you have to swipe first before.
  • Page 34 Wallpaper customisation Long press an empty area on the Home screen, then touch Wallpapers to customise wallpaper. 1�3�5 Widgets and recently used applications Consult widgets Long press the empty area in the Home screen, then touch Widgets to display all widgets. Touch the selected widget and slide it to move to your preferred screen.
  • Page 35 Touch one thumbnail and slide it up to close the application, slide it right/left to switch the applications. Touch Clear all at the bottom of the screen to close all the running applications. 1�3�6 Volume adjustment Press the Volume key to adjust the Media volume. Touch the icon to adjust Alarm, Ring and Notification volume.

  • Page 36: Text Input

    Text input ������������������������������ 2�1 Using the Onscreen Keyboard Onscreen Keyboard settings Touch Settings > System > Language & input, touch the Virtual keyboard you want to set up and a series of settings will become available. Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation.

  • Page 37: Text Editing

    2�2 Text editing You can edit text which you have entered. • Long press or double touch within the text you want to edit. • Drag the tabs to change the amount of text to edit. • The following options will appear: Cut, Copy, Share and Select all.

  • Page 38: Call, Call Log And Contacts

    Call, Call log and Contacts � 3�1 Phone ������������������������������������������������������� 3�1�1 Making a call From the Phone app, use the keypad to enter the phone number, or keyboard to enter the contact name. Then tap to place the call. View the call's detailed information Call logs: touch to call the number...
  • Page 39 Long press to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from Contacts or Call logs by sliding or touching tabs, then make the call. The number you entered can be saved to Contacts by touching the Create new icon , or the existing icon.
  • Page 40 Emergency call If your phone has network coverage, dial the emergency number and touch to make an emergency call. Depending on your network and country this could even work without a SIM card and without typing in the SIM PIN code. 3�1�2 Answering or rejecting a call When you receive a call:...
  • Page 41 If you receive a voicemail, appears on the Status bar. Open the Notification panel and touch New voicemail. 3�1�4 During a call To adjust the volume during a call, press the Volume up/down key.
  • Page 42 End the current call. Display the dial pad. Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker. Touch to mute the current call. Touch this icon again to unmute the call. Touch to on hold. To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the cellphone close to your ear;...

  • Page 43: Call Log

    • Enter the phone number of the person you want to add to the conference and touch . You can also add participants from Call logs or Contacts. • Touch to start the conference. • Touch to end the conference call and disconnect all callers. 3�1�6 Call settings Touch...
  • Page 44 3�3�1 Consult your Contacts To see your contacts, touch from the App drawer. • Touch to open the Quick contact panel • Touch and hold to share or delete the selected contact Add new contact Deleted contacts will also be removed from other applications on the phone or web the next time you synchronise your phone.
  • Page 45 Touch to save Select a picture or take a photo for the Phone contact Touch to open available labels Add to/remove from Favourites To add a contact to favourites, you can touch a contact to view details then touch to add the contact to favourites. To remove a contact from favourites, touch on the contact details screen.
  • Page 46 • Touch or the number to make a call. • Touch to make a video call • Touch to send a message. The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone.
  • Page 47 3�3�6 Accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone. To add an account, touch from the contacts list and touch Settings > Accounts > Add account, or from the home screen, touch Settings >...

  • Page 48: Messags

    Messags ��������������������������� 4�1 Writing a new message You can create, edit and receive SMS and MMS with this phone. To access Messages, touch from the App drawer. On the message list screen, touch to write text/multimedia messages.
  • Page 49 Sending a text message • To add recipients, enter a mobile phone number or select a contact in the To bar. • After entering a mobile phone number, tap Send to XXX. • In the Text message bar, enter the text of the message. • Touch to insert emoticons.
  • Page 50 Messages are displayed as a conversation. Touch a message to enter the message composing screen: Touch to call the number; To adjust message settings, touch and select Settings on the message list screen.

  • Page 51: Calendar, Clock, And Calculator

    Calendar, Clock, and Calculator ����������������������������� 5�1 Calendar �������������������������������������������� Use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, touch from the app drawer. 5�1�1 Multimode view You can display the Calendar by Schedule, Day, 3 days, Week, or Month, touch to select.

  • Page 52: Clock

    5�1�3 To delete or edit an event To delete or edit an event, touch the event to enter its details screen. > Delete to delete. Touch to edit the event, or touch 5�1�4 Event reminder If a reminder is set for an event, the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives.
  • Page 53 5�2�2 Clock To view the date and time, touch Clock. • Touch to choose a city. 5�2�3 Timer From the Clock screen, touch Timer to enter. • Set the time. • Touch to start the countdown. • Touch to pause. • Touch to reset.
  • Page 54 5�2�4 Stopwatch From the Clock screen, touch Stopwatch to enter. • Touch to start the Stopwatch. • Touch to show a list of records according to the updated time. • Touch to pause. • Touch to reset. • Touch to share. 5�2�5 Adjust Clock settings Touch...

  • Page 55: Calculator

    5�3 Calculator ������������������������������������������ There are two panels available: Basic panel and Advanced panel. Touch to switch between panels, select one of the following two ways: Touch to delete digits one by one.

  • Page 56: Getting Connected

    Getting connected ��������������� To connect to the internet with this phone, you can use 2G/3G/4G networks or Wi-Fi, whichever is most convenient. 6�1 Connecting to the Internet 6�1�1 2G/3G/4G The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: 2G, 3G or 4G.
  • Page 57 • Turn on • When data roaming is disabled, you can still perform data exchange with a Wi-Fi connection (refer to “6.1.2 Wi-Fi”). To set preferred network mode • Touch Settings > Network & internet > Cellular network > Preferred network type. 6�1�2 Wi-Fi You can connect to the internet when your phone is within range of...

  • Page 58: Connecting To A Bluetooth Device

    To forget a Wi-Fi network The following steps prevent automatic connections to networks which you no longer wish to use. • Turn on Wi-Fi, if it’s not already on. • On the Wi-Fi screen, touch and hold the name of the saved network.

  • Page 59: Connecting To A Computer Via Usb

    • Touch a Bluetooth device you want to pair your phone with in the list. • A dialog will pop up, touch PAIR to confirm. • If the pairing is successful, your phone connects to the device. To unpair from a Bluetooth device • Touch beside the device you want to unpair.

  • Page 60: Sharing Your Phone's Mobile Data Connection

    6�4 Sharing your phone's mobile data connection You can share your phone's mobile data connection with a single computer via a USB cable (USB tethering) with Bluetooth (Bluetooth tethering) or up to eight devices at once via Wi-Fi (mobile hotspot). The functions below may incur additional network charges from your network operator.

  • Page 61: Connecting To Virtual Private Networks

    6�5 Connecting to virtual private networks Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside that network. VPNs are commonly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network.
  • Page 62 To edit/delete a VPN To edit a VPN: • Touch Settings > Network & internet > VPN. • The VPNs you have added are listed. Touch beside the VPN you want to edit. • After editing, touch SAVE. To delete a VPN: beside the VPN you want to delete, then touch FORGET • Touch to delete it.

  • Page 63: Multimedia Applications

    Multimedia applications ������ 7�1 Camera ���������������������������������������������� Your mobile phone is fitted with a camera for taking photos and videos. Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. To take a photo or video, touch from the app drawer.
  • Page 64 To take a photo The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen to focus if necessary. Touch to capture. The photo will be automatically saved. You can also long press to take burst shots, the maximum number is 20.
  • Page 65 Stop motion: Capture a number of photos of a certain scene, then convert them into a speed up video. Light trace: Capture creative movements of light using a long exposure photograph. Pano: Touch to turn on the panorama function. Touch the shutter button to start taking a panoramic photo and move the phone steadily along the direction indicated by the onscreen line.
  • Page 66 • AI camera: Touch to turn on/off AI noise reducing function and AI anti-shaking with Neural network learning solution. • Calorie detection : Turn on to detect the calorie content of a captured object. • AI composition : Touch to turn on/off. • Volume button function: Touch to enable the Volume button to move between the following options: Shutter, Zoom and Volume.

  • Page 67: Gallery

    7�2 Gallery ����������������������������������������������� Gallery acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for selection. To view the photos you have taken, touch from the app drawer.
  • Page 68 • Touch to share the picture. • Touch to edit the picture. Choose picture effect. Set as None or Dehaze. Crop, Straighten, Rotate, Mirror or Draw the picture. Adjust the picture colour. • Touch to set the picture as your favourite. • Touch to delete the picture.

  • Page 69: Others

    Others ������������������������������������ 8�1 Radio ����������������������������������������������� Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with visual information related to the radio program displayed if you turn to stations that offer Visual Radio service. To listen to the radio, you must insert headphones.

  • Page 70: Support Center

    Touch to exit radio. Drag to change current frequency. Touch to go to the previous channel. Touch to enable/disable the loudspeaker. Touch to scan channels. Touch to add/remove the current station to/from favourites. Touch to play/stop. Touch to go to next saved channel. 8�2 Support Center ���������������������������������...

  • Page 71: Google Applications

    Google applications ������������� Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps.

  • Page 72: Youtube

    9�4 YouTube YouTube is an online video-sharing application where users can upload, view, and share videos. Available content includes video clips, TV clips, music videos, and other content such as video blogging, short original videos, and educational videos. It supports a streaming function that allows you to start watching videos almost as soon as they begin downloading from the internet.

  • Page 73: Photos

    9�8 Photos Google Photos stores and backs up your photos and videos. It also automatically analyses photos and organises them into groups, so that you can quickly find the photos you need. 9�9 Keep notes A note taking application developed by Google. You can insert images, lists, and make voice recordings in your notes.

  • Page 74: Files

    9�11 Files Files displays all data stored on the phone, including both external SD card and internal storage, such as applications, media files downloaded from Google Play Store, YouTube or other locations; Videos, pictures or audios you have captured; other data transferred via Bluetooth, USB cable, etc.

  • Page 75: Settings

    Settings ������������������������ To go to Settings, touch from the app drawer. 10�1 Networks & internet 10�1�1 Wi-Fi Using Wi-Fi you can access the internet without using your SIM card whenever you are in range of a wireless network. The only thing you have to do is to enter the Wi-Fi screen and configure an access point to connect your phone to the wireless network.
  • Page 76 Data usage is measured by your phone, and your operator may count differently. 10�1�4 Hotspot & tethering This function allows you to share your phone's mobile data connection via USB or as a portable Wi-Fi access point (refer to “6.4 Sharing your phone's mobile data connection”). 10�1�5 SIM cards Touch to choose SIM 1 or SIM 2 for connecting to the network,...

  • Page 77: Bluetooth & Device Connection

    10�2 Bluetooth & device connection 10�2�1 Bluetooth Bluetooth allows your phone to exchange data (videos, images, music, etc.) within a small range with another Bluetooth supported device (phone, computer, printer, headset, car kit, etc.). For more information on Bluetooth, refer to “6.2 Connecting to a Bluetooth device”.

  • Page 78: Display

    10�3 Display 10�3�1 Status bar With this menu, you can set the style of the status bar, select whether notification icons are folded and how the battery percentage is displayed. 10�3�2 Hole-punch display Turn on for full screen apps to get the best experience on the phone. 10�3�3 Full screen apps Most applications installed on the phone will automatically adapt to...

  • Page 79: Nxtvision

    10�3�6 Eye comfort mode Eye comfort mode can effectively reduce blue light radiation and adjust the colour temperature to relieve eye fatigue. You can also create a custom schedule to turn on it. 10�3�7 Adaptive brightness Adjust screen brightness automatically. 10�3�8 Auto-rotate screen Select whether the screen rotates automatically or not.

  • Page 80: Home Screen & Wallpapers

    Enhance the colour, contrast and depth of detail of streaming video from any source to provide HDR-quality viewing. 10�4�3 Reading mode Reading mode reproduces a physical book reading experience on your screen. You can set individual apps to use this mode by clicking Manage apps menu.

  • Page 81: Advanced Features

    10�6�2 Phone ringtone Select or add ringtone for your phone. 10�6�3 Default notification ringtone Set the default sound for notifications. 10�6�4 Default alarm ringtone Set your alarm ringtone. 10�6�5 Other sounds and vibrates Set dial pad tones, screen locking sounds, tap sounds, etc. 10�7 Advanced features 10�7�1...
  • Page 82 10�7�4 Gestures To set some gestures for convenient use, such as flip to mute, 3 fingers screenshot, split screen, and etc. 10�7�5 One-handed mode Reduce the display area of the screen and operate your phone with one hand. The function could access in the Quick Settings panel by touching the icon.

  • Page 83: Smart Manager

    10�7�9 Switch Phone Switch Phone helps you to transfer content from an old phone to a new one, tap the icon to view Q & A. 10�8 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and optimising data usage to preserve battery levels, manage storage and protect against security threats.

  • Page 84: Location

    10�9�3 Face key Face key allows you to unlock your device with your facial data. Set it according to the on-screen steps. Ensure that you are facing the phone screen when using face recognition. NOTE: you need to set a pattern, PIN, or password before using face key.

  • Page 85: Privacy

    10�11 Privacy To protect your privacy, you can set an app to be allowed or forbidden to access your location, SMS, phone, etc. Also whether or not to show passwords or choose the activities and info that you want to Google to save. 10�12 Apps Touch to view details about the applications installed on your phone,...

  • Page 86: Digital Wellbeing & Parental Controls

    10�15 Digital Wellbeing & parental controls In this menu you can find how much time you have spent on the phone and even on each app. You can customise the time limit for using the phone so that have a healthy and balanced life. In addition, parents are able to restrict their children's usage time to manage their browsing habits.
  • Page 87 10�18�3 Languages & input Touch to configure language settings, the on-screen keyboard, voice input settings, pointer speed, and etc. 10�18�4 Date & time Use Date & time settings to customise your preferences for how date and time are displayed. 10�18�5 Backup Turn on to back up your phone’s settings and other application...
  • Page 88 10�18�7 Regulatory & safety Touch to view product information such as Product model, Manufacturer name, Manufacturer address, IMEI, CU reference, Bluetooth Declaration ID, and etc.

  • Page 89: Making The Most Of Your Phone

    Making the most of your phone ��������������������������������� 11�1 FOTA upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, touch Settings > System > System Update. Turn on data connection or Wi-Fi before searching for updates.

  • Page 90: Accessories

    Accessories ���������������������� Standard accessories • Charger • USB Cable • Screen Protector • Translucent Shell • SIM Card Pin • Accessories depend on countries. • Only use the TCL batteries, chargers, and accessories included along with your device.

  • Page 91: Limited Warranty

    LIMITED WARRANTY ������� For information on warranty of your device, visit the USA and Canada websites at https://www.tclusa.com/mobile/warranty. WARNING: Cancer and Reproductive Harm - /www.P65Warnings.ca.gov.

  • Page 92: Electronic Information

    Electronic Information ����� For more information on Electronic Recycling: 1) Visit TCL Electronic Recycling Program website at https://www. tclusa.com/mobile/accessibility-compliance/electronic-recycling- program/ or 2) Call TCL US Customer Support at 1-855-224-4228. Battery Recycling (USA & Canada): TCL partners with Call2Recycle to offer a safe and convenient ®...

  • Page 93: Troubleshooting

    Troubleshooting ��������������� Before contacting the service centre, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via Settings > System > System Update.
  • Page 94 • If it still doesn't work, reset the phone or update software. My phone can't charge properly • Make sure that you are using the TCL charger that comes with the phone. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
  • Page 95 Invalid SIM card • Make sure that the SIM card has been correctly inserted. • Make sure that the chip on your SIM card is not damaged. • Make sure that the service of your SIM card is available. My phone can't make outgoing calls • Make sure that you have dialled a valid number and have touched • For international calls, check the country and area codes.
  • Page 96 I can't use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require a TCL accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number in your...
  • Page 97 • Contact your network operator to check service availability and MMS parameters. • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped. Try again later. SIM card PIN locked • Contact your network operator to obtain the PUK (Personal Unblocking Key) code.
  • Page 98 • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. • Adjust the brightness of screen as appropriate. • Extend the email auto-check interval for as long as possible. • Update news and weather information on manual demand, or increase their auto-check interval.

  • Page 99: Specifications

    Specifications ������������������� Processor: • Qualcomm Snapdragon 665 Platform: • Android Q Memory: • 64GB or 128GB ROM + 6GB RAM Dimensions (LxWxT): • 162.2 x 75.6 x 8.4 mm Weight: • 180g Display: • 6.53" touch screen with 2340x1080 Network: • GSM: B2/3/5/8 (1900/1800/850/900) • UMTS: B1/2/4/5/8 (2100/1900/1700/850/900) • LTE: B1/2/3/4/5/7/8/12/13/17/26/28/38/66/25/40/41 (2100/1900/...
  • Page 100 Connectivity: • Bluetooth 5.0, apt-X, LDAC • Wi-Fi 802.11 b/g/n for 2.4GHz, 802.11 a/n/ac for 5GHz • 3.5 mm audio jack • Type-C USB 2.0 Camera: • 48Mp+8Mp super wide +2Mp FF Macro+2M depth • 16Mp front camera Audio & Video supported formats: • 3GP, 3G2, AAC, AVI, ADTS, ASF, AWB, DIVX, FLAC, IMY, MID, MKV, MOV, MP3, MPEG-4, MXMF, OGG, OTA, RTTTL, RTX, WAV, WEBM, XMF...
  • Page 101 Special Features: • GPS/GLONASS/Galileo/Beidou • G-sensor • Light Sensor • Proximity Sensor • E-Compass • Gyro Note: Specifications are subject to change without prior notice.
  • Page 102 You can also find answers to frequently asked questions there too. For more information on how to use the phone, please go to tcl.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions.

Table of Contents